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Antivirus .Net (removed, I think)


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#1 1-spidermonkey-1

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Posted 13 February 2011 - 07:20 AM

I had a Vista Home Premium laptop infected with the Antivirus .Net malware last week which (I think) I successfully eradicated it, as all of the popups no longer occur. The steps I took to eradicate included:

1. Boot in safe mode
2. Run RKill
3. Run Malwarebytes with updated database (found 3)
4. Removed rogue registry settings
5. Reboot in normal mode

All of the symptoms of the virus are now gone EXCEPT all of my internet connectivity is blocked in IE, Firefox, Chrome (page not found variants), application auto-updates (updates in programs like Avira, Malwarebytes, CCleaner). Conversely, retrieving updates in Windows Update, Open Office, Skype work just as usual. I can successfully ping/tracert machines outside of our router. As a result I am wondering whether there is still some trace of the virus or something that was not reset properly that is preventing these applications from accessing the internet (that was one of the symptoms of the malware).

The problem seems to be outside of simply making sure that IE, Firefox, and Chrome are not set to use a proxy server, since other apps are experiencing WWW access issues. That said, I've made sure that all browsers do not use a proxy server.

Does anyone have any suggestions on how to proceed?

Many thanks in advance!

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#2 Orange Blossom

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Posted 13 February 2011 - 09:50 AM

Hello,

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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