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windows disk - complete removal


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#1 christophw

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Posted 12 February 2011 - 11:35 AM

Hello
ive been infected with the Windows Disk malware. I have followed the instructions for removing it using rkill and mbam. The procedure ran perfectly and at the end of the mbam scan a list of malware files were added to mbam and then removed to quarantine by me. They are in mbam quarantine right now.

However when i logged back on I noticed the 'windows disk' icon was still on my desktop. Then when my log-on is complete the 'windows disk' analyser (the procedure that ends up in you being asked to buy something) fires up and does its analysis. However when I close the 'windows disk' analyser by clicking on the cross in the top right hand of the screen it close ok AND i do NOT get the usual 'windows disk' pop up warnings all over the place about memory, ram hard disk errors etc In fact the only problem im seeing right now is the 'windows disk' icon and the analyser which auto runs until I close it. Then it stops running ok and I can use my pc without any 'windows disk' pop ups appearing.

So my question is how do I remove the windows disk icon and its associated analyser program from my computer. I tried to do an uninstall on windows disk and it would not let me giving me I had a no hard disk error. But everything else works just fine and uninterrupted since running the rkill/mbam procedure.

Rgds
Christoph

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#2 Orange Blossom

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Posted 12 February 2011 - 03:53 PM

Hello,

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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