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WINDOWS DISK


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3 replies to this topic

#1 christophw

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Posted 13 February 2011 - 10:29 AM

Hello
I’ve been infected with the Windows Disk malware. I have followed the instructions for removing it using rkill and mbam. The procedure ran perfectly and at the end of the mbam scan a list of malware files were added to mbam and then removed to quarantine by me. They are in mbam quarantine right now.
However when i logged back on I noticed the 'windows disk' icon was still on my desktop. Then when my log-on is complete the 'windows disk' analyser (the procedure that ends up in you being asked to buy something) fires up and does its analysis. However when I close the 'windows disk' analyser by clicking on the cross in the top right hand of the screen it closes ok AND i do NOT get the usual 'windows disk' pop up warnings all over the place about memory, ram hard disk errors etc In fact the only problem im seeing right now is the 'windows disk' icon and the analyser which auto runs until I close it. Then it stops running ok and I can use my pc without any 'windows disk' pop ups appearing.


The residual LOG of Windows Disk processes and files seems to be>>>>>>>>>>>>>>

The residual ‘Windows Disk’ processes left on my pc are .................................

d0INnD4237k.exe (stopping this process stops the analyser running so its clearly the main culprit but it is hidden and i cannot find it to delete it)

rundll32.exe (im not sure what this process is telling me or if it is windows disk related)


In addition I have the following ‘windows disk’ files on my pc which just come back if I delete them in the conventional file-delete manner...........
%UserProfile%\Start Menu\Programs\Windows Disk\Windows Disk.lnk
%UserProfile%\Start Menu\Programs\Windows Disk\Uninstall Windows Disk.lnk
%UserProfile%\Start Menu\Programs\Windows Disk\
%UserProfile%\Desktop\Windows Disk.lnk

I need to find and delete the processes and files if you could possibly help me do that?

Many thanks
Rgds
Chris

post script................i have found the culprit program in the c/program data folder.

The windows disk filename is d0INnD4237k.exe located as above.

Its definately the culprit because its the destination for the windows disk short cut link and its the process that runs when the windows disk analyser is running and stops when the process is stopped in task manager.

However my problem now is that i cannot delete the culprit file because it is access denied.

So my problem now is how to delete the culprit file. Could you help please?

Rgds
Chris

EDIT: Posts merged ~BP

Edited by Budapest, 14 February 2011 - 04:34 PM.


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#2 gringo_pr

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Posted 18 February 2011 - 12:42 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

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Posted 21 February 2011 - 02:32 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

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Posted 24 February 2011 - 10:48 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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