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apparently i have a virus? one virus and two virus removers...help!


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#1 maya93

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Posted 14 February 2011 - 07:05 PM

so i have registry cleaner installed because ive been getting the blue screen of death and i heard it helps ( no help)
i have Malwarebytes' Anti-Malware and its pretty good,removes viruses and all
and i JUST installed Safereturner

ok so everytime i run MAM it says only 1 infected (torjan.bubnix) remove and restart. i restart and run again...still there! so i install safe Returner and it found viruses in dell and quicktime and stuff but no malware found no bubnix found....so i restart and run MAM AGAIN and still have Trojan.bubnix.
i think that has been the reason for my re-occuring blue screens of death and looooads of spam e-mail! i really am sick and tired and i need it installed fast,easy and free,pleeeeeeeeeeeeease help!

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Edited by Budapest, 14 February 2011 - 07:15 PM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~BP


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#2 Budapest

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Posted 14 February 2011 - 07:16 PM

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Budapest

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Posted 14 February 2011 - 07:48 PM

Malware topic here: http://www.bleepingcomputer.com/forums/topic379584.html

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MR Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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