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The application or DLL... is not a valid windows image


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8 replies to this topic

#1 jobstok

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Posted 10 February 2011 - 06:21 PM

I am continually getting a popup that reads: "The application or DLL c:\windows\system 32\ctlprov10.dll is not a valid windows image. Please check this against your installation diskette". I most commonly get this popup when i am opening a microsoft office application or my computer is starting up. I have run malwarebytes and it has not seemed to help. Any help would be greatly appreciated. Here is DDS.txt log:


DDS (Ver_10-12-12.01) - NTFSx86
Run by Tiphanie at 12:46:36.18 on Thu 02/10/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1982.678 [GMT -6:00]

AV: Norton 360 *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *Enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Common Files\Logitech\Bluetooth\LBTSERV.EXE
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Norton 360\Engine\4.3.0.5\ccSvcHst.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\tcpsvcs.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Norton 360\Engine\4.3.0.5\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\stsystra.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroTray.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrobat.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\system32\HPBPRO.EXE
C:\Documents and Settings\Tiphanie\Local Settings\Temporary Internet Files\Content.IE5\2F47JKQV\dds[1].pif

============== Pseudo HJT Report ===============


Attached File  Attach.zip   4.1KB   0 downloadsAttached File  ark.txt   36.85KB   3 downloads

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#2 SweetTech

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Posted 17 February 2011 - 05:21 PM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • These instructions have been specifically tailored to your computer and the issues you are experiencing with your computer. It's important to note that these instructions are not suitable for any other computer, even if the issues are fairly similar.
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Please do not PM me directly for help. If you have any questions, post them in this topic.
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Rootkit UnHooker (RkU)
Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".



NEXT:



OTL Custom Scan
  • Download OTL to your desktop.
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Check the boxes beside LOP Check and Purity Check.
  • Under Extra Registry select Use Safe List
  • Under Custom Scan paste this in


    netsvcs
    drivers32
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs

  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.
  • You may need two posts to fit them both in.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 jobstok

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Posted 21 February 2011 - 06:25 PM

I am just repsonding to let you know that I am still having issues and that I will complete the instructions you have given me. Thanks for your help and sorry for the delayed response.

#4 jobstok

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Posted 21 February 2011 - 06:43 PM

I am going to send 3 replies they will contain the following:
1)RKUnhooker log
2)OTL.txt Log
3)Exras.txt Log

RKU Log:

RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #2
==============================================
>Drivers
==============================================
0xBF012000 C:\WINDOWS\System32\nv4_disp.dll 4493312 bytes (NVIDIA Corporation, NVIDIA Compatible Windows 2000 Display driver, Version 91.52 )
0xB9901000 C:\WINDOWS\system32\DRIVERS\nv4_mini.sys 3964928 bytes (NVIDIA Corporation, NVIDIA Compatible Windows 2000 Miniport Driver, Version 91.52 )
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2154496 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2154496 bytes
0x804D7000 RAW 2154496 bytes
0x804D7000 WMIxWDM 2154496 bytes
0xBF800000 Win32k 1855488 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1855488 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xA0F23000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\VirusDefs\20110221.002\NAVEX15.SYS 1355776 bytes (Symantec Corporation, AV Engine)
0xB9679000 C:\WINDOWS\system32\drivers\sthda.sys 1126400 bytes (SigmaTel, Inc., NDRC)
0xB685B000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\BASHDefs\20110114.001\BHDrvx86.sys 704512 bytes (Symantec Corporation, BASH Driver)
0xB9D82000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xB6907000 C:\WINDOWS\system32\drivers\N360\0403000.005\ccHPx86.sys 520192 bytes (Symantec Corporation, Common Client Hash Provider Driver)
0xB6E93000 C:\WINDOWS\system32\DRIVERS\Wdf01000.sys 503808 bytes (Microsoft Corporation, WDF Dynamic)
0xB6AA1000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xB69A3000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver)
0xB978C000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xB6C5B000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xA106E000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\IPSDefs\20110218.003\IDSxpx86.sys 360448 bytes (Symantec Corporation, IDS Core Driver)
0xB41A8000 C:\WINDOWS\system32\DRIVERS\srv.sys 360448 bytes (Microsoft Corporation, Server driver)
0xB6F2D000 C:\WINDOWS\System32\Drivers\N360\0403000.005\SRTSP.SYS 356352 bytes (Symantec Corporation, Symantec AutoProtect)
0xB6C04000 C:\WINDOWS\System32\Drivers\N360\0403000.005\SYMTDI.SYS 356352 bytes (Symantec Corporation, Network Dispatch Driver)
0xB9E7B000 SYMDS.SYS 352256 bytes
0xBF45B000 C:\WINDOWS\System32\ATMFD.DLL 290816 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xB43A4000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xB97EA000 C:\WINDOWS\system32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xB9F79000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xB440D000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xB9D55000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xB9E3C000 SYMEFA.SYS 184320 bytes
0x9E7AC000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xB6B11000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xB9CC9000 C:\WINDOWS\system32\DRIVERS\b57xp32.sys 172032 bytes (Broadcom Corporation, Broadcom NetXtreme Gigabit Ethernet NDIS5.1 Driver.)
0xB987E000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0xB6B5E000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xB9F23000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
0xB6BDE000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xB6CFB000 C:\WINDOWS\system32\Drivers\SYMEVENT.SYS 151552 bytes (Symantec Corporation, Symantec Event Library)
0xAEFB7000 C:\WINDOWS\System32\Drivers\Fastfat.SYS 147456 bytes (Microsoft Corporation, Fast FAT File System Driver)
0xB9655000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xB98C9000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xB98A6000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xB3CFD000 C:\WINDOWS\System32\Drivers\RDPWD.SYS 143360 bytes (Microsoft Corporation, RDP Terminal Stack Driver (US/Canada Only, Not for Export))
0xB6B3C000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x806E5000 ACPI_HAL 134400 bytes
0x806E5000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xB9ED1000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xB9F49000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xB6F0E000 C:\WINDOWS\system32\drivers\N360\0403000.005\Ironx86.SYS 126976 bytes (Symantec Corporation, Iron Driver)
0xB6986000 C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 118784 bytes (Symantec Corporation, Symantec Eraser Utility Driver)
0xB6819000 C:\WINDOWS\System32\Drivers\dump_nvata.sys 106496 bytes
0xB9D3B000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xB9EF1000 nvata.sys 106496 bytes (NVIDIA Corporation, NVIDIAŽ nForce™ IDE Performance Driver)
0xB9F0B000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xB58A3000 C:\WINDOWS\System32\DLA\DLAUDFAM.SYS 98304 bytes (Sonic Solutions, Drive Letter Access Component)
0xAEFDB000 C:\DOCUME~1\Tiphanie\LOCALS~1\Temp\pxtdipoc.sys 98304 bytes
0xB9E0F000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xB9853000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xB58BB000 C:\WINDOWS\System32\DLA\DLAIFS_M.SYS 90112 bytes (Sonic Solutions, Drive Letter Access Component)
0xB588D000 C:\WINDOWS\System32\DLA\DLAUDF_M.SYS 90112 bytes (Sonic Solutions, Drive Letter Access Component)
0xB9E26000 DRVMCDB.SYS 90112 bytes (Sonic Solutions, Device Driver)
0xB4620000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xA0F0F000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\VirusDefs\20110221.002\NAVENG.SYS 81920 bytes (Symantec Corporation, AV Engine)
0xB986A000 C:\WINDOWS\system32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver)
0xB98ED000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xB6CB4000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xB9E69000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xB9F68000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xB9842000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xBA2B8000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xBA1A8000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xBA1C8000 C:\WINDOWS\system32\DRIVERS\serial.sys 65536 bytes (Microsoft Corporation, Serial Device Driver)
0xBA228000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xBA1B8000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xB4E95000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xBA278000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xBA188000 C:\WINDOWS\system32\DRIVERS\AmdK8.sys 57344 bytes (Advanced Micro Devices, AMD Processor Driver)
0xBA0E8000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xBA1D8000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xBA0C8000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xBA298000 C:\WINDOWS\system32\DRIVERS\WDFLDR.SYS 53248 bytes (Microsoft Corporation, WDFLDR)
0xBA1F8000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xB95CD000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xBA198000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xBA0B8000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xBA1E8000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xBA158000 C:\WINDOWS\System32\Drivers\DRVNDDM.SYS 40960 bytes (Sonic Solutions, Device Driver Manager)
0xBA0A8000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xBA238000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xBA2A8000 C:\WINDOWS\system32\drivers\N360\0403000.005\SRTSPX.SYS 40960 bytes (Symantec Corporation, Symantec AutoProtect)
0xBA218000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xBA0D8000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xBA288000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xBA208000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xB960D000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xA757F000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xBA0F8000 PxHelp20.sys 36864 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xB95BD000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xBA480000 C:\WINDOWS\system32\DRIVERS\LHidFilt.Sys 32768 bytes (Logitech, Inc., Logitech HID Filter Driver.)
0xBA420000 C:\WINDOWS\system32\DRIVERS\LMouFilt.Sys 32768 bytes (Logitech, Inc., Logitech Mouse Filter Driver.)
0xBA438000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xBA458000 C:\WINDOWS\system32\DRIVERS\usbccgp.sys 32768 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0xBA3B8000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xBA418000 C:\WINDOWS\System32\DLA\DLABOIOM.SYS 28672 bytes (Sonic Solutions, Drive Letter Access Component)
0xBA470000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xBA448000 C:\DOCUME~1\Tiphanie\LOCALS~1\Temp\mbr.sys 28672 bytes
0xBA328000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xBA400000 C:\WINDOWS\System32\Drivers\DLARTL_N.SYS 24576 bytes (Sonic Solutions, Shared Driver Component)
0xBA3F0000 C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0xBA4A8000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xBA4B0000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xBA3E0000 C:\WINDOWS\System32\Drivers\TDTCP.SYS 24576 bytes (Microsoft Corporation, TCP Transport Driver)
0xBA410000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xBA428000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xBA330000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xBA468000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xBA478000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xBA450000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xBA398000 C:\WINDOWS\system32\DRIVERS\usbohci.sys 20480 bytes (Microsoft Corporation, OHCI USB Miniport Driver)
0xBA388000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xB4004000 C:\WINDOWS\system32\DRIVERS\asyncmac.sys 16384 bytes (Microsoft Corporation, MS Remote Access serial network driver)
0xB5935000 C:\WINDOWS\System32\DLA\DLAOPIOM.SYS 16384 bytes (Sonic Solutions, Drive Letter Access Component)
0xB9822000 C:\WINDOWS\system32\DRIVERS\kbdhid.sys 16384 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xB9CFF000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xB590D000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xBA58C000 C:\WINDOWS\system32\DRIVERS\serenum.sys 16384 bytes (Microsoft Corporation, Serial Port Enumerator)
0xBA4B8000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xB963D000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xB983A000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xBA580000 C:\WINDOWS\System32\Drivers\i2omgmt.SYS 12288 bytes (Microsoft Corporation, I2O Utility Filter)
0xB981A000 C:\WINDOWS\system32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xBA598000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xB9836000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xBA55C000 C:\WINDOWS\system32\DRIVERS\tunmp.sys 12288 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0xBA61A000 C:\Program Files\Broadcom\ASFIPMon\BASFND.sys 8192 bytes (Broadcom Corporation, Broadcom NetDetect Driver.)
0xBA60A000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xBA5C0000 C:\WINDOWS\System32\Drivers\DLACDBHM.SYS 8192 bytes (Sonic Solutions, Shared Driver Component)
0xBA5C6000 C:\WINDOWS\System32\DLA\DLAPoolM.SYS 8192 bytes (Sonic Solutions, Drive Letter Access Component)
0xBA5AC000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
0xBA648000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xBA606000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xBA5A8000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xBA60E000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xBA612000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xBA5C8000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xBA5D2000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xBA5AA000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xBA707000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xBA77D000 C:\WINDOWS\System32\DLA\DLADResN.SYS 4096 bytes (Sonic Solutions, Drive Letter Access Component)
0xBA7DE000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xBA6B5000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xBA670000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
==============================================
>Stealth
==============================================
WARNING: Virus alike driver modification [bthpan.sys]
WARNING: Virus alike driver modification [sffp_mmc.sys]
WARNING: Virus alike driver modification [hsfdpsp2.sys]
WARNING: Virus alike driver modification [atinrvxx.sys]
WARNING: Virus alike driver modification [sffp_sd.sys]
0x09710000 Hidden Image-->Xceed.Compression.dll [ EPROCESS 0x83FFC5D8 ] PID: 4412, 110592 bytes
WARNING: Virus alike driver modification [wadv08nt.sys]
WARNING: Virus alike driver modification [Hdaudio.sys]
WARNING: Virus alike driver modification [ati1mdxx.sys]
WARNING: Virus alike driver modification [cpqdap01.sys]
WARNING: Virus alike driver modification [wadv07nt.sys]
WARNING: Virus alike driver modification [mdmxsdk.sys]
WARNING: Virus alike driver modification [wadv09nt.sys]
WARNING: Virus alike driver modification [sffdisk.sys]
WARNING: Virus alike driver modification [wadv11nt.sys]
WARNING: Virus alike driver modification [nikedrv.sys]
WARNING: Virus alike driver modification [rio8drv.sys]
WARNING: Virus alike driver modification [riodrv.sys]
WARNING: Virus alike driver modification [ws2ifsl.sys]
WARNING: Virus alike driver modification [ati1pdxx.sys]
WARNING: Virus alike driver modification [fsvga.sys]
WARNING: Virus alike driver modification [usbvideo.sys]
WARNING: Virus alike driver modification [mtlmnt5.sys]
WARNING: Virus alike driver modification [mutohpen.sys]
WARNING: Virus alike driver modification [usb8023.sys]
WARNING: Virus alike driver modification [usb8023x.sys]
WARNING: Virus alike driver modification [slnt7554.sys]
WARNING: Virus alike driver modification [mtlstrm.sys]
WARNING: Virus alike driver modification [slwdmsup.sys]
WARNING: Virus alike driver modification [L8042Kbd.SYS]
0x09410000 Hidden Image-->Xceed.FileSystem.dll [ EPROCESS 0x83FFC5D8 ] PID: 4412, 135168 bytes
WARNING: Virus alike driver modification [recagent.sys]
WARNING: Virus alike driver modification [atinmdxx.sys]
WARNING: Virus alike driver modification [atinttxx.sys]
WARNING: Virus alike driver modification [diskdump.sys]
WARNING: Virus alike driver modification [wacompen.sys]
WARNING: Virus alike driver modification [atinpdxx.sys]
WARNING: Virus alike driver modification [smclib.sys]
WARNING: Virus alike driver modification [tape.sys]
WARNING: Virus alike driver modification [usbintel.sys]
WARNING: Virus alike driver modification [nwrdr.sys]
WARNING: Virus alike driver modification [aspi32.sys]
WARNING: Virus alike driver modification [s3gnbm.sys]
WARNING: Virus alike driver modification [bthenum.sys]
WARNING: Virus alike driver modification [ntmtlfax.sys]
WARNING: Virus alike driver modification [bthusb.sys]
WARNING: Virus alike driver modification [hidir.sys]
WARNING: Virus alike driver modification [rmcast.sys]
WARNING: Virus alike driver modification [ati1ttxx.sys]
WARNING: Virus alike driver modification [tsbvcap.sys]
0x08A30000 Hidden Image-->SBAIAPI.dll [ EPROCESS 0x83FFC5D8 ] PID: 4412, 217088 bytes
WARNING: Virus alike driver modification [hsfbs2s2.sys]
WARNING: Virus alike driver modification [watv06nt.sys]
0x091C0000 Hidden Image-->Xceed.Zip.dll [ EPROCESS 0x83FFC5D8 ] PID: 4412, 225280 bytes
WARNING: Virus alike driver modification [sonydcam.sys]
WARNING: Virus alike driver modification [watv10nt.sys]
WARNING: Virus alike driver modification [hidbth.sys]
WARNING: Virus alike driver modification [usbcamd.sys]
WARNING: Virus alike driver modification [usbcamd2.sys]
WARNING: Virus alike driver modification [cinemst2.sys]
WARNING: Virus alike driver modification [ati1snxx.sys]
WARNING: Virus alike driver modification [bthport.sys]
0x09180000 Hidden Image-->SBAIUI.dll [ EPROCESS 0x83FFC5D8 ] PID: 4412, 28672 bytes
0x09440000 Hidden Image-->extensibility.dll [ EPROCESS 0x83FFC5D8 ] PID: 4412, 28672 bytes
WARNING: Virus alike driver modification [atinsnxx.sys]
WARNING: Virus alike driver modification [ati1xbxx.sys]
0x10510000 Hidden Image-->System.Data.dll [ EPROCESS 0x83FFC5D8 ] PID: 4412, 2961408 bytes
WARNING: Virus alike driver modification [rndismp.sys]
WARNING: Virus alike driver modification [rndismpx.sys]
WARNING: Virus alike driver modification [ati1raxx.sys]
0x097F0000 Hidden Image-->Xceed.Grid.UIStyle.dll [ EPROCESS 0x83FFC5D8 ] PID: 4412, 307200 bytes
WARNING: Virus alike driver modification [atmepvc.sys]
WARNING: Virus alike driver modification [atinxbxx.sys]
WARNING: Virus alike driver modification [ati2mtaa.sys]
WARNING: Virus alike driver modification [rawwan.sys]
WARNING: Virus alike driver modification [ati1xsxx.sys]
WARNING: Virus alike driver modification [atmuni.sys]
WARNING: Virus alike driver modification [ati1tuxx.sys]
WARNING: Virus alike driver modification [bthprint.sys]
WARNING: Virus alike driver modification [crusoe.sys]
0x08D00000 Hidden Image-->stdole.dll [ EPROCESS 0x83FFC5D8 ] PID: 4412, 36864 bytes
WARNING: Virus alike driver modification [amdk6.sys]
WARNING: Virus alike driver modification [amdk7.sys]
WARNING: Virus alike driver modification [bthmodem.sys]
WARNING: Virus alike driver modification [wpdusb.sys]
WARNING: Virus alike driver modification [nmnt.sys]
WARNING: Virus alike driver modification [slntamr.sys]
WARNING: Virus alike driver modification [p3.sys]
WARNING: Virus alike driver modification [uagp35.sys]
WARNING: Virus alike driver modification [mtxparhm.sys]
WARNING: Virus alike driver modification [gagp30kx.sys]
WARNING: Virus alike driver modification [irbus.sys]
WARNING: Virus alike driver modification [stream.sys]
0x09E70000 Hidden Image-->msvcm80.dll [ EPROCESS 0x83FFC5D8 ] PID: 4412, 507904 bytes
WARNING: Virus alike driver modification [tosdvd.sys]
WARNING: Virus alike driver modification [atinraxx.sys]
WARNING: Virus alike driver modification [L8042MOU.SYS]
WARNING: Virus alike driver modification [atmlane.sys]
WARNING: Virus alike driver modification [nwlnkspx.sys]
WARNING: Virus alike driver modification [ati1btxx.sys]
WARNING: Virus alike driver modification [atinbtxx.sys]
WARNING: Virus alike driver modification [vdmindvd.sys]
WARNING: Virus alike driver modification [rootmdm.sys]
WARNING: Virus alike driver modification [smbali.sys]
WARNING: Virus alike driver modification [rfcomm.sys]
WARNING: Virus alike driver modification [arp1394.sys]
WARNING: Virus alike driver modification [nic1394.sys]
WARNING: Virus alike driver modification [nwlnknb.sys]
WARNING: Virus alike driver modification [atinxsxx.sys]
WARNING: Virus alike driver modification [ati1rvxx.sys]
WARNING: Virus alike driver modification [mf.sys]
WARNING: Virus alike driver modification [hsfcxts2.sys]
WARNING: Virus alike driver modification [ati2mtag.sys]
WARNING: Virus alike driver modification [bridge.sys]
WARNING: Virus alike driver modification [atintuxx.sys]
WARNING: Virus alike driver modification [mcd.sys]
WARNING: Virus alike driver modification [sdbus.sys]
0x09020000 Hidden Image-->Xceed.Grid.dll [ EPROCESS 0x83FFC5D8 ] PID: 4412, 815104 bytes
WARNING: Virus alike driver modification [nwlnkipx.sys]
WARNING: Virus alike driver modification [mqac.sys]
WARNING: Virus alike driver modification [slnthal.sys]

#5 SweetTech

SweetTech

    Agent ST


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  • Local time:04:00 AM

Posted 21 February 2011 - 09:17 PM

Hello,

If OTL is giving you issues we will skip it and run a different tool:


Running ComboFix
Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
  • IMPORTANT - Disable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

    Note: If AVG or CA Internet Security Suite is installed, you must remove these programs before using Combofix. If for some reason these applications will not uninstall, try uninstalling with AppRemover by Opswat.
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Please make sure you include the ComboFix log in your next reply as well as describe how your computer is running now

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#6 jobstok

jobstok
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  • Local time:02:00 AM

Posted 22 February 2011 - 06:52 PM

Extras.txt

OTL Extras logfile created on: 2/21/2011 5:33:21 PM - Run 1
OTL by OldTimer - Version 3.2.20.6 Folder = C:\Documents and Settings\Tiphanie\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.00 Gb Total Physical Memory | 0.00 Gb Available Physical Memory | 20.00% Memory free
4.00 Gb Paging File | 2.00 Gb Available in Paging File | 58.00% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 148.96 Gb Total Space | 105.99 Gb Free Space | 71.15% Space Free | Partition Type: NTFS

Computer Name: TFRS | User Name: Tiphanie | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"139:TCP" = 139:TCP:*:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:*:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:*:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:*:Enabled:@xpsp2res.dll,-22002
"3389:TCP" = 3389:TCP:*:Enabled:@xpsp2res.dll,-22009
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008
"3587:TCP" = 3587:TCP:*:Enabled:Windows Peer-to-Peer Grouping
"3540:UDP" = 3540:UDP:*:Enabled:Peer Name Resolution Protocol (PNRP)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008
"139:TCP" = 139:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22002
"3389:TCP" = 3389:TCP:*:Enabled:@xpsp2res.dll,-22009
"3587:TCP" = 3587:TCP:*:Enabled:Windows Peer-to-Peer Grouping
"3540:UDP" = 3540:UDP:*:Enabled:Peer Name Resolution Protocol (PNRP)

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{071B9AFA-EBE8-4ABF-8F4A-9F92612F517E}" = Broadcom ASF Management Applications
"{075473F5-846A-448B-BCB3-104AA1760205}" = Roxio RecordNow Data
"{08CA9554-B5FE-4313-938F-D4A417B81175}" = QuickTime
"{0C826C5B-B131-423A-A229-C71B3CACCD6A}" = CDDRV_Installer
"{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}" = Roxio DLA
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{2AFFFDD7-ED85-4A90-8C52-5DA9EBDC9B8F}" = Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)
"{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Sonic Update Manager
"{3101CB58-3482-4D21-AF1A-7057FC935355}" = KhalInstallWrapper
"{3248F0A8-6813-11D6-A77B-00B0D0150060}" = J2SE Runtime Environment 5.0 Update 6
"{3248F0A8-6813-11D6-A77B-00B0D0160010}" = Java™ SE Runtime Environment 6 Update 1
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{3CCB26F5-E2A7-4C91-8340-9149D7B7C2BE}" = Virtual Earth 3D (Beta)
"{3EE33958-7381-4E7B-A4F3-6E43098E9E9C}" = URL Assistant
"{3EE9BCAE-E9A9-45E5-9B1C-83A4D357E05C}" = Logitech Registration
"{4286E640-B5FB-11DF-AC4B-005056C00008}" = Google Earth
"{45A66726-69BC-466B-A7A4-12FCBA4883D7}" = HiJackThis
"{50120000-1105-0000-0000-0000000FF1CE}" = Microsoft Office 2007 Primary Interop Assemblies
"{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}" = Microsoft SQL Server Setup Support Files (English)
"{56B4002F-671C-49F4-984C-C760FE3806B5}" = Microsoft SQL Server VSS Writer
"{5783F2D6-7028-0409-0000-0060B0CE6BBA}" = DWG TrueView 2009
"{57C7C46A-D35D-492d-A328-4F8C9B5B4B52}" = PrintScreen
"{6249C22D-E6A8-407B-BA8B-40298848ED94}" = OmniPage SE
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler
"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD 5.7
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{7ABD6243-A825-46AE-B1B4-B5AE845AA7A9}" = hp color LaserJet 2550 series
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{90120000-0010-0409-0000-0000000FF1CE}" = Microsoft Software Update for Web Folders (English) 12
"{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007
"{90120000-0015-0409-0000-0000000FF1CE}_PROHYBRIDR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_PROHYBRIDR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_PROHYBRIDR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007
"{90120000-0019-0409-0000-0000000FF1CE}_PROHYBRIDR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}_PROHYBRIDR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_PROHYBRIDR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_PROHYBRIDR_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_PROHYBRIDR_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_PROHYBRIDR_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_PROHYBRIDR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_PROHYBRIDR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007
"{90120000-0117-0409-0000-0000000FF1CE}_PROHYBRIDR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90A40409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office 2003 Web Components
"{90B5E602-1867-449D-86FD-FC9DEA4434BF}" = HP Software Update
"{91120000-0031-0000-0000-0000000FF1CE}" = Microsoft Office Professional Hybrid 2007
"{91120000-0031-0000-0000-0000000FF1CE}_PROHYBRIDR_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91120000-0031-0000-0000-0000000FF1CE}_PROHYBRIDR_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{92FD71D5-ED7E-40B2-8DF3-4B5E6F684367}" = Dell ETS Factory Installation
"{9A346205-EA92-4406-B1AB-50379DA3F057}" = Autodesk DWF Viewer 7
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A49F249F-0C91-497F-86DF-B2585E8E76B7}" = Microsoft Visual C++ 2005 Redistributable
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A939D341-5A04-4E0A-BB55-3E65B386432D}" = Microsoft Office Small Business Connectivity Components
"{AB708C9B-97C8-4AC9-899B-DBF226AC9382}" = Roxio RecordNow Audio
"{AC76BA86-1033-0000-7760-000000000003}" = Adobe Acrobat 8 Professional
"{AC76BA86-7AD7-1033-7B44-A81300000003}" = Adobe Reader 8.1.4
"{B12665F4-4E93-4AB4-B7FC-37053B524629}" = Roxio RecordNow Copy
"{B2544A03-10D0-4E5E-BA69-0362FFC20D18}" = OGA Notifier 2.0.0048.0
"{B32C4059-6E7A-41EF-AD20-56DF1872B923}" = Business Contact Manager for Outlook 2007 SP2
"{B8281D46-D846-4BB9-BC84-F1115A7BF820}" = Maxtor Manager
"{BAF78226-3200-4DB4-BE33-4D922A799840}" = Windows Presentation Foundation
"{BD68F46D-8A82-4664-8E68-F87C55BDEFD4}" = Microsoft SQL Server Native Client
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C151CE54-E7EA-4804-854B-F515368B0798}" = AMD Processor Driver
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CC016F21-3970-11DE-B878-005056806466}" = Google Earth
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{CEE2252C-4035-4B27-8EC6-0B085DD3A413}" = Dell Support 3.2.1
"{E5431FB5-B3EB-46C8-8275-F6447131C98A}" = Norton Security Scan
"{F29B21BD-CAA6-445F-8EF7-A7E2B9D8B14E}" = Logitech SetPoint
"{FB64BF25-3593-4E4E-AA85-84AEF1D1475F}" = Broadcom Management Programs
"Adobe Acrobat 8 Professional" = Adobe Acrobat 8.1.5 Professional
"Adobe Acrobat 8 Professional_815" = Adobe Acrobat 8.1.5 - CPSID_49013
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player Plugin
"Business Contact Manager" = Business Contact Manager for Outlook 2007 SP2
"CapturePerfect 1.0" = CapturePerfect 1.0
"DR2080C" = Canon DR-2080C Scanner Driver
"DWG TrueView 2009" = DWG TrueView 2009
"Google Updater" = Google Updater
"HP-LaserJet 1020 series" = LaserJet 1020 series
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"ie8" = Windows Internet Explorer 8
"InstallShield_{B8281D46-D846-4BB9-BC84-F1115A7BF820}" = Maxtor Manager
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft SQL Server 2005" = Microsoft SQL Server 2005
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"N360" = Norton 360
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"NVIDIA Drivers" = NVIDIA Drivers
"OrderReminder HP LaserJet 1020" = OrderReminder HP LaserJet 1020
"PROHYBRIDR" = 2007 Microsoft Office system
"TerPro" = Terrain Navigator Pro
"Wdf01005" = Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
"WIC" = Windows Imaging Component
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"Windows XP Service Pack" = Windows XP Service Pack 3
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0
"XpsEPSC" = XML Paper Specification Shared Components Pack 1.0

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Facebook Plug-In" = Facebook Plug-In
"Move Networks Player - IE" = Move Networks Media Player for Internet Explorer
"Yahoo! BrowserPlus" = Yahoo! BrowserPlus

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 2/10/2011 3:03:35 PM | Computer Name = TFRS | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 2/10/2011 3:05:20 PM | Computer Name = TFRS | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 2/16/2011 2:46:05 PM | Computer Name = TFRS | Source = Application Hang | ID = 1002
Description = Hanging application Acrobat.exe, version 8.1.0.137, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

Error - 2/16/2011 2:46:19 PM | Computer Name = TFRS | Source = Application Hang | ID = 1002
Description = Hanging application Acrobat.exe, version 8.1.0.137, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

Error - 2/16/2011 2:46:40 PM | Computer Name = TFRS | Source = Application Hang | ID = 1002
Description = Hanging application Acrobat.exe, version 8.1.0.137, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

Error - 2/16/2011 2:47:10 PM | Computer Name = TFRS | Source = Application Hang | ID = 1002
Description = Hanging application Acrobat.exe, version 8.1.0.137, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

Error - 2/16/2011 2:47:23 PM | Computer Name = TFRS | Source = Application Hang | ID = 1002
Description = Hanging application Acrobat.exe, version 8.1.0.137, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

Error - 2/16/2011 2:47:31 PM | Computer Name = TFRS | Source = Application Hang | ID = 1001
Description = Fault bucket 435303536.

Error - 2/21/2011 1:55:57 PM | Computer Name = TFRS | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 2/21/2011 6:52:08 PM | Computer Name = TFRS | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

[ OSession Events ]
Error - 10/3/2007 2:02:19 PM | Computer Name = TFRS | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 8, Application Name: Microsoft Office Publisher, Application Version:
12.0.6023.5000, Microsoft Office Version: 12.0.4518.1014. This session lasted 36
seconds with 0 seconds of active time. This session ended with a crash.

Error - 10/3/2007 2:03:25 PM | Computer Name = TFRS | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 8, Application Name: Microsoft Office Publisher, Application Version:
12.0.6023.5000, Microsoft Office Version: 12.0.4518.1014. This session lasted 61
seconds with 60 seconds of active time. This session ended with a crash.

Error - 10/3/2007 2:04:20 PM | Computer Name = TFRS | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 8, Application Name: Microsoft Office Publisher, Application Version:
12.0.6023.5000, Microsoft Office Version: 12.0.4518.1014. This session lasted 45
seconds with 0 seconds of active time. This session ended with a crash.

Error - 10/3/2007 2:04:52 PM | Computer Name = TFRS | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 8, Application Name: Microsoft Office Publisher, Application Version:
12.0.6023.5000, Microsoft Office Version: 12.0.4518.1014. This session lasted 15
seconds with 0 seconds of active time. This session ended with a crash.

Error - 1/3/2008 3:37:26 PM | Computer Name = TFRS | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 0, Application Name: Microsoft Office Word, Application Version:
12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 398
seconds with 360 seconds of active time. This session ended with a crash.

Error - 12/31/2008 4:30:52 PM | Computer Name = TFRS | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 1, Application Name: Microsoft Office Excel, Application Version:
12.0.6331.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 17783
seconds with 8580 seconds of active time. This session ended with a crash.

Error - 1/14/2010 11:04:37 AM | Computer Name = TFRS | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 409
seconds with 240 seconds of active time. This session ended with a crash.

Error - 12/27/2010 4:18:21 PM | Computer Name = TFRS | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 1, Application Name: Microsoft Office Excel, Application Version:
12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 73
seconds with 60 seconds of active time. This session ended with a crash.

[ System Events ]
Error - 2/21/2011 2:43:31 PM | Computer Name = TFRS | Source = DCOM | ID = 10009
Description = DCOM was unable to communicate with the computer PAT using any of
the configured protocols.

Error - 2/21/2011 2:43:38 PM | Computer Name = TFRS | Source = DCOM | ID = 10009
Description = DCOM was unable to communicate with the computer PATRICIA using any
of the configured protocols.

Error - 2/21/2011 2:43:59 PM | Computer Name = TFRS | Source = DCOM | ID = 10009
Description = DCOM was unable to communicate with the computer PAT using any of
the configured protocols.

Error - 2/21/2011 2:44:21 PM | Computer Name = TFRS | Source = DCOM | ID = 10009
Description = DCOM was unable to communicate with the computer PAT using any of
the configured protocols.

Error - 2/21/2011 2:44:42 PM | Computer Name = TFRS | Source = DCOM | ID = 10009
Description = DCOM was unable to communicate with the computer PAT using any of
the configured protocols.

Error - 2/21/2011 2:45:03 PM | Computer Name = TFRS | Source = DCOM | ID = 10009
Description = DCOM was unable to communicate with the computer RSCH using any of
the configured protocols.

Error - 2/21/2011 2:45:55 PM | Computer Name = TFRS | Source = DCOM | ID = 10009
Description = DCOM was unable to communicate with the computer PAT using any of
the configured protocols.

Error - 2/21/2011 2:46:02 PM | Computer Name = TFRS | Source = DCOM | ID = 10009
Description = DCOM was unable to communicate with the computer PATRICIA using any
of the configured protocols.

Error - 2/21/2011 2:46:23 PM | Computer Name = TFRS | Source = DCOM | ID = 10009
Description = DCOM was unable to communicate with the computer PAT using any of
the configured protocols.

Error - 2/21/2011 2:46:44 PM | Computer Name = TFRS | Source = DCOM | ID = 10009
Description = DCOM was unable to communicate with the computer PAT using any of
the configured protocols.


< End of report >

OTL.txt

OTL logfile created on: 2/21/2011 5:33:21 PM - Run 1
OTL by OldTimer - Version 3.2.20.6 Folder = C:\Documents and Settings\Tiphanie\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.00 Gb Total Physical Memory | 0.00 Gb Available Physical Memory | 20.00% Memory free
4.00 Gb Paging File | 2.00 Gb Available in Paging File | 58.00% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 148.96 Gb Total Space | 105.99 Gb Free Space | 71.15% Space Free | Partition Type: NTFS

Computer Name: TFRS | User Name: Tiphanie | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Documents and Settings\Tiphanie\Desktop\OTL.exe (OldTimer Tools)
PRC - C:\Program Files\Norton 360\Engine\4.3.0.5\ccsvchst.exe (Symantec Corporation)
PRC - C:\Program Files\Logitech\SetPoint\SetPoint.exe (Logitech, Inc.)
PRC - C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe (Logitech, Inc.)
PRC - C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.exe (Logitech, Inc.)
PRC - C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe ()
PRC - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe (Adobe Systems Inc.)
PRC - C:\WINDOWS\system32\inetsrv\inetinfo.exe (Microsoft Corporation)
PRC - C:\WINDOWS\explorer.exe (Microsoft Corporation)
PRC - C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe (Microsoft Corporation)
PRC - C:\Program Files\Maxtor\Sync\SyncServices.exe (Seagate Technology LLC)
PRC - C:\Program Files\Maxtor\OneTouch Status\MaxMenuMgr.exe (Maxtor Corporation)
PRC - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe (Macrovision Europe Ltd.)
PRC - C:\WINDOWS\stsystra.exe (SigmaTel, Inc.)
PRC - C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe (Broadcom Corporation)
PRC - C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe (Hewlett-Packard)
PRC - C:\WINDOWS\system32\DLA\DLACTRLW.EXE (Sonic Solutions)
PRC - c:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe (InstallShield Software Corporation)
PRC - C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe (InstallShield Software Corporation)
PRC - C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe (InstallShield Software Corporation)
PRC - C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe (Hewlett-Packard)
PRC - C:\Program Files\Hewlett-Packard\HP Software Update\hpwuSchd2.exe (Hewlett-Packard Company)
PRC - C:\WINDOWS\system32\HPBPRO.EXE (Hewlett-Packard Company)


========== Modules (SafeList) ==========

MOD - C:\Documents and Settings\Tiphanie\Desktop\OTL.exe (OldTimer Tools)
MOD - C:\Program Files\Norton 360\Engine\4.3.0.5\asoehook.dll (Symantec Corporation)
MOD - C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll (Microsoft Corporation)
MOD - C:\Program Files\Logitech\SetPoint\lgscroll.dll (Logitech, Inc.)
MOD - C:\Program Files\Norton 360\Engine\4.3.0.5\microsoft.vc90.crt\msvcr90.dll (Microsoft Corporation)
MOD - C:\Program Files\Norton 360\Engine\4.3.0.5\microsoft.vc90.crt\msvcp90.dll (Microsoft Corporation)
MOD - C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\msvcr80.dll (Microsoft Corporation)


========== Win32 Services (SafeList) ==========

SRV - (N360) -- C:\Program Files\Norton 360\Engine\4.3.0.5\ccSvcHst.exe (Symantec Corporation)
SRV - (LBTServ) -- C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe (Logitech, Inc.)
SRV - (W3SVC) -- C:\WINDOWS\system32\inetsrv\inetinfo.exe (Microsoft Corporation)
SRV - (SMTPSVC) Simple Mail Transfer Protocol (SMTP) -- C:\WINDOWS\system32\inetsrv\inetinfo.exe (Microsoft Corporation)
SRV - (IISADMIN) -- C:\WINDOWS\system32\inetsrv\inetinfo.exe (Microsoft Corporation)
SRV - (p2pgasvc) -- C:\WINDOWS\system32\p2pgasvc.dll (Microsoft Corporation)
SRV - (Iprip) -- C:\WINDOWS\system32\iprip.dll (Microsoft Corporation)
SRV - (BcmSqlStartupSvc) -- C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe (Microsoft Corporation)
SRV - (Maxtor Sync Service) -- C:\Program Files\Maxtor\Sync\SyncServices.exe (Seagate Technology LLC)
SRV - (FLEXnet Licensing Service) -- C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe (Macrovision Europe Ltd.)
SRV - (ASFIPmon) -- C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe (Broadcom Corporation)
SRV - (Pml Driver HPZ12) -- C:\WINDOWS\system32\HPZipm12.exe (HP)


========== Driver Services (SafeList) ==========

DRV - (NAVEX15) -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\VirusDefs\20110221.002\NAVEX15.SYS (Symantec Corporation)
DRV - (NAVENG) -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\VirusDefs\20110221.002\NAVENG.SYS (Symantec Corporation)
DRV - (BHDrvx86) -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\BASHDefs\20110114.001\BHDrvx86.sys (Symantec Corporation)
DRV - (IDSxpx86) -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\IPSDefs\20110218.003\IDSXpx86.sys (Symantec Corporation)
DRV - (SymEvent) -- C:\WINDOWS\system32\drivers\SYMEVENT.SYS (Symantec Corporation)
DRV - (eeCtrl) -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys (Symantec Corporation)
DRV - (EraserUtilRebootDrv) -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys (Symantec Corporation)
DRV - (SYMTDI) -- C:\WINDOWS\System32\Drivers\N360\0403000.005\SYMTDI.SYS (Symantec Corporation)
DRV - (SymIRON) -- C:\WINDOWS\system32\drivers\N360\0403000.005\Ironx86.SYS (Symantec Corporation)
DRV - (SymEFA) -- C:\WINDOWS\system32\drivers\N360\0403000.005\SYMEFA.SYS (Symantec Corporation)
DRV - (SRTSP) -- C:\WINDOWS\System32\Drivers\N360\0403000.005\SRTSP.SYS (Symantec Corporation)
DRV - (SRTSPX) Symantec Real Time Storage Protection (PEL) -- C:\WINDOWS\system32\drivers\N360\0403000.005\SRTSPX.SYS (Symantec Corporation)
DRV - (ccHP) -- C:\WINDOWS\system32\drivers\N360\0403000.005\ccHPx86.sys (Symantec Corporation)
DRV - (SymDS) -- C:\WINDOWS\system32\drivers\N360\0403000.005\SYMDS.SYS (Symantec Corporation)
DRV - (LUsbFilt) -- C:\WINDOWS\system32\drivers\LUsbFilt.sys (Logitech, Inc.)
DRV - (LMouFilt) -- C:\WINDOWS\system32\drivers\LMouFilt.Sys (Logitech, Inc.)
DRV - (LHidFilt) -- C:\WINDOWS\system32\drivers\LHidFilt.Sys (Logitech, Inc.)
DRV - (amdagp) -- C:\WINDOWS\system32\DRIVERS\amdagp.sys (Advanced Micro Devices, Inc.)
DRV - (sisagp) -- C:\WINDOWS\system32\DRIVERS\sisagp.sys (Silicon Integrated Systems Corporation)
DRV - (HDAudBus) -- C:\WINDOWS\system32\drivers\hdaudbus.sys (Windows ® Server 2003 DDK provider)
DRV - (MXOPSWD) -- C:\WINDOWS\system32\drivers\mxopswd.sys (Maxtor Corp.)
DRV - (nvata) -- C:\WINDOWS\system32\drivers\nvata.sys (NVIDIA Corporation)
DRV - (nv) -- C:\WINDOWS\system32\drivers\nv4_mini.sys (NVIDIA Corporation)
DRV - (STHDA) -- C:\WINDOWS\system32\drivers\sthda.sys (SigmaTel, Inc.)
DRV - (b57w2k) -- C:\WINDOWS\system32\drivers\b57xp32.sys (Broadcom Corporation)
DRV - (AmdK8) -- C:\WINDOWS\system32\drivers\AmdK8.sys (Advanced Micro Devices)
DRV - (DSproct) -- C:\Program Files\Dell Support\GTAction\triggers\DSproct.sys (GTek Technologies Ltd.)
DRV - (LHidKe) -- C:\WINDOWS\system32\drivers\LHidKE.Sys (Logitech, Inc.)
DRV - (LMouKE) -- C:\WINDOWS\system32\drivers\LMOUKE.sys (Logitech, Inc.)
DRV - (DRVMCDB) -- C:\WINDOWS\System32\Drivers\DRVMCDB.SYS (Sonic Solutions)
DRV - (DLAUDFAM) -- C:\WINDOWS\system32\DLA\DLAUDFAM.SYS (Sonic Solutions)
DRV - (DLAUDF_M) -- C:\WINDOWS\system32\DLA\DLAUDF_M.SYS (Sonic Solutions)
DRV - (DLAIFS_M) -- C:\WINDOWS\system32\DLA\DLAIFS_M.SYS (Sonic Solutions)
DRV - (DLABOIOM) -- C:\WINDOWS\system32\DLA\DLABOIOM.SYS (Sonic Solutions)
DRV - (DLAOPIOM) -- C:\WINDOWS\system32\DLA\DLAOPIOM.SYS (Sonic Solutions)
DRV - (DLAPoolM) -- C:\WINDOWS\system32\DLA\DLAPoolM.SYS (Sonic Solutions)
DRV - (DLADResN) -- C:\WINDOWS\system32\DLA\DLADResN.SYS (Sonic Solutions)
DRV - (DLACDBHM) -- C:\WINDOWS\system32\drivers\DLACDBHM.SYS (Sonic Solutions)
DRV - (DLARTL_N) -- C:\WINDOWS\system32\drivers\DLARTL_N.SYS (Sonic Solutions)
DRV - (DRVNDDM) -- C:\WINDOWS\system32\drivers\DRVNDDM.SYS (Sonic Solutions)
DRV - (dot4ufd) -- C:\WINDOWS\system32\drivers\Hppaufd0.sys (HP)
DRV - (BASFND) -- C:\Program Files\Broadcom\ASFIPMon\BASFND.sys (Broadcom Corporation)
DRV - (Sparrow) -- C:\WINDOWS\system32\DRIVERS\sparrow.sys (Adaptec, Inc.)
DRV - (sym_u3) -- C:\WINDOWS\system32\DRIVERS\sym_u3.sys (LSI Logic)
DRV - (sym_hi) -- C:\WINDOWS\system32\DRIVERS\sym_hi.sys (LSI Logic)
DRV - (symc8xx) -- C:\WINDOWS\system32\DRIVERS\symc8xx.sys (LSI Logic)
DRV - (symc810) -- C:\WINDOWS\system32\DRIVERS\symc810.sys (Symbios Logic Inc.)
DRV - (ultra) -- C:\WINDOWS\system32\DRIVERS\ultra.sys (Promise Technology, Inc.)
DRV - (ql12160) -- C:\WINDOWS\system32\DRIVERS\ql12160.sys (QLogic Corporation)
DRV - (ql1080) -- C:\WINDOWS\system32\DRIVERS\ql1080.sys (QLogic Corporation)
DRV - (ql1280) -- C:\WINDOWS\system32\DRIVERS\ql1280.sys (QLogic Corporation)
DRV - (dac2w2k) -- C:\WINDOWS\system32\DRIVERS\dac2w2k.sys (Mylex Corporation)
DRV - (mraid35x) -- C:\WINDOWS\system32\DRIVERS\mraid35x.sys (American Megatrends Inc.)
DRV - (asc) -- C:\WINDOWS\system32\DRIVERS\asc.sys (Advanced System Products, Inc.)
DRV - (asc3550) -- C:\WINDOWS\system32\DRIVERS\asc3550.sys (Advanced System Products, Inc.)
DRV - (AliIde) -- C:\WINDOWS\system32\DRIVERS\aliide.sys (Acer Laboratories Inc.)
DRV - (CmdIde) -- C:\WINDOWS\system32\DRIVERS\cmdide.sys (CMD Technology, Inc.)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Secondary Start Pages = [Binary data over 100 bytes]
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=5070502
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Start Page = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=5070502

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.myspace.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchDefaultBranded = 1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultName = Google
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultURL = http://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <local>

========== FireFox ==========

FF - prefs.js..browser.search.defaultenginename: "Google"
FF - prefs.js..browser.search.defaulturl: "http://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q="
FF - prefs.js..browser.search.selectedEngine: "Google"
FF - prefs.js..browser.startup.homepage: "www.yahoo.com"

FF - HKLM\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\IPSFFPlgn\ [2010/08/04 05:29:18 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\coFFPlgn\ [2010/08/03 09:22:48 | 000,000,000 | ---D | M]

[2007/10/08 15:48:02 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Tiphanie\Application Data\Mozilla\Firefox\Profiles\6fmc7us9.default\extensions
[2007/09/17 13:17:07 | 000,000,000 | ---D | M] (Google Toolbar for Firefox) -- C:\Documents and Settings\Tiphanie\Application Data\Mozilla\Firefox\Profiles\6fmc7us9.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}

O1 HOSTS File: ([2004/08/04 04:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (DriveLetterAccess) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\DLA\DLASHX_W.DLL (Sonic Solutions)
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\4.3.0.5\coieplg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\4.3.0.5\ipsbho.dll (Symantec Corporation)
O2 - BHO: (SSVHelper Class) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O2 - BHO: (Adobe PDF Conversion Toolbar Helper) - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll (Adobe Systems Incorporated)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll (Google Inc.)
O2 - BHO: (CBrowserHelperObject Object) - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll (Dell Inc.)
O3 - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (Adobe PDF) - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll (Adobe Systems Incorporated)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\4.3.0.5\coieplg.dll (Symantec Corporation)
O3 - HKCU\..\Toolbar\ShellBrowser: (no name) - {C4069E3A-68F1-403E-B40E-20066696354B} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (Adobe PDF) - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll (Adobe Systems Incorporated)
O3 - HKCU\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\4.3.0.5\coieplg.dll (Symantec Corporation)
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [CANON DR2080C SVC] C:\WINDOWS\System32\DR2KSVC.DLL (Canon Electronics)
O4 - HKLM..\Run: [DLA] C:\WINDOWS\system32\DLA\DLACTRLW.EXE (Sonic Solutions)
O4 - HKLM..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe (Hewlett-Packard Company)
O4 - HKLM..\Run: [ISUSPM Startup] C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe (InstallShield Software Corporation)
O4 - HKLM..\Run: [ISUSScheduler] C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe (InstallShield Software Corporation)
O4 - HKLM..\Run: [Kernel and Hardware Abstraction Layer] C:\WINDOWS\KHALMNPR.Exe (Logitech, Inc.)
O4 - HKLM..\Run: [Logitech Hardware Abstraction Layer] C:\WINDOWS\KHALMNPR.Exe (Logitech, Inc.)
O4 - HKLM..\Run: [mxomssmenu] C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe (Maxtor Corporation)
O4 - HKLM..\Run: [NvCplDaemon] C:\WINDOWS\System32\NvCpl.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [NvMediaCenter] C:\WINDOWS\System32\NvMcTray.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [OrderReminder] C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe (Hewlett-Packard)
O4 - HKLM..\Run: [SigmatelSysTrayApp] C:\WINDOWS\stsystra.exe (SigmaTel, Inc.)
O4 - HKLM..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe (Hewlett-Packard)
O4 - HKLM..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe (Hewlett-Packard)
O4 - HKCU..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe (Adobe Systems Incorporated)
O4 - HKCU..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\System32\Macromed\Flash\FlashUtil10l_ActiveX.exe (Adobe Systems, Inc.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe (Logitech, Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O8 - Extra context menu item: Append to existing PDF - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll (Adobe Systems Incorporated)
O8 - Extra context menu item: Convert link target to Adobe PDF - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll (Adobe Systems Incorporated)
O8 - Extra context menu item: Convert link target to existing PDF - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll (Adobe Systems Incorporated)
O8 - Extra context menu item: Convert selected links to Adobe PDF - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll (Adobe Systems Incorporated)
O8 - Extra context menu item: Convert selected links to existing PDF - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll (Adobe Systems Incorporated)
O8 - Extra context menu item: Convert selection to Adobe PDF - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll (Adobe Systems Incorporated)
O8 - Extra context menu item: Convert selection to existing PDF - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll (Adobe Systems Incorporated)
O8 - Extra context menu item: Convert to Adobe PDF - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll (Adobe Systems Incorporated)
O8 - Extra context menu item: Google Sidewiki... - C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll (Google Inc.)
O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll (Sun Microsystems, Inc.)
O16 - DPF: {0DB074F0-617E-4EE9-912C-2965CF2AA5A4} http://download.microsoft.com/download/7/0/7/707a44ad-52ad-49af-b7ef-e21b6b0656e4/VirtualEarth3D.cab (SentinelVE3D Class)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} http://go.microsoft.com/fwlink/?linkid=39204 (Windows Genuine Advantage Validation Tool)
O16 - DPF: {428A9DEF-F057-402B-9F2D-A5887F4544ED} http://download.microsoft.com/download/f/0/2/f02b515c-7076-4cee-bc08-fd6fea594578/VirtualEarth3D.cab (SentinelProxy Class)
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} http://lads.myspace.com/upload/MySpaceUploader1006.cab (MySpace Uploader Control)
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} http://upload.facebook.com/controls/FacebookPhotoUploader.cab (Facebook Photo Uploader Control)
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab (Facebook Photo Uploader 5 Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab (Java Plug-in 1.6.0_01)
O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} http://192.168.1.4/tsweb/msrdp.cab (Microsoft RDP Client Control (redist))
O16 - DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} http://lads.myspace.com/upload/MySpaceUploader2.cab (MySpace Uploader Control)
O16 - DPF: {AA299E98-6FB5-409F-99D3-D30D749F4864} http://manage.netresusa.com/inc/kaxRemote.dll (kasRmtHlp Class)
O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} http://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab (Java Plug-in 1.5.0_06)
O16 - DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab (Java Plug-in 1.6.0_01)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab (Java Plug-in 1.6.0_01)
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} http://l.yimg.com/jh/games/web_games/popcap/bejeweled2/popcaploader_v6.cab (PopCapLoader Object)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O16 - DPF: {EFD1E13D-1CB3-4545-B754-CA410FE7734F} http://samsclubus.pnimedia.com/upload/activex/v3_0_0_2/PhotoCenter_ActiveX_Control.cab (Photo Upload Plugin Class)
O16 - DPF: {EFFF96BF-7DA7-4646-BE34-9624B0C1475E} http://keyboarding.emcp.com/Resources/Component/cads.CAB (Zeus Learning::. Complex Application Distribution System Control (CADS))
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 209.253.113.10 209.253.113.2
O20 - AppInit_DLLs: (ctlprov10.dll) - C:\WINDOWS\System32\ctlprov10.dll ()
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\LBTWlgn: DllName - c:\program files\common files\logitech\bluetooth\LBTWlgn.dll - c:\Program Files\Common Files\Logitech\Bluetooth\LBTWLgn.dll (Logitech, Inc.)
O24 - Desktop WallPaper: C:\Documents and Settings\Tiphanie\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Tiphanie\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O28 - HKLM ShellExecuteHooks: {56F9679E-7826-4C84-81F3-532071A8BCC5} - C:\Program Files\Windows Desktop Search\MSNLNamespaceMgr.dll (Microsoft Corporation)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2004/08/11 16:15:00 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O33 - MountPoints2\{02b952e1-a215-11de-8cc5-00188b83a1d8}\Shell\AutoRun\command - "" = F:\.\MigWiz\migsetup.exe
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

NetSvcs: 6to4 - File not found
NetSvcs: Ias - File not found
NetSvcs: Iprip - C:\WINDOWS\system32\iprip.dll (Microsoft Corporation)
NetSvcs: Irmon - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: WmdmPmSp - File not found

Drivers32: msacm.iac2 - C:\WINDOWS\system32\iac25_32.ax (Intel Corporation)
Drivers32: msacm.l3acm - C:\WINDOWS\system32\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: msacm.sl_anet - C:\WINDOWS\System32\sl_anet.acm (Sipro Lab Telecom Inc.)
Drivers32: msacm.trspch - C:\WINDOWS\System32\tssoft32.acm (DSP GROUP, INC.)
Drivers32: vidc.cvid - C:\WINDOWS\System32\iccvid.dll (Radius Inc.)
Drivers32: vidc.iv31 - C:\WINDOWS\System32\ir32_32.dll ()
Drivers32: vidc.iv32 - C:\WINDOWS\System32\ir32_32.dll ()
Drivers32: vidc.iv41 - C:\WINDOWS\System32\ir41_32.ax (Intel Corporation)
Drivers32: vidc.iv50 - C:\WINDOWS\System32\ir50_32.dll (Intel Corporation)

========== Files/Folders - Created Within 30 Days ==========

[2011/02/21 17:29:14 | 000,602,624 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Tiphanie\Desktop\OTL.exe
[2011/02/10 17:21:34 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Tiphanie\Desktop\Malware Info
[2007/06/28 15:50:50 | 024,677,264 | ---- | C] (Stamps.com, Inc. ) -- C:\Program Files\stamps.exe
[2007/06/12 14:09:01 | 038,012,480 | ---- | C] (Apple Inc.) -- C:\Program Files\iTunesSetup.exe
[2007/05/10 08:20:11 | 021,822,168 | ---- | C] ( ) -- C:\Program Files\AdbeRdr80_en_US.exe
[735 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[50 C:\WINDOWS\System32\dllcache\*.tmp files -> C:\WINDOWS\System32\dllcache\*.tmp -> ]
[4 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2011/02/21 17:31:58 | 000,048,436 | ---- | M] () -- C:\Documents and Settings\Tiphanie\Desktop\RkU Report
[2011/02/21 17:29:19 | 000,602,624 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Tiphanie\Desktop\OTL.exe
[2011/02/21 17:26:25 | 000,133,632 | ---- | M] () -- C:\Documents and Settings\Tiphanie\Desktop\RKUnhookerLE.EXE
[2011/02/21 17:05:06 | 000,000,886 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
[2011/02/21 07:05:02 | 000,000,882 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
[2011/02/10 12:56:26 | 000,000,000 | ---- | M] () -- C:\Documents and Settings\Tiphanie\defogger_reenable
[2011/02/10 10:23:43 | 000,091,100 | ---- | M] () -- C:\Documents and Settings\Tiphanie\Desktop\Stroke Article.pdf
[2011/02/10 09:24:01 | 000,000,000 | ---- | M] () -- C:\WINDOWS\System32\NvApps.xml
[2011/02/10 09:22:10 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2011/02/10 09:21:05 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2011/02/10 03:34:43 | 000,406,304 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2011/02/10 03:34:40 | 2078,724,096 | -HS- | M] () -- C:\hiberfil.sys
[2011/02/10 03:16:12 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2011/02/08 12:23:10 | 000,187,353 | ---- | M] () -- C:\Documents and Settings\Tiphanie\Desktop\Figure 3_Topo map w comments
[2011/02/07 14:45:38 | 000,584,011 | ---- | M] () -- C:\Documents and Settings\Tiphanie\Desktop\map.jpg
[735 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[50 C:\WINDOWS\System32\dllcache\*.tmp files -> C:\WINDOWS\System32\dllcache\*.tmp -> ]
[4 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

========== Files Created - No Company Name ==========

[2011/02/21 17:31:57 | 000,048,436 | ---- | C] () -- C:\Documents and Settings\Tiphanie\Desktop\RkU Report
[2011/02/21 17:26:25 | 000,133,632 | ---- | C] () -- C:\Documents and Settings\Tiphanie\Desktop\RKUnhookerLE.EXE
[2011/02/10 12:56:26 | 000,000,000 | ---- | C] () -- C:\Documents and Settings\Tiphanie\defogger_reenable
[2011/02/10 10:23:43 | 000,091,100 | ---- | C] () -- C:\Documents and Settings\Tiphanie\Desktop\Stroke Article.pdf
[2011/02/08 12:23:10 | 000,187,353 | ---- | C] () -- C:\Documents and Settings\Tiphanie\Desktop\Figure 3_Topo map w comments
[2011/02/07 14:45:38 | 000,584,011 | ---- | C] () -- C:\Documents and Settings\Tiphanie\Desktop\map.jpg
[2010/12/10 11:08:03 | 000,000,000 | -HS- | C] () -- C:\WINDOWS\System32\ctlprov10.dll
[2010/08/03 09:18:32 | 000,225,504 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat
[2009/10/19 07:48:45 | 000,000,180 | ---- | C] () -- C:\Documents and Settings\Tiphanie\Application Data\setup.log
[2009/10/19 07:48:42 | 000,000,760 | ---- | C] () -- C:\Documents and Settings\Tiphanie\Application Data\setup_ldm.iss
[2009/08/03 15:07:42 | 000,403,816 | ---- | C] () -- C:\WINDOWS\System32\OGACheckControl.dll
[2009/06/29 08:25:03 | 000,000,014 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\AdobeUpdater.rbt
[2009/01/29 14:29:55 | 015,639,552 | ---- | C] () -- C:\Program Files\DwfViewerSetup.msi
[2009/01/06 16:28:27 | 000,074,752 | ---- | C] () -- C:\WINDOWS\System32\jst.dll
[2009/01/06 16:28:27 | 000,061,440 | ---- | C] () -- C:\WINDOWS\System32\PMLJNI.dll
[2009/01/06 16:26:09 | 000,001,269 | ---- | C] () -- C:\WINDOWS\hpbvnstp.ini
[2009/01/06 16:25:47 | 000,192,512 | R--- | C] () -- C:\WINDOWS\System32\HPB2550V.DLL
[2009/01/06 16:25:00 | 000,012,835 | ---- | C] () -- C:\WINDOWS\hpclj2550.ini
[2008/11/07 17:26:00 | 000,106,496 | R--- | C] () -- C:\WINDOWS\System32\VSHP1020.DLL
[2007/10/19 14:26:31 | 000,023,239 | ---- | C] () -- C:\Documents and Settings\Tiphanie\Application Data\Microsoft Access 97-2003.ADR
[2007/10/19 13:36:11 | 000,022,877 | ---- | C] () -- C:\Documents and Settings\Tiphanie\Application Data\Microsoft Excel 97-2003.ADR
[2007/10/19 13:31:26 | 000,000,028 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2007/09/12 09:45:45 | 000,021,791 | ---- | C] () -- C:\WINDOWS\System32\smtpctrs.ini
[2007/09/12 09:45:45 | 000,001,037 | ---- | C] () -- C:\WINDOWS\System32\ntfsdrct.ini
[2007/09/12 09:45:21 | 000,038,576 | ---- | C] () -- C:\WINDOWS\System32\w3ctrs.ini
[2007/09/12 09:45:21 | 000,010,225 | ---- | C] () -- C:\WINDOWS\System32\axperf.ini
[2007/09/12 09:45:20 | 000,011,435 | ---- | C] () -- C:\WINDOWS\System32\infoctrs.ini
[2007/07/17 10:01:58 | 000,000,239 | ---- | C] () -- C:\WINDOWS\pixcache.ini
[2007/07/17 10:00:49 | 000,000,525 | ---- | C] () -- C:\WINDOWS\MAXLINK.INI
[2007/07/17 09:59:13 | 000,009,615 | ---- | C] () -- C:\WINDOWS\SetScan.ini
[2007/07/03 15:54:05 | 000,030,720 | ---- | C] () -- C:\Documents and Settings\Tiphanie\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2007/05/02 05:10:29 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini
[2007/05/02 04:55:40 | 000,000,474 | ---- | C] () -- C:\WINDOWS\wininit.ini
[2007/05/02 04:31:32 | 000,581,632 | ---- | C] () -- C:\WINDOWS\System32\nvhwvid.dll
[2007/05/02 04:31:32 | 000,286,720 | ---- | C] () -- C:\WINDOWS\System32\nvnt4cpl.dll
[2007/05/02 04:31:32 | 000,196,608 | ---- | C] () -- C:\WINDOWS\System32\nvapi.dll
[2007/05/02 04:30:27 | 000,000,389 | ---- | C] () -- C:\WINDOWS\System32\OEMINFO.INI
[2007/01/03 10:24:36 | 000,020,698 | ---- | C] () -- C:\WINDOWS\System32\idxcntrs.ini
[2007/01/03 10:22:46 | 000,030,628 | ---- | C] () -- C:\WINDOWS\System32\gsrvctr.ini
[2007/01/03 10:22:14 | 000,031,698 | ---- | C] () -- C:\WINDOWS\System32\gthrctr.ini
[2005/11/10 00:38:34 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\px.ini
[2004/08/11 16:24:19 | 000,000,791 | ---- | C] () -- C:\WINDOWS\orun32.ini
[2004/08/11 16:11:31 | 000,001,793 | ---- | C] () -- C:\WINDOWS\System32\fxsperf.ini
[2004/08/11 16:07:24 | 000,004,161 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI
[2001/07/30 21:17:12 | 000,094,274 | ---- | C] () -- C:\WINDOWS\System32\HPBHEALR.DLL

========== LOP Check ==========

[2008/11/24 14:30:39 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Autodesk
[2010/11/18 11:20:08 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Maxtor
[2010/08/03 08:28:46 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\PCSettings
[2009/12/22 13:45:32 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\PopCap
[2007/07/17 10:00:50 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\SSScanAppDataDir
[2007/07/17 10:00:50 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\SSScanWizard
[2007/08/08 09:12:18 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\~0
[2007/08/08 09:12:27 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\~1
[2007/08/08 09:12:35 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\~2
[2007/08/08 09:13:37 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\~3
[2008/11/24 14:32:02 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Tiphanie\Application Data\Autodesk
[2008/04/04 08:39:23 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Tiphanie\Application Data\EMCP
[2010/03/03 09:28:33 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Tiphanie\Application Data\Facebook
[2007/05/14 11:19:09 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Tiphanie\Application Data\Leadertech
[2007/07/17 10:00:50 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Tiphanie\Application Data\ScanSoft
[2007/05/07 16:10:07 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Tiphanie\Application Data\Windows Desktop Search

========== Purity Check ==========



========== Custom Scans ==========


< HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU >

< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs >
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install\\LastSuccessTime: 2011-02-10 09:17:38

< >

< >

< >

< >

< End of report >

#7 jobstok

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Posted 22 February 2011 - 06:55 PM

Sorry for the delayed response with otl info. OTL was not giving me issues. This is my work comp and the scan took a while yesterday, so I ended up heading home before it got done. Let me know if you need anything else. Thanks.

#8 SweetTech

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Posted 22 February 2011 - 07:21 PM

jobstok,

Be sure to let me know how things are running in your next post.

OTL Fix

We need to run an OTL Fix
  • Please reopen Posted Image on your desktop.
  • Copy and Paste the following code into the Posted Image textbox.

    :Services
    :OTL
    O3 - HKCU\..\Toolbar\ShellBrowser: (no name) - {C4069E3A-68F1-403E-B40E-20066696354B} - No CLSID value found.
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
    O20 - AppInit_DLLs: (ctlprov10.dll) - C:\WINDOWS\System32\ctlprov10.dll ()
    O33 - MountPoints2\{02b952e1-a215-11de-8cc5-00188b83a1d8}\Shell\AutoRun\command - "" = F:\.\MigWiz\migsetup.exe
    [735 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
    [50 C:\WINDOWS\System32\dllcache\*.tmp files -> C:\WINDOWS\System32\dllcache\*.tmp -> ]
    [4 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
    [735 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
    [50 C:\WINDOWS\System32\dllcache\*.tmp files -> C:\WINDOWS\System32\dllcache\*.tmp -> ]
    [4 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
    
    :Reg
    
    :Files
    ipconfig /flushdns /c
    :Commands
    [purity]
    [resethosts]
    [CreateRestorePoint]
    [emptytemp]
    [EMPTYFLASH]
    
  • Push Posted Image
  • OTL may ask to reboot the machine. Please do so if asked.
  • Click Posted Image.
  • A report will open. Copy and Paste that report in your next reply.
  • If the machine reboots, the log will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.


NEXT:



Running ComboFix
Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
  • IMPORTANT - Disable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

    Note: If AVG or CA Internet Security Suite is installed, you must remove these programs before using Combofix. If for some reason these applications will not uninstall, try uninstalling with AppRemover by Opswat.
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Please make sure you include the ComboFix log in your next reply as well as describe how your computer is running now

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#9 SweetTech

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Posted 25 February 2011 - 11:50 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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