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windows 2000 word closes when you right click


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#1 1andtwins

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Posted 06 February 2011 - 08:32 PM

I have been working for the past 3 weeks on a problem with a malware bleeping computer volunteer. No viruses were found. I have uninstalled and reinstalled windows 2000.
The problems have not been fixed.

1. When I open a new (or saved)windows 2000 document, and I try to highlight and right click (to cut) it displays a message "windows has experienced a problem and will need to unexpectantly shut down". It shuts down and I lose all information.

2. When I receive an email (Windows Live Mail) and it has a link to a website. When I click on it, it will open a new internet explorer page but won't connect to it.

Edited by hamluis, 07 February 2011 - 08:31 AM.
Moved from XP forum to Windows NT forum.


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#2 noknojon

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Posted 21 February 2011 - 03:45 AM

Hi 1andtwins -
Have you performed a checkdisk scan yet - Follow that with a sfc /scannow check -
Type chkdsk /r into Run Box and close all open programs reboot and this should do a full scan/repair -

A sfc /scannow is similar - Just type scf /scannow in Run Box, insert your Windows CD and click OK -
Don't forget to leave a gap before the /
Try this and see if there is any change -

Thank You

#3 chromebuster

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Posted 22 February 2011 - 01:12 AM

Not that I know much about Windows 2000, but that sounds more like a Windows issue rather than a malware issue anyway. But those checks should take care of it. You said it's your office files, right? Sometimes disc hiccups can cause that kind of behavior.

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#4 hamluis

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Posted 01 March 2011 - 12:29 PM

I took a look at your malware post...the O/S is XP, I made the error in moving it to Win 2K, apologies.

During the time I used Office 2K, I found that any problem with any of the programs...could usually be resolved by either uninstalling/reinstalling the MS application...or updating same.

Louis

Moving from Windows NT to Business Applications.

Edited by hamluis, 01 March 2011 - 12:30 PM.





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