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task bar and icons disappear repeatedly on startup


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9 replies to this topic

#1 Piyush.Gupta

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Posted 09 February 2011 - 08:23 AM

Hello friends!!
I have got a problem with my laptop please help me out.
The problem is that when i start my computer the task bar and all the icons disappear and appear repeatedly and when i opened the task manager i didn't saw any new process which may be doing that but i noticed that explorer.exe was closing and opening repeatedly .

Edited by boopme, 11 February 2011 - 08:06 PM.


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#2 boopme

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Posted 11 February 2011 - 11:52 AM

Hello, is this XP or another system.. Can you run SFC and this malware scan.

SFC
Please run SFC (System File Checker)
Please run System File Checker sfc /scannow... For more information on this tool see How To Use Sfc.exe To Repair System Files

NOTE for Vista/WIN 7 users..The command needs to be run from an Elevated Command Prompt.Click Start, type cmd into the Start/Search box,
right-click cmd.exe in the list above and select 'Run as Administrator'


You will need your operating system CD handy.

Open Windows Task Manager....by pressing CTRL+SHIFT+ESC

Then click File.. then New Task(Run)

In the box that opens type sfc /scannow ......There is a space between c and /

Click OK
Let it run and insert the CD when asked.


Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware
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#3 Piyush.Gupta

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Posted 11 February 2011 - 12:52 PM

i have xp sp3
but i cannot use sfc because i installed xp with a bootable usb

#4 boopme

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Posted 11 February 2011 - 01:48 PM

See if you can run this directly or from a isb drive.

Click on the link below:
http://www.kellys-korner-xp.com/xp_tweaks.htm
Scroll down to #195 and on the Right side side.
Click on "Restore Desktop Icons and Taskbar".
Run the application and reboot.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Piyush.Gupta

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Posted 11 February 2011 - 03:51 PM

See if you can run this directly or from a isb drive.

Click on the link below:
http://www.kellys-korner-xp.com/xp_tweaks.htm
Scroll down to #195 and on the Right side side.
Click on "Restore Desktop Icons and Taskbar".
Run the application and reboot.


i did as you said but it was of no use

#6 Piyush.Gupta

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Posted 16 February 2011 - 09:15 AM

plese reply on this post

#7 boopme

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Posted 16 February 2011 - 10:22 AM

We will need a deeper look to find this cause. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 cogs10

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Posted 16 February 2011 - 01:50 PM

from searching google

#9 Piyush.Gupta

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Posted 17 February 2011 - 11:01 AM

We will need a deeper look to find this cause. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.



Thanks for reply
as you said i ran dds.scr but it hanged but gmer ran fine yet i have opened a post in Trojan, Spyware, and Malware Removal Logs

#10 boopme

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Posted 17 February 2011 - 11:41 AM

OK good. I added a note to your log topic so they'll understand there's no DDS log.

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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