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IE / Google / Gmail Problems - Virus???


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#1 Matty Z

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Posted 10 February 2011 - 12:35 PM

Hello There... I've been here before and had a major Trojan removed. 6 Months later, I seem to be having some strange issues specifically with Google. More specifically gmail... I simply cannot get in. Once on Google, when I click gmail or even my "account" button to sign in... the whole pc slows to a crawl and then eventually displays "Internet Explorer cannot display the webpage". Also, about a month ago, my gmail account got hijacked and started firing out e-mails all over the place... google immediately caught it and locked the account... and I was able to go in and reset the account and password. Ever since this happened, however, something hasen't been right. The PC just isn't acting right or seems liek there is something going on in the background... a little like 6 months ago. I"m pretty sure something is jacked up.

I still have some "stuff" installed from when Gringo cleared me up last time... but I'm not running anything until directed to do so! Please help!

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#2 Orange Blossom

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Posted 10 February 2011 - 04:23 PM

Hello,

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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