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Trouble Detecting Nvidia Card


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#1 seven8sixone

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Posted 11 February 2011 - 12:36 AM

Specs:
Laptop; Asus Notebook K52Jc Series
Windows 7
Intel Core i5
2.53GHz
64 Bit

Nvidia Geforce 310M card

I recently got a blue screen on my laptop while shutting down my computer. (The first one I've gotten since I've purchased it). When I rebooted, I noticed that my graphics settings on WoW could not be set to ultra, which it usually is. I tried running the Nvidia Control Panel, "Did not detect an Nvidia card on your system". I also tried to detect it with device manager, didn't work. I also tried to download the driver directly from the nvidia website and it also could not detect it. I am not sure what the problem is and I have not found any help online. Anyone know what else I could do?

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#2 cryptodan

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Posted 11 February 2011 - 12:37 AM

We need to know more about your BSODs...

Download BlueScreenView (in Zip file)

No installation required.

Unzip downloaded file and double click on BlueScreenView.exe file to run the program and When scanning is done, go to Edit > Select All.

Then go to File > Save Selected Items, and save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Compliments of Broni

#3 seven8sixone

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Posted 11 February 2011 - 12:41 AM

Hey, thank you for the fast reply. Here ya go

==================================================
Dump File : 021011-53945-01.dmp
Crash Time : 2/10/2011 3:47:56 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff880`016fa550
Parameter 3 : fffff880`086c8d40
Parameter 4 : 00000000`00000000
Caused By Driver : ndis.sys
Caused By Address : ndis.sys+17550
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\021011-53945-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 286,376
==================================================

#4 cryptodan

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Posted 11 February 2011 - 12:44 AM

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

#5 seven8sixone

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Posted 11 February 2011 - 12:47 AM

http://speccy.piriform.com/results/KIGGKzlixKsp2cptHM1LDEs

#6 cryptodan

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Posted 11 February 2011 - 12:54 AM

Did you download the 64bit Version of your nVidia Drivers?

#7 seven8sixone

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Posted 11 February 2011 - 01:01 AM

yes, I downloaded and installed but when it tried to detect the card it said it can not be found.

#8 cryptodan

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Posted 11 February 2011 - 01:11 AM

Any yellow exclamation points in Device Manager.

#9 seven8sixone

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Posted 11 February 2011 - 01:12 AM

None.

#10 cryptodan

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Posted 11 February 2011 - 01:14 AM

I would call Asus and see if they have anything to say but it seems to me your nVIdia Card is dead.

#11 seven8sixone

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Posted 11 February 2011 - 01:17 AM

Nooooo!!
Well from what I researched, this happens frequently with Nvidia cards. :(

#12 cryptodan

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Posted 11 February 2011 - 01:23 AM

Actually its not that common with nVidia Cards.

#13 seven8sixone

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Posted 11 February 2011 - 01:24 AM

I'm not too sure what went wrong then. Can this just happen randomly?

#14 cryptodan

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Posted 11 February 2011 - 01:44 AM

Yes it can due to heat and what not. Is your computer dirty/dusty?

#15 seven8sixone

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Posted 11 February 2011 - 01:52 AM

No it is not. Its brand spankin' new, got it last month.




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