I have a two+ month old Toshiba Satellite C655 running Windows 7 Home premium. I purchases the unit @ Best Buy, and it probably still has a bunch or garbage programs on it that came with the computer, but up until a few days ago, it was running fast, so I let them be.
When the issue began it locked up while checking gmail, so I restarted. It continued after reboot, so I attempted to run a scan from malwarebytes, and it would not complete the scan without freezing again. Eventually I was able to run a scan via Webroot, and it came up with a handful of mal/trojans most of which were contained in cookies, and they were quarantined. Afterward I ran a malwarebytes scan again, with no results. Next I ran a disc defragger (for the first time on this system), and everything seemed to be okay. I woke up this morning, and had the same slow/freezing up issues after starting my comp. Again I ran a Webroot scan with no results this time, and another malwarebytes scan with no issues. I also ran a scan using Spybot, and it too found no issues. It is still acting slow and/or freezing, but will work for a short time every so often.
Now before an admin moves this to a malware forum, I have not had any negative results since the original scan, so I'm wondering if it could be something else...possibly hardware related, which would still be covered under warranty.
I can include any scan logs if someone would like them for assistance. Maybe getting rid of some of these superfluous programs would help?
Thanks again for your time and assistance.
Edited by hamluis, 13 February 2011 - 07:14 PM.
Moved to Am I Infected from Win 7.