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Problem with Microsoft Outloo--can't be located


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#1 shaytala

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Posted 14 February 2011 - 07:18 PM

I was copying all files off a laptop a few days ago. Putting them on flash drive and transferring to new desktop. (OK now I know I should have copied them all to my big external hard drive--new at this).

I opened the laptop to send and email and says can't find the path. After messing with it and researching all morning I finally found a .pst file about 6 layers in somewhere. It's an archive file and I think it's my emails. When I do a search in Windows Explorer to find all files ending with .pst it didn't find it.

I did a restore taking it back to 3 weeks ago and that didn't help anything. Did I accidentally move the pst file off? Why does it only show an archived pst file (which I now have on my desktop). How do I get this archived pst file into Microsoft Outlook on my desktop? And what do I do to trouble shoot my laptop to find the "non-archived" emails?

The laptop is Windows XP and the Desktop is Windows 7.

Any guidance greatly appreciated.

Edited by hamluis, 15 February 2011 - 04:01 PM.
Moved from Win 7 to Business Applications.


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#2 bonzo905

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Posted 14 February 2011 - 09:10 PM

Hi. Have a look at this link:
http://support.microsoft.com/kb/287070
About halfway down there is a section titled "How to import .pst file data into Outlook"

See if that works for you and then we can see what's missing and go on from there.

#3 Allan

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Posted 15 February 2011 - 08:17 AM

Do you still have the original .pst file on the laptop? If so, just copy it to a known location on the new system and point Outlook to it.




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