Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Infected - transfers me to www.softwarean.com

  • Please log in to reply
2 replies to this topic

#1 wolfmann


  • Members
  • 1 posts
  • Local time:08:10 AM

Posted 10 February 2011 - 10:04 AM

Good day, could anyone please help.

about 1 hour ago, an application appeared in the lower-right taskbar, a blue-ish looking logo, keeps complaining that my computer just got infected and that hackers are attacking.

It keeps opening MS explorer and going to a website called www.softwarean.com (with a lengthier string at the end). It basically insists that I "upgrade to a full protection" in order for the threat to be disabled.

The strange part is that I shut-off the wireless immediately and it kept warning me of ongoing live attacks. I managed to connect on the net to write this now by rebooting in safe mode (on windows XP professional).

I ran Norton (full scan) and nothing came up, I do have the very latest updates for definition.

Looks like an app which auto-runs.

Can someone please help.

thank you

BC AdBot (Login to Remove)


#2 Orange Blossom

Orange Blossom

    OBleepin Investigator

  • Moderator
  • 36,993 posts
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:06:10 PM

Posted 10 February 2011 - 04:27 PM


Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 PatrickSembach


  • Members
  • 1 posts
  • Local time:04:10 PM

Posted 11 February 2011 - 01:27 PM

I banged my head against this one for hours. Norton couldn't find it, Spybot couldn't find it, McAffee couldn't find it. Guess who found it? SUPERAntiSpyware found and fixed, no problem! Here's what I did...

Reboot in Safe mode.

Go to Superantispyware.com and download free version (I couldn't run from site, had to save to C: drive and then launch)

Say yes to latest updates

Do simple scan (fast)

Mine found 41 issues that Spybot and McAffee both missed

Rebooted, everything perfect!

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users