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Malware?


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#1 lightusa

lightusa

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Posted 11 February 2011 - 10:41 PM

Hi everyone. I'm having some problems with my computer and hope someone can help me fix it.
First I'd like to tell you what kind of computer I have, but don't laugh. It's a Compaq Presario about 8 years old but still works well except for a few bugs which I believe can be fixed. OS is XP, 512 mb ram, and the harddrive is sufficient for me with 60 gigabytes.

Just recently the IE 7 reverted back to an older version and I lost the tabs. I downloaded IE 8 but it wouldn't open after a complete download. I downloaded Malwarebytes software to run a scan and it wouldn't open up either. I have Advance System Care and it stated that I should copy the report log and submit it to those that are familiar with HyjackThis to check it. Here is the report log recommended by Advance System Care for examination.
Greatly appreciate any help and thanks.

Logfile of Advanced SystemCare 3 Security Analyzer
Scan saved at 7:44:19 PM, on 2/9/2011
Platform: Windows XP (WinNT 5.1)
MSIE: Internet Explorer v7.0 (7.0.5730.13)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\COMPAQ\Compaq Advisor\bin\compaq-rba.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WUSB54Gv2.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\RAM Idle LE\RAM_XP.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\InfoMyCa.exe
C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe
O2 - BHO: (no name) - {1392b8d2-5c05-419f-a8f6-b9f15a596612} - (no file)
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Skype add-on (mastermind) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Skype add-on (mastermind) - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Skype add-on (mastermind) - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Skype add-on (mastermind) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - (no file)
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Google Dictionary Compression sdch - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKLM\..\Run: [WUSB54Gv2] C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\InvokeSvc3.exe
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [RAM Idle Professional] C:\Program Files\RAM Idle LE\RAM_XP.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MRT] "C:\WINDOWS\system32\MRT.exe" /R
O4 - HKLM\..\RunOnce: [Compaq_RBA] C:\Program Files\COMPAQ\Compaq Advisor\bin\compaq-rba.exe -z
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} -
O9 - Extra button: Real.com Explorer Bar - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} -
O9 - Extra button: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00000075-0000-0010-8000-00AA00389B71} - http://codecs.microsoft.com/codecs/i386/voxmsdec.CAB
O16 - DPF: {001EE746-A1F9-460E-80AD-269E088D6A01} (Infotl Control) - http://site.ebrary.com.ezproxy.oru.edu:2048/lib/oru/support/plugins/ebraryRdr.cab
O16 - DPF: {0DB074F0-617E-4EE9-912C-2965CF2AA5A4} (SentinelVE3D Class) - http://download.microsoft.com/download/3/B/E/3BE57995-8452-41F1-8297-DD75EF049853/VirtualEarth3D.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/betapit/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {656FAD09-4DE3-4C34-9600-0928C855FD7A} - http://download.microsoft.com/download/7/1/D/71D9F11F-0C02-4707-9D60-D56EA8951020/pmupd806.exe
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Plug-in 1.6.0_02) - http://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/installs/ymail/ymmapi.dll
O16 - DPF: {B991DA79-51F7-4011-98D2-1F2592E82A56} (ACNPlayer2 Class) - http://209.67.146.68/ePlayer/2_0/ACNePlayer.cab
O16 - DPF: {CAFEEFAC-0013-0001-0000-ABCDEFFEDCBA} (Java Plug-in 1.3.1) - http://java.sun.com/update/1.3.1/jinstall-1_3_1-windows-i586.cab
O16 - DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} (Java Plug-in 1.5.0_04) - http://java.sun.com/update/1.5.0/jinstall-1_5_0_04-windows-i586.cab
O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} (Java Plug-in 1.5.0_06) - http://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
O16 - DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} (Java Plug-in 1.6.0_02) - http://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} (Java Plug-in 1.6.0_02) - http://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://mutualofomaha1.webex.com/client/T27L10NSP11EP5/webex/ieatgpc.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - Unknown - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - Unknown - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - Unknown - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Compaq Advisor (Compaq_RBA) - NeoPlanet - C:\Program Files\COMPAQ\Compaq Advisor\bin\compaq-rba.exe
O23 - Service: Google Desktop Manager 5.9.911.3589 (GoogleDesktopManager-110309-193829) - Unknown - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Sony SPTI Service for DVE (ICDSPTSV) - Sony Corporation - C:\WINDOWS\system32\IcdSptSv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Imapi Helper - Alex Feinman - C:\Program Files\ISO Recorder\ImapiHelper.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Content Monitoring Tool (msCMTSrvc) - Unknown - C:\WINDOWS\system32\msCMTSrvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - Unknown - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: PC Tools Security Service (sdCoreService) - Unknown - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: WUSB54Gv2SVC - GEMTEKS - C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe

I noticed I had missed some steps in submitting the information so I would like to close this post/thread and start over by following all the necessary steps outlined.

EDIT: There is no need to start a new topic. Please be patient and someone should pick up your topic in a couple of days. ~BP

Edited by Budapest, 15 February 2011 - 04:28 PM.


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#2 shelf life

shelf life

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Posted 17 February 2011 - 07:17 PM

hi lightusa,

Your post is a few days old, if you still need help simply reply back.

How Can I Reduce My Risk to Malware?





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