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SweetMI - is this malware


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#1 cullism

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Posted 13 February 2011 - 07:58 PM

I am enquiring for a friend who found that Google Chrome would not load any sites. I helped him over the phone and, to cut a long story short, got him to uninstall and re-install Chrome via Internet Explorer. Unfortunately, during the installation process he receive an Error 502 message and the installation stopped. To make the story even shorter, I eventually discovered that one of his grandchildren had downloaded SweetMI, regarded by some anti-virus programs as being malware. His default search engine in IE had changed from Google to SweetMI. I got him to uninstall SweetMI via windows (I should have got him to use Revo Uninstaller) but the problem persists and he cannot download Google Chrome. We have tried lots of approaches but without success. Any suggestions?

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#2 boopme

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Posted 13 February 2011 - 11:48 PM

Hello, did you mean Sweet IM not MI?

The first is an AIM application. It does appear to be spyware at the least.

Either way it is very difficult to remove.
I would recommend having our MRL team get it out.

Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.

Edited by boopme, 13 February 2011 - 11:52 PM.

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