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Palladium and Redirecting Problems!


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#1 jlcarter123

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Posted 13 February 2011 - 07:54 PM

My sister's computer has the Palladium virus. I was able to quit the program to use the dekstop, but i cannot install any anti-malware software because the internet keeps on redirecting to shopcomareus.com

Any help would be appreciated!

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#2 jlcarter123

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Posted 13 February 2011 - 08:06 PM

Also, I tried following the instructions in the "Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help" but I cannot get past the 6th step because I'm not getting through to the sites that I am trying to visit on her computer.




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