Finally, TDSSkiller followed by combofix seemed to get me back to a fimiliar background and programs that will launch.
Now what. This is our Grandmas computer, who had it for a few days before it was so loaded down with muy mal stuff that she sent it to us via the mail.
I am running Malwarebytes and Avast. Both new installs and free versions. But, upon doing a google search, the first link I choose (a legitimate address) and off it redirects us to somewhere else.
I need a solution. I don't mind paying for an upgraded solution, I just don't want to pay until I know it will keep an old grandma from being redirected all over the internet.
What are the options, suggestions, limitations?
I can use Logmein to help her over the internet but virus/malware stuff needs to be in place before I can send her computer back.
EDIT: Moved to Am I Infected ~ Hamluis.
Edited by hamluis, 09 February 2011 - 03:42 PM.
Moved from AV, Firewall to Am I Infected.