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External HDD does not appear


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#1 Rigger100472

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Posted 10 February 2011 - 12:20 PM

Hi

I have recently had a problem with Externalk HDD's. When I plug one into any of my three USB ports, it does not auto run, nor is it displayed if I click "computer" in the start menu. If I go to "my devices" however the HDD is there, I just can't access it. Any ideas on how to see it in "computer". This occurs regardless of which HDD I connect (I have tried three which all work on other laptops) and this has only just started happening, it was fine two weeks ago.

Incidentally I also have two pen drives which both work fine, are displayed ok and autorun works.

Thanks

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#2 cryptodan

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Posted 10 February 2011 - 12:42 PM

When you go to Administrative Tools and Disk Management is your external drive shown?

#3 Rigger100472

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Posted 11 February 2011 - 09:54 AM

I cannot find disc manager in admin tools, however the HDD is listed in device manager and in "devices and printers". I can't access the HDD from there though.

#4 Allan

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Posted 11 February 2011 - 09:56 AM

Go to START - RUN and type: diskmgmt.msc (press ENTER)

#5 cryptodan

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Posted 11 February 2011 - 03:33 PM

Sorry about my directions, it is under Computer Management in Administrative Tools, and Allan's post will also get you there.

#6 Rigger100472

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Posted 12 February 2011 - 01:37 AM

found it, and can see the drive. I gave it a drive letter because it didn't have one, and now it is on my start menu list as it was before, and all the HDD's I try are there too.

Just out of interest any ideas why this happened in the first place?

Thanks for the help guys.




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