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new xp install-now can't access internet


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12 replies to this topic

#1 eddie van gogh

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Posted 08 February 2011 - 11:15 PM

had power outage. before failure all was working fine. could not boot anymore-did win xp repair w/ cd. now have no audio and cannot access internet. comcast confirmed internet service ok. repaired network connection. am using router and 2nd pc has no problem. went straight from modem to bad pc and still no connect. checked pc services and all seems ok. please help
thanks

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#2 strolln

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Posted 08 February 2011 - 11:20 PM

Did you install the drivers for your sound card and network card? Check mfr's website for those drivers.
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#3 noknojon

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Posted 08 February 2011 - 11:24 PM

Hi eddie and welcome -
Can you check the 'bad computer' - Control panel > Network Connections and see if there is any listing -
You may have cooked the network chip in there - You should have your LAN or other item listed -
Compare the 2 units at the same place in Control Panel -

Thank you -

#4 eddie van gogh

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Posted 08 February 2011 - 11:59 PM

i have a LAN connection on both pc's showing a connection i am following up on first suggestion of installing drivers on soundcard/network card if i can identify them
thanks

#5 noknojon

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Posted 09 February 2011 - 12:07 AM

Also open Internet Explorer click on Tools > Internet options > Connections > Lan settings - Make sure the only box ticked is the Top one -
Uncheck any other box (eg. Use Proxy settings) - Click OK , click OK and see if this changes anything -
In Control Panel click on System > Hardware > Device Manager and see if there are any Yellow or Red ! marks beside any items -

Thank You -

Edited by noknojon, 09 February 2011 - 12:08 AM.


#6 eddie van gogh

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Posted 09 February 2011 - 12:40 AM

thanks for the response. the internet explorer tools checked out ok as is
device manager is also clean
when i now try a network connection repair it cannot be completed because the ARP cache cannot be cleared
reaching for hair to pull out

#7 hamluis

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Posted 09 February 2011 - 08:18 AM

FWIW: After any hard shutdown, I find it helps to run the chkdsk /r command on the system partition...files are pretty fragile and become damaged often during hard shutdowns.

Since you assert that your connection/router is working properly...I would try the following, http://www.windowsreference.com/windows-2000/how-to-clear-arp-cache-in-windows-vistaxp20032000/ .

Louis

#8 eddie van gogh

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Posted 09 February 2011 - 10:56 AM

thank you for responding louis
i ran chkdsk in read only mode and did the "netsh interface ip delete arpcache" command still can't clear the ARP cache any other suggestions?

#9 hamluis

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Posted 09 February 2011 - 11:13 AM

No offense...but running chkdsk in read-only mode is a total waste of time since it doesn't repair anything.

Why not try running chkdsk /r as suggested...then try the ARP fix?

Louis

#10 eddie van gogh

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Posted 09 February 2011 - 12:10 PM

sorry didn't leave a space when i typed it
ran chkdsk /r and volume is clean
ran command to delete arpcache black screen flashed on/off saw an ok
waited several minutes tried to repair and got same ARP fault
thanks
dan

#11 Eyesee

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Posted 09 February 2011 - 02:21 PM

Whats the make/model of the system?
In the beginning there was the command line.

#12 eddie van gogh

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Posted 09 February 2011 - 03:27 PM

it is a pent 4 2gig mutt m925 series socket478 w/ Via chipset running win xp home w/ 1gig ram
if you need more info let me know hope it helps
thanks

#13 cogs10

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Posted 09 February 2011 - 08:00 PM

.

Edited by cogs10, 09 February 2011 - 08:02 PM.





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