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Infected With Spy Axe


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6 replies to this topic

#1 Stefen

Stefen

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Posted 17 December 2005 - 03:13 AM

Hi there,
Re: removal of Spyaxe infection

I have read through your help preparation and done all as recommended..except....
my windows update could not be performed...rec'vd this msg:"The website has encountered a problem and cannot display the page you are trying to view."

Here is my log file:
your help is much appreciated and desperately needed.

Cheers,


Logfile of HijackThis v1.99.1
Scan saved at 12:00:25 AM, on 12/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\FBM Software\ZeroSpyware Limited Edition\FileDeleter.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\FBMSOF~1\ZEROSP~1\ZeroSpyware LE.exe
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\system32\nvctrl.exe
C:\WINDOWS\system32\AVWLPSTA.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\System32\hphmon03.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\PC Tools AntiVirus\PCTAV.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\HPHipm09.exe
C:\Program Files\PC Tools AntiVirus\ScanningProcess.exe
C:\Program Files\PC Tools AntiVirus\ScanningProcess.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\tscu2res.exe,C:\Documents and Settings\PCD Design\Application Data\Explorer\tscu2res.exe
O2 - BHO: HomepageBHO - {1ca480cd-c0e5-4548-874e-b85b17905b3a} - C:\WINDOWS\system32\hp9329.tmp
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [AVWLPSTA.exe] C:\WINDOWS\system32\AVWLPSTA.exe /START
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [19615B8A] C:\WINDOWS\System32\lhrsc.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\System32\hphmon03.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [VC5MediaPlayer] C:\WINDOWS\system32\csmss.exe
O4 - HKLM\..\Run: [RegSvr32] C:\WINDOWS\system32\msmsgs.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Meeting Protocol] C:\WINDOWS\system32\tscu2res.exe
O4 - HKLM\..\Run: [PCTAVApp] "C:\Program Files\PC Tools AntiVirus\PCTAV.exe" /MONITORSCAN
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Meeting Protocol] C:\WINDOWS\system32\tscu2res.exe
O4 - HKCU\..\Run: [ZSLEScheduler] RunDll32.exe "C:\PROGRA~1\FBMSOF~1\ZEROSP~1\ZSScheduler.dll", runScheduler C:\PROGRA~1\FBMSOF~1\ZEROSP~1\
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar3.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar3.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar3.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar3.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Enqueue in Star Downloader - C:\Program Files\Star Downloader\sdieenq.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar3.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar3.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - https://mail.intl.chc.ca/iNotes6W.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/19cec2af6a8d20...ip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1122163558730
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {72D59B9C-1E59-4958-803A-ABDEE2D4CFA6} - http://download.divx.com/player/DivXPlayerInstaller.exe
O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://C:\Program Files\AutoCAD 2002\AcDcToday.ocx
O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file://C:\Program Files\AutoCAD 2002\InstBanr.ocx
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred) - file://C:\Program Files\AutoCAD 2002\InstFred.ocx
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\AutoCAD 2002\AcPreview.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{FBC264D6-316B-41A3-9030-AE5FBC1D5D9F}: NameServer = 209.87.128.99,209.87.128.104
O21 - SSODL: SysTray.Exgr - {5368D1FC-4F5C-4f1b-B134-E67214FC78E9} - C:\WINDOWS\system32\ehpghkla.dll (file missing)
O21 - SSODL: Meeting Protocol - {F8D64BB5-1BD5-4C0A-8F87-6AEE5EC1EFC7} - C:\WINDOWS\system32\dplamocx.dll (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: ZeroSpyware FileDeleter (FileDeleter) - FBM Software - C:\Program Files\FBM Software\ZeroSpyware Limited Edition\FileDeleter.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

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#2 miekiemoes

miekiemoes

    Malware Killer Dog


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Posted 19 December 2005 - 07:55 AM

Hi,

The forums are really busy, that explains why logs get behind. We start with the oldest logs first. If you still need some help, please start with posting a new hijackthislog in this thread. Don't start with a new thread.
Then I'll take a look. :thumbsup:
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#3 Stefen

Stefen
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  • Local time:08:44 AM

Posted 19 December 2005 - 09:04 PM

Yes still need help...

- did know if I should trust "dudes" response...as I thought he could be working
for the same Spy Axe type ....buy this... scam... - sorry if it was legit.

here is log file again as request ...(will definetly make paypal donation when resolved)


Logfile of HijackThis v1.99.1
Scan saved at 12:00:25 AM, on 12/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\FBM Software\ZeroSpyware Limited Edition\FileDeleter.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\FBMSOF~1\ZEROSP~1\ZeroSpyware LE.exe
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\system32\nvctrl.exe
C:\WINDOWS\system32\AVWLPSTA.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\System32\hphmon03.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\PC Tools AntiVirus\PCTAV.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\HPHipm09.exe
C:\Program Files\PC Tools AntiVirus\ScanningProcess.exe
C:\Program Files\PC Tools AntiVirus\ScanningProcess.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\tscu2res.exe,C:\Documents and Settings\PCD Design\Application Data\Explorer\tscu2res.exe
O2 - BHO: HomepageBHO - {1ca480cd-c0e5-4548-874e-b85b17905b3a} - C:\WINDOWS\system32\hp9329.tmp
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [AVWLPSTA.exe] C:\WINDOWS\system32\AVWLPSTA.exe /START
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [19615B8A] C:\WINDOWS\System32\lhrsc.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\System32\hphmon03.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [VC5MediaPlayer] C:\WINDOWS\system32\csmss.exe
O4 - HKLM\..\Run: [RegSvr32] C:\WINDOWS\system32\msmsgs.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Meeting Protocol] C:\WINDOWS\system32\tscu2res.exe
O4 - HKLM\..\Run: [PCTAVApp] "C:\Program Files\PC Tools AntiVirus\PCTAV.exe" /MONITORSCAN
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Meeting Protocol] C:\WINDOWS\system32\tscu2res.exe
O4 - HKCU\..\Run: [ZSLEScheduler] RunDll32.exe "C:\PROGRA~1\FBMSOF~1\ZEROSP~1\ZSScheduler.dll", runScheduler C:\PROGRA~1\FBMSOF~1\ZEROSP~1\
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar3.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar3.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar3.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar3.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Enqueue in Star Downloader - C:\Program Files\Star Downloader\sdieenq.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar3.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar3.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - https://mail.intl.chc.ca/iNotes6W.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/19cec2af6a8d20...ip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1122163558730
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {72D59B9C-1E59-4958-803A-ABDEE2D4CFA6} - http://download.divx.com/player/DivXPlayerInstaller.exe
O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://C:\Program Files\AutoCAD 2002\AcDcToday.ocx
O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file://C:\Program Files\AutoCAD 2002\InstBanr.ocx
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred) - file://C:\Program Files\AutoCAD 2002\InstFred.ocx
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\AutoCAD 2002\AcPreview.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{FBC264D6-316B-41A3-9030-AE5FBC1D5D9F}: NameServer = 209.87.128.99,209.87.128.104
O21 - SSODL: SysTray.Exgr - {5368D1FC-4F5C-4f1b-B134-E67214FC78E9} - C:\WINDOWS\system32\ehpghkla.dll (file missing)
O21 - SSODL: Meeting Protocol - {F8D64BB5-1BD5-4C0A-8F87-6AEE5EC1EFC7} - C:\WINDOWS\system32\dplamocx.dll (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: ZeroSpyware FileDeleter (FileDeleter) - FBM Software - C:\Program Files\FBM Software\ZeroSpyware Limited Edition\FileDeleter.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

#4 miekiemoes

miekiemoes

    Malware Killer Dog


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Posted 20 December 2005 - 01:19 AM

Hello,

It's better to print out the next instructions or save them in notepad, because you also have to work in safe mode without networking support, so this page wouldn't be available then.
It is also important you don't miss a step and perform everything in the right order!!

* Download smitRem and save the file to your desktop.
Doubleclick it and choose install. This will create a new folder on your desktop with the name smitrem.

* Please download ewido security suite; it is a free version of the program.
  • Install ewido security suite
  • When installing, under "Additional Options" uncheck..
    • Install background guard
    • Install scan via context menu
  • Launch ewido by double-clicking on the icon on your desktop.
  • The program will now open to the main screen.
  • When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
  • You will need to update ewido to the latest definition files.
    • On the left hand side of the main screen click update.
    • Then click on Start Update.
  • The update will start and a progress bar will show the updates being installed.
    (the status bar at the bottom will display ("Update successful")
If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates
Don't run it yet.

* Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following if still present:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\tscu2res.exe,C:\Documents and Settings\PCD Design\Application Data\Explorer\tscu2res.exe
O2 - BHO: HomepageBHO - {1ca480cd-c0e5-4548-874e-b85b17905b3a} - C:\WINDOWS\system32\hp9329.tmp
O4 - HKLM\..\Run: [19615B8A] C:\WINDOWS\System32\lhrsc.exe
O4 - HKLM\..\Run: [VC5MediaPlayer] C:\WINDOWS\system32\csmss.exe
O4 - HKLM\..\Run: [RegSvr32] C:\WINDOWS\system32\msmsgs.exe
O4 - HKLM\..\Run: [Meeting Protocol] C:\WINDOWS\system32\tscu2res.exe
O4 - HKCU\..\Run: [Meeting Protocol] C:\WINDOWS\system32\tscu2res.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: Enqueue in Star Downloader - C:\Program Files\Star Downloader\sdieenq.htm
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/19cec2af6a8d20...ip/RdxIE601.cab
O16 - DPF: {72D59B9C-1E59-4958-803A-ABDEE2D4CFA6} - http://download.divx.com/player/DivXPlayerInstaller.exe
O21 - SSODL: SysTray.Exgr - {5368D1FC-4F5C-4f1b-B134-E67214FC78E9} - C:\WINDOWS\system32\ehpghkla.dll (file missing)
O21 - SSODL: Meeting Protocol - {F8D64BB5-1BD5-4C0A-8F87-6AEE5EC1EFC7} - C:\WINDOWS\system32\dplamocx.dll (file missing)


* Click on Fix Checked when finished and exit HijackThis.
Make sure your Internet Explorer is closed when you click Fix Checked!

* Reboot into Safe Mode`: ( without networking support !)
°To get into the Safe mode as the computer is booting press and hold your "F8 Key". Use your arrow keys to move to "Safe Mode" and press your Enter key.

* Using Windows Explorer, locate the following files/folders, and delete them if still present:

C:\Documents and Settings\PCD Design\Application Data\Explorer\tscu2res.exe
C:\WINDOWS\system32\csmss.exe <== please don't try to delete smss.exe!!
C:\WINDOWS\system32\tscu2res.exe
C:\WINDOWS\System32\lhrsc.exe

* Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

* Now open Ewido Security Suite
Click on scanner

* Click Complete System Scan and the scan will begin.
* During the scan it will prompt you to clean files, click OK
* When the scan is finished, look at the bottom of the screen and click the Save report button.
* Save the report to your desktop

* Close Ewido

* Go to start > control panel > Display properties > Desktop > Customize Desktop... > Web tab > uncheck and delete everything you find in there. (except for "My current home page")

* Reboot back into Windows.

* Perform an onlinescan with panda: (please use this scanner instead of any other scanner!)
Panda Online
- Once you are on the Panda site click the Scan your PC button
- A new window will open...click the Check Now button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
- When download is complete, click on Local Disks to start the scan
- When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.
Post the contents of the Panda scan report, along with a new HijackThis Log, the contents of smitfiles.txt which is present on your Homedrive (C:\ in most cases) and the Ewido Log by using Add Reply.

It could be possible, after reboot that your system is using the windows classic theme again.
To restore this and set it back to XP-theme, rightclick on your desktop > properties > tab Appearances and choose Windows XP style again under windows and buttons.
Click apply and OK.

Edited by miekiemoes, 20 December 2005 - 01:21 AM.

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#5 Stefen

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Posted 21 December 2005 - 05:01 PM

Thank you kindly....reports as follows:

1.Panda

Incident Status Location

Adware:adware/cws.yexe Not desinfected C:\messanger.ini
Adware:Adware/Findspy Not desinfected C:\WINDOWS\system32\zslfiles\00009.rps[00009]
Adware:Adware/Findspy Not desinfected C:\WINDOWS\system32\zslfiles\00010.rps[00010]
Adware:Adware/Exact.BargainBuddyNot desinfected C:\WINDOWS\system32\zslfiles\00480.rps[00480]
Adware:Adware/Exact.BargainBuddyNot desinfected C:\WINDOWS\system32\zslfiles\00481.rps[00481]
Adware:Adware/Exact.SearchBar Not desinfected C:\WINDOWS\system32\zslfiles\00482.rps[00482]
Adware:Adware/Exact.SearchBar Not desinfected C:\WINDOWS\system32\zslfiles\00483.rps[00483]
Adware:Adware/Exact.BargainBuddyNot desinfected C:\WINDOWS\system32\zslfiles\00515.rps[00515]
Adware:Adware/Exact.BargainBuddyNot desinfected C:\WINDOWS\system32\zslfiles\00539.rps[00539]
Adware:Adware/Exact.BargainBuddyNot desinfected C:\WINDOWS\system32\zslfiles\00540.rps[00540]
Adware:Adware/Exact.BargainBuddyNot desinfected C:\WINDOWS\system32\zslfiles\00541.rps[00541]
Adware:Adware/Exact.BargainBuddyNot desinfected C:\WINDOWS\system32\zslfiles\00592.rps[00592]
2.Hijack This Log

Logfile of HijackThis v1.99.1
Scan saved at 1:58:34 PM, on 12/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\FBM Software\ZeroSpyware Limited Edition\FileDeleter.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\FBMSOF~1\ZEROSP~1\ZeroSpyware LE.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\system32\AVWLPSTA.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\System32\hphmon03.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\PC Tools AntiVirus\PCTAV.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\HPHipm09.exe
C:\Program Files\PC Tools AntiVirus\ScanningProcess.exe
C:\Program Files\PC Tools AntiVirus\ScanningProcess.exe
C:\PROGRA~1\MICROS~3\Office10\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [AVWLPSTA.exe] C:\WINDOWS\system32\AVWLPSTA.exe /START
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\System32\hphmon03.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [PCTAVApp] "C:\Program Files\PC Tools AntiVirus\PCTAV.exe" /MONITORSCAN
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ZSLEScheduler] RunDll32.exe "C:\PROGRA~1\FBMSOF~1\ZEROSP~1\ZSScheduler.dll", runScheduler C:\PROGRA~1\FBMSOF~1\ZEROSP~1\
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar3.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar3.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar3.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar3.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar3.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar3.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - https://mail.intl.chc.ca/iNotes6W.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1122163558730
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://C:\Program Files\AutoCAD 2002\AcDcToday.ocx
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file://C:\Program Files\AutoCAD 2002\InstBanr.ocx
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred) - file://C:\Program Files\AutoCAD 2002\InstFred.ocx
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\AutoCAD 2002\AcPreview.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{FBC264D6-316B-41A3-9030-AE5FBC1D5D9F}: NameServer = 209.87.128.99,209.87.128.104
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ZeroSpyware FileDeleter (FileDeleter) - FBM Software - C:\Program Files\FBM Software\ZeroSpyware Limited Edition\FileDeleter.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

3.smitfiles text


smitRem © log file
version 2.8

by noahdfear


Microsoft Windows XP [Version 5.1.2600]
The current date is: Wed 12/21/2005
The current time is: 12:19:57.62

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

checking for ShudderLTD key

ShudderLTD key not present!

checking for PSGuard.com key


PSGuard.com key not present!

spyaxe uninstaller NOT present
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Existing Pre-run Files


~~~ Program Files ~~~

SpyAxe


~~~ Shortcuts ~~~

Online Security Guide.url
Online Security Guide.url
Security Troubleshooting.url
Security Troubleshooting.url
Computer Security.url


~~~ Favorites ~~~

Antivirus Test Online.url
cars
job search.url
poker.url
Black Jack Online.url
Black Jack Online.url
Home Loan.url
Network Security.url
Online Pharmacy.url
Spam Filters.url
Web Detective.url


~~~ system32 folder ~~~

1024 dir
msvol.tlb
ld****.tmp
ncompat.tlb
nvctrl.exe
mscornet.exe
hp***.tmp
logfiles


~~~ Icons in System32 ~~~

ts.ico
ot.ico


~~~ Windows directory ~~~

sites.ini


~~~ Drive root ~~~


~~~ Miscellaneous Files/folders ~~~




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 Craig.Peacock@beyondlogic.org
Killing PID 792 'explorer.exe'
Killing PID 792 'explorer.exe'

Starting registry repairs

Deleting files


Remaining Post-run Files


~~~ Program Files ~~~

SpyAxe


~~~ Shortcuts ~~~

Online Security Guide.url
Online Security Guide.url


~~~ Favorites ~~~



~~~ system32 folder ~~~



~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~



~~~ Miscellaneous Files/folders ~~~




~~~ Wininet.dll ~~~

CLEAN! :thumbsup:

4. Ewido log
---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 12:52:34 PM, 12/21/2005
+ Report-Checksum: 897B79F4

+ Scan result:

C:\Documents and Settings\PCD Design\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\Gummy.class-7d90c0b5-44bc1915.class -> Trojan.Java.Femad : Cleaned with backup
C:\Documents and Settings\PCD Design\Cookies\pcd design@counter14.sextracker[1].txt -> Spyware.Cookie.Sextracker : Cleaned with backup
C:\Documents and Settings\PCD Design\Cookies\pcd design@counter5.sextracker[1].txt -> Spyware.Cookie.Sextracker : Cleaned with backup
C:\Documents and Settings\PCD Design\Cookies\pcd design@cs.sexcounter[1].txt -> Spyware.Cookie.Sexcounter : Cleaned with backup
C:\Documents and Settings\PCD Design\Cookies\pcd design@rotator.adjuggler[1].txt -> Spyware.Cookie.Adjuggler : Cleaned with backup
C:\Documents and Settings\PCD Design\Cookies\pcd design@sextracker[2].txt -> Spyware.Cookie.Sextracker : Cleaned with backup
C:\Documents and Settings\PCD Design\Cookies\pcd design@tribalfusion[1].txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
C:\Program Files\Altnet -> Spyware.Altnet : Cleaned with backup
C:\WINDOWS\autoload.exe -> Not-A-Virus.Tool.Autoloader : Cleaned with backup


::Report End

#6 miekiemoes

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Posted 21 December 2005 - 05:16 PM

Hi Stefen,

I see a clean hijackthislog here.
Delete everything manually what Panda has found as infected, because panda doesn't delete it.

How are things running now?

To keep this clean in the future, I would suggest the following things:

Install Spywareblaster
SpywareBlaster doesn`t scan and clean for so-called spyware, but prevents it from being installed in the first place. It blocks the popular spyware ActiveX controls, and also prevents the installation of any of them via a webpage.

* Avoid illegal sites, because that's where most malware is present.
* Don't click on links inside popups.
* Don't click on links in spam messages claiming to offer anti-spyware software; because most of these so called removers ARE spyware.
* Download free software only from sites you know and trust. Because a lot of free software can bundle other software, including spyware.

Let your antispywarescanner(s) scan frequently and don't forget to update before.

And I do suggest you perform an online virusscan once in a while. (Housecall and/or Bitdefender). Because what one virusscanner can't find another one maybe can.
Also make sure that your virusscanner, the one that is installed on your system is always up to date!

Make sure your windows has the latest updates: http://windowsupdate.microsoft.com/

If you are having XP SP2, read here how to configure Security Features for Internet Explorer:
http://www.microsoft.com/technet/security/...xp/iesecxp.mspx

Also visit this Free Online Scanner for PC Health and Safety

More info on how to prevent malware you can also find here (By Tony Klein)
and here: http://wiki.castlecops.com/Malware_Prevent...nt_Re-infection

Happy surfing again! :thumbsup:
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#7 miekiemoes

miekiemoes

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Posted 23 December 2005 - 04:38 AM

Since this issue appears resolved ... this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




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