Posted 13 February 2011 - 08:45 AM
My otherwise lovely girlfriend decided to open up an attachment from an unwanted e-mail in Hotmail. After b*tch slapping here through the house, I'm now left with cleaning up the mess. Problem was a Palladium virus. That seems to be gone, but the leftover is AVG giving messages about several files being infected with the trojan horse Generic20.CLEL.
This forum seems to be the only place with a remedy in the form of ComboFix. I haven't run Malwarebytes or a similar product yet (should I do so?), but I've read that ComboFix is the best answer and that I shouldn't use it without guidance. So here I am, hoping someone can help me cleaning up her computer.
So far AVG has run complete scans (in normal and safe mode). It gives the messages it finds the file cbta.exe in this location:
USERS\[USERNAME]\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\[RANDOM FOLDER NAME]
It also finds files like 'vo3bddls.exe', 'iyrepUiq.exe', 'xF5cOrfPZ.exe', etc. in this location:
New ones keep popping up every several minutes.
I've seen several possible scans I could do and actions I can take, but if I've read them correctly it's best to do it with guidance. So here I am on my begging knees.