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Problem with malware

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Posted 09 February 2011 - 10:48 AM

Hello, all. This is my first use of this forum. I am fairly computer illiterate and a little frustrated by my constant computer issues. I made a mistake of clicking on Smart Internet Explorer 2011. I have been following a you tube tutorial on how to fix this issue and I am at a step where I need to download rkill, but am unable to download it due to a message that says "windows cannot access the specified device,path or file. you may not have the appropriate permissions to access the item." This message will not go away from my screen and I am fairly certain it is because this other program spyhunter keeps popping up windows regarding what I should allow or block and I think I blocked a valid attempt. Can anyone help?

Edited by hamluis, 09 February 2011 - 11:01 AM.
Moved to Am I Infected from Win 7.

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#2 boopme


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Posted 10 February 2011 - 01:14 PM

Hello you may need to Take Ownership of the Rkill folder.
Take Ownership in Windows 7
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