Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

ACPI.sys issues


  • Please log in to reply
11 replies to this topic

#1 tds28903

tds28903

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:06:28 PM

Posted 09 February 2011 - 03:18 PM

Hello, over the past few days, when starting my computer, it will give a blue screen while booting up, and say windows is shutting down to prevent damage. It will tell me that ACPI.sys is the cause, or ACPI_DRIVER_INTERNAL or IRQL_less_or_equal. Usually after 3-5 tries of start comp normally, it will boot up and work just fine, but just today it has taken me over 2 hrs of trying. I've looked all over online and cant find anything helpful on restoring my ACPI.sys file. Any ideas on how i can solve this?

BC AdBot (Login to Remove)

 


#2 Allan

Allan

  • BC Advisor
  • 8,602 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:07:28 PM

Posted 09 February 2011 - 03:20 PM

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

#3 tds28903

tds28903
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:06:28 PM

Posted 09 February 2011 - 03:31 PM

==================================================
Dump File : Mini020911-03.dmp
Crash Time : 2/9/2011 3:05:01 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xd082d32b
Parameter 2 : 0x00000000
Parameter 3 : 0x827025b0
Parameter 4 : 0x00000002
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+98379
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18327 (vistasp2_gdr.101014-0432)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini020911-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 131,088
==================================================

==================================================
Dump File : Mini020911-02.dmp
Crash Time : 2/9/2011 1:59:00 PM
Bug Check String : ACPI_DRIVER_INTERNAL
Bug Check Code : 0x000000a3
Parameter 1 : 0x00000002
Parameter 2 : 0x00090181
Parameter 3 : 0x85379588
Parameter 4 : 0x84f45660
Caused By Driver : acpi.sys
Caused By Address : acpi.sys+5977
File Description : ACPI Driver for NT
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini020911-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 131,576
==================================================

==================================================
Dump File : Mini020911-01.dmp
Crash Time : 2/9/2011 1:03:51 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000076
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x806b68e2
Caused By Driver : acpi.sys
Caused By Address : acpi.sys+218e2
File Description : ACPI Driver for NT
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini020911-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 133,624
==================================================

==================================================
Dump File : Mini020711-01.dmp
Crash Time : 2/7/2011 5:23:07 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xfffffff4
Parameter 2 : 0x00000001
Parameter 3 : 0x806c1c42
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+9838d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18327 (vistasp2_gdr.101014-0432)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini020711-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 133,624
==================================================

==================================================
Dump File : Mini020611-01.dmp
Crash Time : 2/6/2011 11:13:55 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xfffffff4
Parameter 2 : 0x00000001
Parameter 3 : 0x806c8c42
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+9838d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18327 (vistasp2_gdr.101014-0432)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini020611-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 133,624
==================================================

==================================================
Dump File : Mini020511-01.dmp
Crash Time : 2/5/2011 11:44:25 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000fe8
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x806b0926
Caused By Driver : acpi.sys
Caused By Address : acpi.sys+21926
File Description : ACPI Driver for NT
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini020511-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 133,624
==================================================

==================================================
Dump File : Mini020411-06.dmp
Crash Time : 2/4/2011 7:12:32 PM
Bug Check String : ACPI_DRIVER_INTERNAL
Bug Check Code : 0x000000a3
Parameter 1 : 0x00000002
Parameter 2 : 0x00090181
Parameter 3 : 0x84f85910
Parameter 4 : 0x85ce04b8
Caused By Driver : acpi.sys
Caused By Address : acpi.sys+5977
File Description : ACPI Driver for NT
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini020411-06.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 131,576
==================================================

==================================================
Dump File : Mini020411-05.dmp
Crash Time : 2/4/2011 7:09:38 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0xffffffe0
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x80692c0c
Caused By Driver : acpi.sys
Caused By Address : acpi.sys+2c0c
File Description : ACPI Driver for NT
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini020411-05.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 133,624
==================================================

==================================================
Dump File : Mini020411-04.dmp
Crash Time : 2/4/2011 6:32:53 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000fe8
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x806b5926
Caused By Driver : acpi.sys
Caused By Address : acpi.sys+21926
File Description : ACPI Driver for NT
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini020411-04.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 133,624
==================================================

==================================================
Dump File : Mini020411-03.dmp
Crash Time : 2/4/2011 6:19:17 PM
Bug Check String : ACPI_BIOS_ERROR
Bug Check Code : 0x000000a5
Parameter 1 : 0x00000003
Parameter 2 : 0x00000000
Parameter 3 : 0xc00002b6
Parameter 4 : 0x00000000
Caused By Driver : acpi.sys
Caused By Address : acpi.sys+29b02
File Description : ACPI Driver for NT
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini020411-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 133,624
==================================================

==================================================
Dump File : Mini020411-02.dmp
Crash Time : 2/4/2011 5:16:13 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0xffffffe0
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x80695c0c
Caused By Driver : acpi.sys
Caused By Address : acpi.sys+2c0c
File Description : ACPI Driver for NT
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini020411-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 133,624
==================================================

==================================================
Dump File : Mini020411-01.dmp
Crash Time : 2/4/2011 5:09:02 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xfffffff4
Parameter 2 : 0x00000001
Parameter 3 : 0x806c4c42
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+9838d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18327 (vistasp2_gdr.101014-0432)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini020411-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 133,136
==================================================

==================================================
Dump File : Mini020211-01.dmp
Crash Time : 2/2/2011 5:37:17 PM
Bug Check String : PROCESS_HAS_LOCKED_PAGES
Bug Check Code : 0x00000076
Parameter 1 : 0x00000000
Parameter 2 : 0x86ed9d90
Parameter 3 : 0x00000005
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb8d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18327 (vistasp2_gdr.101014-0432)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini020211-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 139,256
==================================================

==================================================
Dump File : Mini081410-01.dmp
Crash Time : 8/14/2010 4:27:21 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x824dd053
Parameter 3 : 0x8b55ba04
Parameter 4 : 0x8b55b700
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+a9053
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18327 (vistasp2_gdr.101014-0432)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini081410-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 139,256
==================================================

==================================================
Dump File : Mini081310-01.dmp
Crash Time : 8/13/2010 7:04:08 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x88926149
Parameter 3 : 0x8cbe3a10
Parameter 4 : 0x00000000
Caused By Driver : CLASSPNP.SYS
Caused By Address : CLASSPNP.SYS+58b9
File Description : SCSI Class System Dll
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini081310-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 135,672
==================================================

==================================================
Dump File : Mini081110-02.dmp
Crash Time : 8/11/2010 8:52:43 PM
Bug Check String : INVALID_KERNEL_HANDLE
Bug Check Code : 0x00000093
Parameter 1 : 0x000002f8
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb8d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18327 (vistasp2_gdr.101014-0432)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini081110-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 139,256
==================================================

==================================================
Dump File : Mini081110-01.dmp
Crash Time : 8/11/2010 8:46:07 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x824d9ef9
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4dfd9
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18327 (vistasp2_gdr.101014-0432)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini081110-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 139,256
==================================================

==================================================
Dump File : Mini080710-01.dmp
Crash Time : 8/7/2010 2:54:18 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x824f0ef9
Caused By Driver : hal.dll
Caused By Address : hal.dll+40ed
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini080710-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 139,256
==================================================

==================================================
Dump File : Mini080210-01.dmp
Crash Time : 8/2/2010 5:17:47 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x804a168c
Parameter 3 : 0xd0316bb8
Parameter 4 : 0xd03168b4
Caused By Driver : CLFS.SYS
Caused By Address : CLFS.SYS+368c
File Description : Common Log File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini080210-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 139,256
==================================================

==================================================
Dump File : Mini080110-01.dmp
Crash Time : 8/1/2010 1:13:32 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x824ccef9
Caused By Driver : hal.dll
Caused By Address : hal.dll+770c
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini080110-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 139,256
==================================================

==================================================
Dump File : Mini071810-01.dmp
Crash Time : 7/18/2010 4:18:35 PM
Bug Check String : INVALID_KERNEL_HANDLE
Bug Check Code : 0x00000093
Parameter 1 : 0x0000032c
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb8d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18327 (vistasp2_gdr.101014-0432)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini071810-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 139,256
==================================================

==================================================
Dump File : Mini071710-01.dmp
Crash Time : 7/17/2010 3:17:17 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x824f9ef9
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4dfd9
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18327 (vistasp2_gdr.101014-0432)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini071710-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 139,256
==================================================

==================================================
Dump File : Mini071410-04.dmp
Crash Time : 7/14/2010 5:55:02 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x87c89d80
Parameter 3 : 0x8c826c80
Parameter 4 : 0x00000000
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini071410-04.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 139,256
==================================================

==================================================
Dump File : Mini071410-03.dmp
Crash Time : 7/14/2010 3:42:20 PM
Bug Check String : INVALID_KERNEL_HANDLE
Bug Check Code : 0x00000093
Parameter 1 : 0x000001c0
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb8d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18327 (vistasp2_gdr.101014-0432)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini071410-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 135,184
==================================================

==================================================
Dump File : Mini071410-01.dmp
Crash Time : 7/14/2010 2:18:26 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8049e68c
Parameter 3 : 0x8b54bbb8
Parameter 4 : 0x8b54b8b4
Caused By Driver : CLFS.SYS
Caused By Address : CLFS.SYS+368c
File Description : Common Log File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini071410-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 139,256
==================================================

==================================================
Dump File : Mini071310-01.dmp
Crash Time : 7/13/2010 10:42:32 PM
Bug Check String : INVALID_KERNEL_HANDLE
Bug Check Code : 0x00000093
Parameter 1 : 0x00000318
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb8d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18327 (vistasp2_gdr.101014-0432)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini071310-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 139,256
==================================================

==================================================
Dump File : Mini070910-01.dmp
Crash Time : 7/9/2010 5:17:54 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x85db3149
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4dfd9
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18327 (vistasp2_gdr.101014-0432)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini070910-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 131,576
==================================================

==================================================
Dump File : Mini062810-01.dmp
Crash Time : 6/28/2010 10:03:29 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0xcd63cb51
Parameter 2 : 0x0000001b
Parameter 3 : 0x00000001
Parameter 4 : 0x824b988c
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4dfd9
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18327 (vistasp2_gdr.101014-0432)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini062810-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 139,256
==================================================

#4 tds28903

tds28903
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:06:28 PM

Posted 09 February 2011 - 03:32 PM

Thanks for the quick reply, i've been using this site off and on for about a year now, this would be my first post. combofix from this site was a god send :D

#5 Allan

Allan

  • BC Advisor
  • 8,602 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:07:28 PM

Posted 09 February 2011 - 03:35 PM

Have you made any recent hardware changes?

Here are two suggestions:'

1) Check for a bios update
2) Replace the battery on the mobo

If the problem continues post back and we'll go from there

#6 tds28903

tds28903
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:06:28 PM

Posted 09 February 2011 - 03:38 PM

No recent hardware changes that i'm aware of. Just normal PC usage. How would i go about a bios update check? I'm not the dumbest when it comes to pc's but im still unfamiliar with stuff such as bios and the drivers i'm having issues with. What do you mean by battery on the mobo?

#7 Allan

Allan

  • BC Advisor
  • 8,602 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:07:28 PM

Posted 09 February 2011 - 03:45 PM

Battery: http://www.computerhope.com/issues/ch000239.htm

Go to the website of your computer manufacturer and check for a bios update. If you can't find it there, look on the website of your motherboard manufacturer. If you find one, be sure to follow all instructions for updating the bios to the letter. Updating the bios was once considered a risky operation, but modern day systems have safeguards built in that older systems did not. And while it's a quick process, the one thing you want to prevent is power loss during the operation.

#8 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,710 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:04:28 PM

Posted 09 February 2011 - 03:47 PM

Judging from the above errors, it mat be also a RAM issue, or some infection.

A. If you have more than one RAM module installed, try starting/running computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-....iso.zip file.
3. Inside, you'll find memtest86+-....iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-....iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run.

The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#9 tds28903

tds28903
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:06:28 PM

Posted 09 February 2011 - 05:36 PM

Looks like my bios is current, the latest version was 12/5/2008 which came with my laptop. I'm currently unable to leave to go purchase the batter, and have no buranable disks to do what he said to check my RAM. Hopefully, RAM isn't my issue, but it most likely is, i do remember getting a critical RAM error message at bottom of screen at one point, I attributed it to a virus I was removing at the time.

#10 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,710 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:04:28 PM

Posted 09 February 2011 - 05:50 PM

For now, you can....

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#11 tds28903

tds28903
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:06:28 PM

Posted 09 February 2011 - 07:04 PM

thanks, you guys are great. I'll do just that.

#12 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,710 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:04:28 PM

Posted 09 February 2011 - 07:05 PM

You're very welcome Posted Image

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users