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Virus/Spyware Attack change extension


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7 replies to this topic

#1 annli

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Posted 11 February 2011 - 05:19 PM

Post deleted

Edited by annli, 12 February 2011 - 05:15 AM.


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#2 fireman4it

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Posted 11 February 2011 - 05:55 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#3 annli

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Posted 12 February 2011 - 05:14 AM

My computer got infected by a virus/spyware Sunday Night.

I got a message on my computer saying there was a virus attack. In order to get rid of it, it direct me to a website where I need to pay to deactivate the virus. It control my computer and the internet browser.

I later type in msconfig under RUN and turn off all loading up items on desktop.

My computer went back on desktop. I virus scan the computer with Kapersky and other
free Spyware software many times. It did detect a trojan virus.

I am not sure has the virus/infected items been totally gone.

There is also one little problem right now. Some of my file extension has been changed or rename differently with .exe,.ini, .something. And, when I open a file associated with the software/program, I get this message "this is not a valid Win32 application".

Is there a way I can change/resume the extension back to normal???

I uploaded the log list. I hope someone can help me.

Thanks!!!

DDS (Ver_10-12-12.02) - NTFSx86
Run by HP_Owner at 21:03:36.04 on Fri 02/11/2011
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_11

============== Running Processes ===============

C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\avp.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\PC Tools Security\pctsAuxs.exe
C:\Program Files\PC Tools Security\pctsSvc.exe
C:\Program Files\PC Tools Security\pctsGui.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\avp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\klwtblfs.exe
C:\Program Files\FlashGet\flashget.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\avp.exe
C:\Documents and Settings\HP_Owner\My Documents\Downloads\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc

============== Pseudo HJT Report ===============

uStart Page = about:blank
mStart Page = about:blank
uInternet Settings,ProxyOverride = <local>
uURLSearchHooks: Softonic English Toolbar: {930f1200-f5f1-4870-bac6-e233ec8e7023} - c:\program files\softonic_english\tbSof2.dll
mURLSearchHooks: AOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
mWinlogon: Userinit=c:\windows\system32\Userinit.exe
BHO: Yahoo! Companion BHO: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\ycomp5_3_12_0.dll
BHO: IeCatch5 Class: {2f364306-aa45-47b5-9f9d-39a8b94e7ef7} - c:\progra~1\flashget\jccatch.dll
BHO: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\ConduitEngine.dll
BHO: IEVkbdBHO Class: {59273ab4-e7d3-40f9-a1a8-6fa9cca1862c} - c:\program files\kaspersky lab\kaspersky internet security 2011\ievkbd.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: AOL Toolbar Launcher: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
BHO: Softonic English Toolbar: {930f1200-f5f1-4870-bac6-e233ec8e7023} - c:\program files\softonic_english\tbSof2.dll
BHO: FilterBHO Class: {e33cf602-d945-461a-83f0-819f76a199f8} - c:\program files\kaspersky lab\kaspersky internet security 2011\klwtbbho.dll
BHO: gFlash Class: {f156768e-81ef-470c-9057-481ba8380dba} - c:\progra~1\flashget\getflash.dll
TB: HP view: {b2847e28-5d7d-4deb-8b67-05d28bcf79f5} - c:\program files\hp\digital imaging\bin\HPDTLK02.dll
TB: &Yahoo! Companion: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\ycomp5_3_12_0.dll
TB: FlashGet Bar: {e0e899ab-f487-11d5-8d29-0050ba6940e3} - c:\progra~1\flashget\fgiebar.dll
TB: Softonic English Toolbar: {930f1200-f5f1-4870-bac6-e233ec8e7023} - c:\program files\softonic_english\tbSof2.dll
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: AIM Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
EB: &Yahoo! Messenger: {4528bbe0-4e08-11d5-ad55-00010333d0ad} - c:\program files\yahoo!\messenger\yhexbmes.dll
mRun: [ISTray] "c:\program files\pc tools security\pctsGui.exe" /hideGUI
mRun: [avp] "c:\program files\kaspersky lab\kaspersky internet security 2011\avp.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
IE: Add to Anti-Banner - c:\program files\kaspersky lab\kaspersky internet security 2011\ie_banner_deny.htm
IE: Add To HP Organize... - c:\progra~1\hewlet~1\hporga~1\bin\core.hp.main\SendTo.html
IE: Download All by FlashGet - c:\program files\flashget\jc_all.htm
IE: Download using FlashGet - c:\program files\flashget\jc_link.htm
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000
IE: {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - c:\progra~1\flashget\flashget.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {4248FE82-7FCB-46AC-B270-339F08212110} - {4248FE82-7FCB-46AC-B270-339F08212110} - c:\program files\kaspersky lab\kaspersky internet security 2011\klwtbbho.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - c:\program files\kaspersky lab\kaspersky internet security 2011\klwtbbho.dll
LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} - hxxp://download.yahoo.com/dl/installs/ymail/ymmapi.dll
DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - hxxp://download.yahoo.com/dl/installs/yab_af.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
AppInit_DLLs: c:\progra~1\kasper~1\kasper~1\mzvkbd3.dll c:\progra~1\kasper~1\kasper~1\kloehk.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\hp_owner\applic~1\mozilla\firefox\profiles\21rnb2pe.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT1142338&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - hxxp://www.skip-search.com/?cfg=2-82-0-1hLax
FF - prefs.js: keyword.URL - hxxp://www.skip-search.com/s/?src=FF-Address&site=Bing&cfg=2-82-0-1hLax&q=
FF - component: c:\program files\mozilla firefox\extensions\kavantibanner@kaspersky.ru\components\abhelperxpcom.dll
FF - component: c:\program files\mozilla firefox\extensions\linkfilter@kaspersky.ru\components\kavlinkfilter.dll
FF - plugin: c:\program files\common files\motive\npMotive.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - Ext: Anti-Banner: KavAntiBanner@Kaspersky.ru - c:\program files\mozilla firefox\extensions\KavAntiBanner@Kaspersky.ru
FF - Ext: Kaspersky URL Advisor: linkfilter@kaspersky.ru - c:\program files\mozilla firefox\extensions\linkfilter@kaspersky.ru
FF - Ext: Search Toolbar: searchtoolbar@zugo.com - %profile%\extensions\searchtoolbar@zugo.com
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff

============= SERVICES / DRIVERS ===============

R? EraserUtilRebootDrv;EraserUtilRebootDrv
R? Symantec Core LC;Symantec Core LC
S? AVP;Kaspersky Anti-Virus Service
S? KL1;KL1
S? kl2;kl2
S? KLIF;Kaspersky Lab Driver
S? klim5;Kaspersky Anti-Virus NDIS Filter
S? klmouflt;Kaspersky Lab KLMOUFLT
S? PCTCore;PCTools KDS
S? pctDS;PC Tools Data Store
S? sdAuxService;PC Tools Auxiliary Service
S? sdCoreService;PC Tools Security Service
S? Viewpoint Manager Service;Viewpoint Manager Service

=============== File Associations ===============

txtfile="%1" %*

=============== Created Last 30 ================

2011-02-11 21:12:28 -------- d-----w- C:\ComboFix
2011-02-11 20:39:57 98816 ----a-w- c:\windows\sed.exe
2011-02-11 20:39:57 89088 ----a-w- c:\windows\MBR.exe
2011-02-11 20:39:57 256512 ----a-w- c:\windows\PEV.exe
2011-02-11 20:39:57 161792 ----a-w- c:\windows\SWREG.exe
2011-02-09 04:35:49 -------- d-----w- c:\docume~1\alluse~1\applic~1\MFAData
2011-02-07 08:33:41 109240 ----a-w- c:\program files\mozilla firefox\extensions\kavantibanner@kaspersky.ru\components\abhelperxpcom.dll
2011-02-07 08:33:38 150200 ----a-w- c:\program files\mozilla firefox\extensions\linkfilter@kaspersky.ru\components\kavlinkfilter.dll
2011-02-07 08:33:24 97859 ----a-w- c:\windows\system32\drivers\klick.dat
2011-02-07 08:33:24 114243 ----a-w- c:\windows\system32\drivers\klin.dat
2011-02-07 08:31:28 -------- d-----w- c:\program files\Kaspersky Lab
2011-02-07 08:31:28 -------- d-----w- c:\docume~1\alluse~1\applic~1\Kaspersky Lab
2011-02-07 08:23:06 -------- d-----w- c:\docume~1\alluse~1\applic~1\Kaspersky Lab Setup Files
2011-02-07 07:22:28 656320 ----a-w- c:\windows\system32\drivers\pctEFA.sys
2011-02-07 07:22:28 338880 ----a-w- c:\windows\system32\drivers\pctDS.sys
2011-02-07 07:22:26 249616 ----a-w- c:\windows\system32\drivers\pctgntdi.sys
2011-02-07 07:22:17 239168 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2011-02-07 07:22:17 160448 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2011-02-07 07:22:04 70536 ----a-w- c:\windows\system32\drivers\pctplsg.sys
2011-02-07 07:21:42 -------- d-----w- c:\program files\PC Tools Security
2011-02-07 07:21:42 -------- d-----w- c:\program files\common files\PC Tools
2011-02-07 07:21:42 -------- d-----w- c:\docume~1\hp_owner\applic~1\PC Tools
2011-02-07 07:21:42 -------- d-----w- c:\docume~1\alluse~1\applic~1\PC Tools
2011-02-05 04:36:56 -------- d-----w- c:\docume~1\hp_owner\applic~1\iSilo
2011-02-05 04:36:41 -------- d-----w- c:\program files\iSilo

==================== Find3M ====================

2010-11-30 07:10:49 0 ----a-w- c:\windows\system32\ConduitEngine.tmp

============= FINISH: 21:14:49.07 ===============

Attached Files

  • Attached File  ARK.TXT   19.35KB   1 downloads
  • Attached File  DDS.txt   9.81KB   0 downloads


#4 Orange Blossom

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Posted 12 February 2011 - 04:13 PM

Hello annli,

I see that you removed the content of your initial post AFTER you received a response from fireman4it and then created a new topic. You are fortunate that I found that new topic which I have merged to your previously existing topic on this issue. Please DO NOT delete the content of your posts as this makes things more difficult if not impossible for those who are assisting you. Please keep all posts regarding this issue to this topic by using the Add Reply button found near the bottom of the topic. Starting new topics delays the assistance you receive and causes confusion for all concerned.

Back you fireman4it,

Orange Blossom ~ forum moderator
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#5 annli

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Posted 13 February 2011 - 03:04 AM

i re-post since i was having problems providing a better description on the title/subject line. there was no option of re-wording or editing the title/subject description except for a new post.

we can continue on here.

thanks again

#6 fireman4it

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Posted 20 February 2011 - 02:13 PM

Hello annli ,
  • Welcome to Bleeping Computer.
  • My name is fireman4it and I will be helping you with your Malware problem.

    Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
  • Finally, please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.


1.
Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.

2.
Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4
  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

3.
Install Recovery Console and Run ComboFix

This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Close any open windows, including this one.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • If you did not have it installed, you will see the prompt below. Choose YES.
  • Posted Image
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Posted Image
  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.


Things to include in your next reply::
TDssKiller log
Combofix.txt.
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#7 fireman4it

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Posted 22 February 2011 - 12:36 PM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 days the topic will need to be closed.

Thanks for understanding :)

With Regards,
fireman4it

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


  userbar_eis_500.gif

If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#8 fireman4it

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Posted 26 February 2011 - 09:54 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

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