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Browser hijack redirecting links


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9 replies to this topic

#1 Greg99

Greg99

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Posted 09 February 2011 - 12:58 AM

I cannot use search engine links in either Internet Explorer or Chrome. It just redirects me to some bogus random site. Many links on other websites will not work either, although this site seems to be working fine.

Any help you could provide would be greatly appreciated.

Thanks

per instructions, here is my DDS.txt



DDS (Ver_10-12-12.02) - NTFSx86
Run by homeuser at 22:55:30.06 on Tue 02/08/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3536.2567 [GMT -6:00]

AV: Symantec Endpoint Protection *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Symantec Endpoint Protection *Enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
c:\windows\driver cache\i386\e6400\audio\stacsv.exe
svchost.exe
C:\Program Files\MIP\AgentSrv.EXE
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
c:\Program Files\Documentum\Shared\DcComponentInstaller.exe
C:\Program Files\iPass\iPassConnect\iPassPeriodicUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\System Integrators\License Client\lictssvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\ICWM\Printer\RDIConverterService.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\WINDOWS\system32\CCM\CcmExec.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtwTracePktWpp.exe
C:\Program Files\iPass\iPassConnect\iPassPeriodicUpdateApp.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft Office Communicator\communicator.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\WINDOWS\system32\AESTFltr.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\OA001Mon.exe
C:\Program Files\Sprint\Sprint SmartView\RDVCHG.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\MIP\CBSysTray.exe
C:\Documents and Settings\homeuser\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\homeuser\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\homeuser\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\homeuser\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\homeuser\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\homeuser\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Documents and Settings\homeuser\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://bvinet/
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
uRun: [ISUSScheduler] "c:\progra~1\common~1\instal~1\update~1\issch.exe" -start
uRun: [Google Update] "c:\documents and settings\homeuser\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [Communicator] "c:\program files\microsoft office communicator\communicator.exe" /fromrunkey
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [AESTFltr] %SystemRoot%\system32\AESTFltr.exe /NoDlg
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [OA001Mon] c:\windows\OA001Mon.exe
mRun: [<NO NAME>]
mRun: [Sprint SmartView] "c:\program files\sprint\sprint smartview\SprintSV.exe" -a
mRun: [RDVCHG] "c:\program files\sprint\sprint smartview\RDVCHG.exe"
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [RoxioDragToDisc] "c:\program files\roxio\drag-to-disc\DrgToDsc.exe"
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [AT&T Communication Manager] "c:\program files\at&t\communication manager\ATTCM.exe" -a
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\miptas~1.lnk - c:\program files\mip\CBSysTray.exe
uPolicies-explorer: NoRecentDocsNetHood = 01000000
uPolicies-explorer: NoSMConfigurePrograms = 1 (0x1)
uPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1)
uPolicies-explorer: NoActiveDesktop = 1 (0x1)
uPolicies-explorer: DisallowCpl = 1 (0x1)
uPolicies-explorer: NoWelcomeScreen = 1 (0x1)
uPolicies-explorer: NoAutoUpdate = 0 (0x0)
uPolicies-system: SetVisualStyle = %windir%\resources\Themes\Luna\Luna.msstyles
uPolicies-system: NoDispScrSavPage = 1 (0x1)
mPolicies-explorer: NoMSAppLogo5ChannelNotify = 1 (0x1)
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {c95fe080-8f5d-11d2-a20b-00aa003c157a}
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
LSP: bmnet.dll
Trusted Zone: bv.com\webmail
Trusted Zone: bvinettravel.com\www
Trusted Zone: getthere.net
Trusted Zone: raindance.com\bv
DPF: {001EE746-A1F9-460E-80AD-269E088D6A01} - hxxp://site.ebrary.com/support/plugins/ebraryRdr.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6886.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1263871406578
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1263871402250
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: lictslib
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
mASetup: {ADD24B49-9844-4E37-B968-4900F350AC31} - c:\windows\system32\EDS_SSL.exe /set

============= SERVICES / DRIVERS ===============

R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2010-1-25 108392]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2010-1-25 108392]
R2 lictssvc;WWW License Broker;c:\program files\system integrators\license client\lictssvc.exe [2008-10-11 119576]
R2 RDIConverterPrintHelper;RDI Document Conversion Helper;c:\program files\common files\icwm\printer\RDIConverterService.exe [2008-10-1 64888]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2010-4-22 1831024]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [2010-11-18 108160]
R3 cvusbdrv;Broadcom USH CV;c:\windows\system32\drivers\cvusbdrv.sys [2010-11-18 32808]
R3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\drivers\e1y5132.sys [2010-11-18 244368]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-11-18 102448]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2010-11-18 110080]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20110208.021\NAVENG.SYS [2011-2-8 86008]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20110208.021\NAVEX15.SYS [2011-2-8 1360760]
R3 OA001Afx;Provides a software interface to control audio effects of OA001 camera.;c:\windows\system32\drivers\OA001Afx.sys [2010-11-18 148056]
R3 OA001Ufd;Creative Camera OA001 Upper Filter Driver;c:\windows\system32\drivers\OA001Ufd.sys [2010-11-18 133632]
R3 OA001Vid;Creative Camera OA001 Function Driver;c:\windows\system32\drivers\OA001Vid.sys [2010-11-18 280096]
S3 ATTRcAppSvc;AT&T RcAppSvc;c:\program files\at&t\communication manager\RcAppSvc.exe [2010-9-2 121416]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2009-7-14 23888]
S3 OracleOraHome81ClientCache;OracleOraHome81ClientCache;c:\oracle\ora81\bin\ONRSD.EXE [2000-10-19 411244]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2007-11-14 394952]

=============== File Associations ===============

.scr=MicroStation Resource

=============== Created Last 30 ================

2011-02-09 01:24:17 -------- d-----w- c:\docume~1\homeuser\locals~1\applic~1\Temp
2011-02-09 01:04:11 -------- d-sh--w- c:\documents and settings\homeuser\IECompatCache
2011-01-26 04:11:43 46928 ----a-r- c:\windows\system32\SET37E.tmp
2011-01-26 03:58:22 -------- d-----w- c:\program files\common files\Macrovision Shared
2011-01-26 03:58:04 46928 ----a-r- c:\windows\system32\AdobePDF.dll
2011-01-26 03:58:04 22872 ----a-r- c:\windows\system32\AdobePDFUI.dll
2011-01-13 21:26:33 -------- d-----w- c:\docume~1\homeuser\locals~1\applic~1\Help
2011-01-10 11:50:02 -------- d-----w- c:\docume~1\homeuser\locals~1\applic~1\Google

==================== Find3M ====================

2010-11-18 18:12:44 81920 ----a-w- c:\windows\system32\isign32.dll
2010-11-18 17:00:09 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2010-01-16 00:25:18 916480 --sha-w- c:\windows\softwaredistribution\Setup.exe
2008-07-16 21:57:44 46080 --sha-w- c:\windows\system32\COERunOnce.dll
2009-03-16 18:46:32 33280 --sha-w- c:\windows\system32\EDS_SSL.exe
2010-01-13 19:01:41 179200 --sha-w- c:\windows\system32\ImgRunOnce.exe
2010-01-13 19:05:16 129024 --sha-w- c:\windows\system32\UserRunOnce.exe

============= FINISH: 22:57:41.96 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Gender:Male
  • Location:Puerto rico
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Posted 11 February 2011 - 02:12 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Do not Attach logs unless I ask you to.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.



Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Greg99

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Posted 12 February 2011 - 08:37 AM

Thank you for your reply. A couple of things I should note:
1) I was using a hotel's wireless router when getting the browser re-directs. Since I left that hotel the browser is no longer being redirected.
2) I would be very appreciative if we could still run through the diagnostics just in case.
3) This is a work laptop and while I have most "Admin" privileges, I cannot disable Symantec Endpoint Protection.
4) Thank you to the people helping out on this site. It has a wealth of knowledge.

Here is the report from RKUnHooker.exe:

RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #2
==============================================
>Drivers
==============================================
0xB7A7F000 C:\WINDOWS\system32\DRIVERS\igxpmp32.sys 6025216 bytes (Intel Corporation, Intel Graphics Miniport Driver)
0xB767D000 C:\WINDOWS\system32\DRIVERS\NETw5x32.sys 3637248 bytes (Intel Corporation, Intel® Wireless WiFi Link Driver)
0xBF25B000 C:\WINDOWS\System32\igxpdx32.DLL 3174400 bytes (Intel Corporation, DirectDraw® Driver for Intel® Graphics Technology)
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2150400 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2150400 bytes
0x804D7000 RAW 2150400 bytes
0x804D7000 WMIxWDM 2150400 bytes
0xBF04F000 C:\WINDOWS\System32\igxpdv32.DLL 2146304 bytes (Intel Corporation, Component GHAL Driver)
0xBF800000 Win32k 1855488 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1855488 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0x9BC10000 C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20110211.033\NAVEX15.SYS 1355776 bytes (Symantec Corporation, AV Engine)
0xA0728000 C:\WINDOWS\system32\drivers\sthda.sys 1323008 bytes (IDT, Inc., IDT PC Audio)
0xA05A1000 C:\WINDOWS\system32\DRIVERS\HSF_DPV.sys 987136 bytes (Conexant Systems, Inc., HSF_DP driver)
0xB0D55000 C:\WINDOWS\system32\DRIVERS\btkrnl.sys 905216 bytes (Broadcom Corporation., Bluetooth Bus Enumerator)
0x9FF4D000 C:\WINDOWS\System32\Drivers\dump_iaStor.sys 851968 bytes
0xB9E35000 iaStor.sys 851968 bytes (Intel Corporation, Intel Matrix Storage Manager driver - ia32)
0xA04EE000 C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys 733184 bytes (Conexant Systems, Inc., HSF_CNXT driver)
0x9FB68000 C:\WINDOWS\system32\Drivers\CVPNDRVA.sys 589824 bytes (Cisco Systems, Inc., Cisco Systems VPN Client IPSec Driver)
0xB9D49000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xB75C1000 C:\WINDOWS\system32\DRIVERS\Wdf01000.sys 503808 bytes (Microsoft Corporation, WDF Dynamic)
0xA00FE000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xA0199000 C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys 434176 bytes (Symantec Corporation, SPBBC Driver)
0xA00A0000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver)
0xB0BE6000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xA0273000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0x9FA21000 C:\WINDOWS\system32\DRIVERS\srv.sys 356352 bytes (Microsoft Corporation, Server driver)
0xA0483000 C:\WINDOWS\System32\Drivers\SRTSP.SYS 307200 bytes (Symantec Corporation, Symantec AutoProtect)
0xBFFA0000 C:\WINDOWS\System32\ATMFD.DLL 290816 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xA003E000 C:\WINDOWS\system32\DRIVERS\OA001Vid.sys 282624 bytes (Creative Technology Ltd., Video Capture Device Driver)
0x9F3C8000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xB7A41000 C:\WINDOWS\system32\DRIVERS\e1y5132.sys 253952 bytes (Intel Corporation, Intel® Gigabit Network Connection NDIS 5.1 deserialized driver)
0xB0BAB000 C:\WINDOWS\system32\DRIVERS\NWADIenum.sys 241664 bytes (Novatel Wireless Inc, NWADI Interface Bus Enumerator)
0xA0692000 C:\WINDOWS\system32\DRIVERS\HSFHWAZL.sys 212992 bytes (Conexant Systems, Inc., HSF_HWAZL WDM driver)
0xB0C8E000 C:\WINDOWS\system32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xB9F79000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xB763C000 C:\WINDOWS\system32\DRIVERS\Apfiltr.sys 184320 bytes (Alps Electric Co., Ltd., Alps Touch Pad Driver)
0x9FC70000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xB9D1C000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xBF024000 C:\WINDOWS\System32\igxpgd32.dll 176128 bytes (Intel Corporation, Intel Graphics 2D Driver)
0xA016E000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xB79F5000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0xA024B000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0x9BD5B000 C:\WINDOWS\system32\drivers\WpsHelper.sys 163840 bytes (Symantec Corporation, Symantec Intrusion Detection - WpsHelper)
0xB9F05000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
0xA0203000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xA0313000 C:\WINDOWS\system32\Drivers\SYMEVENT.SYS 151552 bytes (Symantec Corporation, Symantec Event Library)
0xA0704000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xB7A1D000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xB8359000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xA06C6000 C:\WINDOWS\system32\Drivers\OA001Afx.sys 143360 bytes (Creative Technology Ltd., Advanced Audio FX Driver)
0x9F215000 C:\WINDOWS\System32\Drivers\RDPWD.SYS 143360 bytes (Microsoft Corporation, RDP Terminal Stack Driver (US/Canada Only, Not for Export))
0xA0229000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0xB0C44000 C:\WINDOWS\system32\DRIVERS\teefer2.sys 139264 bytes (Symantec Corporation, Symantec CMC Firewall Teefer2)
0xA001D000 C:\WINDOWS\system32\DRIVERS\OA001Ufd.sys 135168 bytes (Creative Technology Ltd., Video Class Upper Filter Driver)
0x806E4000 ACPI_HAL 134400 bytes
0x806E4000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xB9E15000 fltMgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xA04CE000 C:\WINDOWS\system32\drivers\IntcHdmi.sys 131072 bytes (Intel® Corporation, Intel® High Definition Audio HDMI)
0xB0D36000 C:\WINDOWS\system32\DRIVERS\dne2000.sys 126976 bytes (Deterministic Networks, Inc., Deterministic Network Enhancer)
0xB9F2B000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xB9F4A000 pcmcia.sys 122880 bytes (Microsoft Corporation, PCMCIA Bus Driver)
0xA0083000 C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 118784 bytes (Symantec Corporation, Symantec Eraser Utility Driver)
0xA06E9000 C:\WINDOWS\system32\drivers\AESTAud.sys 110592 bytes (Andrea Electronics Corporation, Andrea Audio Driver)
0xB9D02000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0x9FF35000 C:\WINDOWS\System32\DLA\DLAIFS_M.SYS 98304 bytes (Roxio, Drive Letter Access Component)
0x9FF08000 C:\WINDOWS\System32\DLA\DLAUDF_M.SYS 94208 bytes (Roxio, Drive Letter Access Component)
0xB9DD6000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xB0D1F000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0x9FF1F000 C:\WINDOWS\System32\DLA\DLAUDFAM.SYS 90112 bytes (Roxio, Drive Letter Access Component)
0xB9DED000 DRVMCDB.SYS 90112 bytes (Sonic Solutions, Device Driver)
0x9FD63000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0x9BBFC000 C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20110211.033\NAVENG.SYS 81920 bytes (Symantec Corporation, AV Engine)
0xB7669000 C:\WINDOWS\system32\DRIVERS\sdbus.sys 81920 bytes (Microsoft Corporation, SecureDigital Bus Driver)
0xB8345000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xA02CC000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xBF012000 C:\WINDOWS\System32\igxprd32.dll 73728 bytes (Intel Corporation, Intel Graphics 2D Rotation Driver)
0xB9E03000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xB9F68000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xB0D0E000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xB8B28000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xBA318000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xBA268000 C:\WINDOWS\system32\DRIVERS\nic1394.sys 65536 bytes (Microsoft Corporation, IEEE1394 Ndis Miniport and Call Manager)
0xBA108000 ohci1394.sys 65536 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver)
0xBA298000 C:\WINDOWS\system32\DRIVERS\arp1394.sys 61440 bytes (Microsoft Corporation, IP/1394 Arp Client)
0xB1478000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xB8B38000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xB8AA8000 C:\WINDOWS\system32\DRIVERS\rimmptsk.sys 61440 bytes (REDC, RICOH SD Driver)
0xBA148000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xB1488000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xBA118000 C:\WINDOWS\system32\DRIVERS\1394BUS.SYS 57344 bytes (Microsoft Corporation, 1394 Bus Device Driver)
0xBA1F8000 C:\WINDOWS\system32\drivers\wpsdrvnt.sys 57344 bytes (Symantec Corporation, Symantec CMC Firewall WPS)
0xBA0E8000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xB840C000 C:\WINDOWS\system32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xB1EC6000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xBA0C8000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xB83FC000 C:\WINDOWS\system32\DRIVERS\WDFLDR.SYS 53248 bytes (Microsoft Corporation, WDFLDR)
0xB1EA6000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xB8B08000 C:\WINDOWS\system32\DRIVERS\usbccid.sys 49152 bytes (Microsoft Corporation, USB CCID Driver)
0xB8B18000 C:\WINDOWS\System32\Drivers\cvusbdrv.sys 45056 bytes (Broadcom Corporation, Broadcom Credential Vault USB Driver)
0xB0F62000 C:\WINDOWS\System32\Drivers\DRVNDDM.SYS 45056 bytes (Roxio, Device Driver Manager)
0xB839C000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xBA308000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xBA0B8000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xB1EB6000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0x9C03B000 C:\WINDOWS\System32\Drivers\btwusb.sys 40960 bytes (Broadcom Corporation., Driver for Bluetooth USB Devices)
0xBA0A8000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xB14E8000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xB6185000 C:\WINDOWS\System32\Drivers\SRTSPX.SYS 40960 bytes (Symantec Corporation, Symantec AutoProtect)
0xB1508000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xBA0D8000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xB14D8000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xB6165000 C:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xB1E96000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xBA208000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0x9C8F3000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xBA0F8000 PxHelp20.sys 36864 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xB8AB8000 C:\WINDOWS\System32\drivers\swmsflt.sys 36864 bytes (-, Sierra Wireless Filter Driver)
0xBA278000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xB12CE000 C:\WINDOWS\system32\DRIVERS\btport.sys 32768 bytes (Broadcom Corporation., Bluetooth BTPORT Driver for Windows 2000)
0xB19BF000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xB12C6000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xB5230000 C:\WINDOWS\system32\DRIVERS\usbccgp.sys 32768 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0xBA460000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xB0D06000 C:\WINDOWS\System32\DLA\DLABMFSM.SYS 28672 bytes (Roxio, Drive Letter Access Component)
0xB0CFE000 C:\WINDOWS\System32\DLA\DLABOIOM.SYS 28672 bytes (Roxio, Drive Letter Access Component)
0xB246C000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xB12DE000 C:\WINDOWS\system32\DRIVERS\RimSerial.sys 28672 bytes (Research in Motion Ltd, RIM Virtual Serial Driver)
0xB2474000 C:\WINDOWS\System32\Drivers\DLARTL_M.SYS 24576 bytes (Roxio, Shared Driver Component)
0xBA3D0000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xBA3C8000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xB5210000 C:\WINDOWS\System32\Drivers\TDTCP.SYS 24576 bytes (Microsoft Corporation, TCP Transport Driver)
0xBA458000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xB2464000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xB0FAC000 C:\WINDOWS\System32\DLA\DLAOPIOM.SYS 20480 bytes (Roxio, Drive Letter Access Component)
0xBA468000 C:\WINDOWS\system32\DRIVERS\iPassP.sys 20480 bytes (Meetinghouse Data Communications, IEEE 802.1X Protocol Driver)
0xB245C000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xBA328000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xB19AF000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xB19A7000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xB12BE000 C:\WINDOWS\system32\drivers\tcpipBM.sys 20480 bytes (Bytemobile, Inc., Bytemobile Kernel Network Provider)
0xB19B7000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xBA408000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xBA4C0000 C:\WINDOWS\system32\DRIVERS\BATTC.SYS 16384 bytes (Microsoft Corporation, Battery Class Driver)
0xB9CDA000 C:\WINDOWS\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0xB971C000 C:\WINDOWS\system32\DRIVERS\kbdhid.sys 16384 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0x9FC14000 C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys 16384 bytes (Conexant, Diagnostic Interface x86 Driver)
0xB1B77000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xB2BC2000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0x9D629000 C:\WINDOWS\system32\CCM\prepdrv.sys 16384 bytes (Microsoft Corporation, SMS Software Metering Process Event Driver)
0xB9724000 C:\WINDOWS\system32\DRIVERS\SMCLIB.SYS 16384 bytes (Microsoft Corporation, Smard Card Driver Library)
0xBA4C4000 ACPIEC.sys 12288 bytes (Microsoft Corporation, ACPI Embedded Controller Driver)
0xBA4B8000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xBA4BC000 compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0xB5109000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xB9C81000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xB9CC2000 C:\WINDOWS\System32\Drivers\i2omgmt.SYS 12288 bytes (Microsoft Corporation, I2O Utility Filter)
0xB9718000 C:\WINDOWS\system32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xB2277000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xB12FC000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xB9CD6000 C:\WINDOWS\system32\DRIVERS\wmiacpi.sys 12288 bytes (Microsoft Corporation, Windows Management Interface for ACPI)
0xB12F0000 C:\WINDOWS\System32\drivers\ws2ifsl.sys 12288 bytes (Microsoft Corporation, Winsock2 IFS Layer)
0xBA62A000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xBA5AE000 BMLoad.sys 8192 bytes (Bytemobile, Inc., Bytemobile Kernel Driver Loader)
0xBA5FE000 C:\WINDOWS\System32\Drivers\DLACDBHM.SYS 8192 bytes (Roxio, Shared Driver Component)
0xBA638000 C:\WINDOWS\System32\DLA\DLAPoolM.SYS 8192 bytes (Roxio, Drive Letter Access Component)
0xBA5AC000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
0xBA5D2000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xBA5A8000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xBA5D4000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xBA5D6000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xBA626000 C:\WINDOWS\System32\Drivers\RootMdm.sys 8192 bytes (Microsoft Corporation, Legacy Non-Pnp Modem Device Driver)
0xBA628000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xBA632000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xBA5AA000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xB1A51000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xB0E32000 C:\WINDOWS\System32\DLA\DLADResM.SYS 4096 bytes (Roxio, Drive Letter Access Component)
0xB16EC000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xBA6E1000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xBA670000 C:\WINDOWS\system32\DRIVERS\OPRGHDLR.SYS 4096 bytes (Microsoft Corporation, ACPI Operation Registration Driver)
0xBA7CC000 C:\WINDOWS\system32\DRIVERS\smsmdm.sys 4096 bytes (Microsoft Corporation, RDP Miniport)
==============================================
>Stealth
==============================================

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
  • Location:Puerto rico
  • Local time:08:22 PM

Posted 12 February 2011 - 10:26 AM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 Greg99

Greg99
  • Topic Starter

  • Members
  • 4 posts
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  • Local time:06:22 PM

Posted 12 February 2011 - 10:49 PM

I ran Combofix but did get some warnings because I cannot disable Symantec Endpoint Protection. The results can be found below. As I noted previously:

1) I was using a hotel's wireless router when getting the browser re-directs. Since I left that hotel the browser is no longer being redirected.
2) I would be very appreciative if we could still run through the diagnostics just in case.
3) This is a work laptop and while I have most "Admin" privileges, I cannot disable Symantec Endpoint Protection.
4) Thank you to the people helping out on this site. It has a wealth of knowledge.

Combofix log:
ComboFix 11-02-12.01 - homeuser 02/12/2011 21:26:35.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3536.2764 [GMT -6:00]
Running from: c:\documents and settings\homeuser\Desktop\ComboFix.exe
AV: Symantec Endpoint Protection *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Symantec Endpoint Protection *Enabled* {BE898FE3-CD0B-4014-85A9-03DB9923DDB6}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
c:\windows\system32\spool\prtprocs\w32x86\BlProces.dll

----- BITS: Possible infected sites -----

hxxp://KACI-PWVSCD-01.NA.MYCORP.NET:80
hxxp://KACI-PWVSCP-01.NA.MYCORP.NET:80
.
((((((((((((((((((((((((( Files Created from 2011-01-13 to 2011-02-13 )))))))))))))))))))))))))))))))
.

2011-02-09 01:41 . 2011-02-09 01:50 -------- d-----w- c:\program files\Windows Live Safety Center
2011-02-09 01:24 . 2011-02-12 13:29 -------- d-----w- c:\documents and settings\homeuser\Local Settings\Application Data\Temp
2011-02-09 01:04 . 2011-02-09 01:04 -------- d-sh--w- c:\documents and settings\homeuser\IECompatCache
2011-01-26 13:57 . 2011-01-26 13:57 -------- d-----w- c:\documents and settings\All Users\Application Data\FLEXnet
2011-01-26 03:58 . 2011-01-26 03:58 -------- d-----w- c:\program files\Common Files\Macrovision Shared
2011-01-26 03:58 . 2009-08-20 05:50 22872 ----a-r- c:\windows\system32\AdobePDFUI.dll
2011-01-26 03:58 . 2009-08-20 05:50 46928 ----a-r- c:\windows\system32\AdobePDF.dll
2011-01-26 03:56 . 2011-01-26 13:57 -------- d-----w- c:\program files\Common Files\Adobe
2011-01-14 23:01 . 2011-01-14 23:01 -------- d-sh--w- c:\documents and settings\Default User\IETldCache

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-11-18 18:12 . 2008-07-17 16:52 81920 ----a-w- c:\windows\system32\isign32.dll
2010-11-18 17:00 . 2008-07-17 17:35 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2010-11-18 17:00 . 2008-07-17 17:35 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2010-11-18 15:44 . 2010-11-18 15:44 21419 ----a-w- c:\windows\system32\drivers\iPassP.sys
2010-01-16 00:25 916480 --sha-w- c:\windows\SoftwareDistribution\Setup.exe
2008-07-16 21:57 46080 --sha-w- c:\windows\system32\COERunOnce.dll
2009-03-16 18:46 33280 --sha-w- c:\windows\system32\EDS_SSL.exe
2010-01-13 19:01 179200 --sha-w- c:\windows\system32\ImgRunOnce.exe
2010-01-13 19:05 129024 --sha-w- c:\windows\system32\UserRunOnce.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSScheduler"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe" [2006-09-11 86960]
"Google Update"="c:\documents and settings\homeuser\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2011-02-09 136176]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2010-01-25 115560]
"Communicator"="c:\program files\Microsoft Office Communicator\communicator.exe" [2010-11-12 5145952]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2008-07-01 196608]
"AESTFltr"="c:\windows\system32\AESTFltr.exe" [2008-06-30 466944]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-08-10 143360]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-08-10 170520]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-08-10 141848]
"OA001Mon"="c:\windows\OA001Mon.exe" [2009-02-25 24576]
"Sprint SmartView"="c:\program files\Sprint\Sprint SmartView\SprintSV.exe" [2010-08-04 75072]
"RDVCHG"="c:\program files\Sprint\Sprint SmartView\RDVCHG.exe" [2010-08-04 316736]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2008-02-26 128296]
"RoxioDragToDisc"="c:\program files\Roxio\Drag-to-Disc\DrgToDsc.exe" [2006-08-17 1116920]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2006-09-11 86960]
"AT&T Communication Manager"="c:\program files\AT&T\Communication Manager\ATTCM.exe" [2010-09-02 883272]
"Adobe Acrobat Speed Launcher"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" [2009-12-22 38840]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" [2009-12-22 640440]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-12-11 948672]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
MIP TaskBar Icon.LNK - c:\program files\MIP\CBSysTray.exe [2008-9-15 110592]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoMSAppLogo5ChannelNotify"= 1 (0x1)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoRecentDocsNetHood"= 01000000
"NoSMConfigurePrograms"= 1 (0x1)
"DisallowCpl"= 1 (0x1)
"NoWelcomeScreen"= 1 (0x1)
"NoAutoUpdate"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\policies\microsoft\windows\windowsupdate\au]
"NoAutoUpdate"= 1 (0x1)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\Smc.exe"=
"c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\SNAC.EXE"=
"c:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe"=
"c:\\Program Files\\Microsoft Office Communicator\\communicator.exe"=

R2 lictssvc;WWW License Broker;c:\program files\System Integrators\License Client\lictssvc.exe [10/11/2008 10:29 PM 119576]
R2 RDIConverterPrintHelper;RDI Document Conversion Helper;c:\program files\Common Files\ICWM\Printer\RDIConverterService.exe [10/1/2008 3:51 PM 64888]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [11/18/2010 11:34 AM 108160]
R3 cvusbdrv;Broadcom USH CV;c:\windows\system32\drivers\cvusbdrv.sys [11/18/2010 11:34 AM 32808]
R3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\drivers\e1y5132.sys [11/18/2010 11:34 AM 244368]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [11/18/2010 10:56 AM 102448]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [11/18/2010 11:34 AM 110080]
R3 OA001Afx;Provides a software interface to control audio effects of OA001 camera.;c:\windows\system32\drivers\OA001Afx.sys [11/18/2010 11:34 AM 148056]
R3 OA001Ufd;Creative Camera OA001 Upper Filter Driver;c:\windows\system32\drivers\OA001Ufd.sys [11/18/2010 11:34 AM 133632]
R3 OA001Vid;Creative Camera OA001 Function Driver;c:\windows\system32\drivers\OA001Vid.sys [11/18/2010 11:34 AM 280096]
S3 ATTRcAppSvc;AT&T RcAppSvc;c:\program files\AT&T\Communication Manager\RcAppSvc.exe [9/2/2010 6:01 PM 121416]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [7/14/2009 12:51 PM 23888]
S3 OracleOraHome81ClientCache;OracleOraHome81ClientCache;c:\oracle\ora81\bin\ONRSD.EXE [10/19/2000 10:55 AM 411244]

--- Other Services/Drivers In Memory ---

*Deregistered* - BMLoad

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{ADD24B49-9844-4E37-B968-4900F350AC31}]
2009-03-16 18:46 33280 --sha-w- c:\windows\system32\EDS_SSL.exe
.
Contents of the 'Scheduled Tasks' folder

2011-02-09 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-682003330-1770027372-725345543-8406Core.job
- c:\documents and settings\homeuser\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2011-02-09 01:23]

2011-02-12 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-682003330-1770027372-725345543-8406UA.job
- c:\documents and settings\homeuser\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2011-02-09 01:23]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://mycorpinet/
IE: Append Link Target to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {{c95fe080-8f5d-11d2-a20b-00aa003c157a}
LSP: bmnet.dll
Trusted Zone: my.com\webmail
Trusted Zone: mycorpinettravel.com\www
Trusted Zone: getthere.net
Trusted Zone: raindance.com\mycorp
.
.
------- File Associations -------
.
.scr=MicroStation Resource
.
- - - - ORPHANS REMOVED - - - -

Toolbar-Locked - (no file)
HKLM-Run-SysTrayApp - %ProgramFiles%\IDT\WDM\sttray.exe
SafeBoot-Symantec Antvirus
AddRemove-OPM Client Software - c:\mycorpopm\Uninst.isu
AddRemove-OPM Toolkit - c:\mycorpopm\Uninst.isu



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-02-12 21:32
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'lsass.exe'(1916)
c:\windows\system32\bmnet.dll

- - - - - - - > 'explorer.exe'(312)
c:\windows\system32\WININET.dll
c:\windows\system32\AcSignIcon.dll
c:\program files\Common Files\Autodesk Shared\AcSignCore16.dll
c:\windows\system32\msi.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCR80.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\btncopy.dll
c:\program files\Roxio\Drag-to-Disc\Shellex.dll
c:\windows\system32\DLAAPI_W.DLL
c:\windows\system32\CDRTC.DLL
c:\program files\Roxio\Drag-to-Disc\ShellRes.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Symantec\Symantec Endpoint Protection\SNAC.EXE
c:\program files\Symantec\Symantec Endpoint Protection\Smc.exe
c:\program files\Common Files\Symantec Shared\ccSvcHst.exe
c:\windows\driver cache\i386\e6400\audio\stacsv.exe
c:\windows\System32\SCardSvr.exe
c:\program files\MIP\AgentSrv.EXE
c:\program files\Cisco Systems\VPN Client\cvpnd.exe
c:\program files\Documentum\Shared\DcComponentInstaller.exe
c:\program files\iPass\iPassConnect\iPassPeriodicUpdateService.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
c:\windows\system32\CCM\CcmExec.exe
c:\program files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
c:\program files\WIDCOMM\Bluetooth Software\BtwTracePktWpp.exe
c:\program files\iPass\iPassConnect\iPassPeriodicUpdateApp.exe
c:\windows\system32\msiexec.exe
c:\windows\system32\sessmgr.exe
c:\program files\Symantec\Symantec Endpoint Protection\SmcGui.exe
c:\program files\IDT\WDM\sttray.exe
c:\program files\DellTPad\ApMsgFwd.exe
c:\program files\DellTPad\HidFind.exe
c:\program files\DellTPad\Apntex.exe
c:\windows\system32\igfxsrvc.exe
.
**************************************************************************
.
Completion time: 2011-02-12 21:35:36 - machine was rebooted
ComboFix-quarantined-files.txt 2011-02-13 03:35

Pre-Run: 168,125,128,704 bytes free
Post-Run: 168,328,040,448 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - D9DDE9C80EEAC5F6B7795F7451B7D40F

#6 gringo_pr

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Posted 12 February 2011 - 11:07 PM

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Java™ 6 Update 6

and click on remove

UAdobe Acrobat

I see that you are using Adobe Acrobat which if fine for editing pdf files but because today’s viruses are using vulnerabilities in older versions of Adobe and because it is easier to update I suggest that you use the free Adobe reader or Foxit reader to view all PDF files

you don't need to uninstall Acrobat, but do use one of these free readers

You can download it from here Adobe free reader
uncheck any of the extra stuff that they offer

If you don't like Adobe Reader (53.5 MB), you can download Foxit PDF Reader(7 MB) It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing Foxit PDF Reader, be careful not to install anything to do with AskBar.

Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 gringo_pr

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    Bleepin Gringo


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Posted 16 February 2011 - 12:34 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#8 Greg99

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Posted 17 February 2011 - 09:29 PM

I am not able to install malware bites. Since the computer appears to be working correctly, I think I will leave it as it is.

Thanks so much for the help!

#9 gringo_pr

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Posted 17 February 2011 - 09:44 PM

The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 gringo_pr

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Posted 20 February 2011 - 01:47 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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