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GMER crashes system!


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4 replies to this topic

#1 meanhacker

meanhacker

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  • Local time:01:38 AM

Posted 06 February 2011 - 06:29 PM

Ok, yesterday, on Feb 05 2011 (PST) I opened a suspicious looking file. It was on my cousin's harddrive which he brought from Belarus. My antivirus programs didn't detect it. Now I think i'm infected. The reason why I think that is that GMER woudn't start. It just crashes the computer without giving a BSOD... Also, I want to add that MBAM detected 'Worm.Palevo' editing registry and ESET detected a file named 'gsyzq.exe' in 'C:\Documents and Settings\Owner'. gsyzq.exe is a hidden executable with a folder icon. Here are logs from DDS:



DDS (Ver_10-12-12.02) - NTFSx86  
Run by Owner at 17:12:12.07 on Sun 02/06/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_23
Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.2046.1406 [GMT -8:00]

AV: ESET Smart Security 4.2 *Enabled/Updated* {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}
FW: ESET Personal firewall *Enabled* 

============== Running Processes ===============

C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Sandboxie\SbieSvc.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ESET\ESET Smart Security\ekrn.exe
C:\WINDOWS\system32\FsUsbExService.Exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\TuneUp Utilities 2011\TuneUpUtilitiesService32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\TuneUp Utilities 2011\TuneUpUtilitiesApp32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ESET\ESET Smart Security\egui.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Sandboxie\SbieCtrl.exe
C:\Documents and Settings\Owner\Application Data\Dropbox\bin\Dropbox.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Owner\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Bar = hxxp://www.google.com/ie?hl={SUB_RFC1766}
mSearchAssistant = hxxp://www.google.com/ie?hl={SUB_RFC1766}
mCustomizeSearch = hxxp://www.google.com/preferences?hl={SUB_RFC1766}
mWinlogon: UIHost=c:\windows\system32\logonui.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SandboxieControl] "c:\program files\sandboxie\SbieCtrl.exe"
uRun: [Google Update] "c:\documents and settings\owner\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [egui] "c:\program files\eset\eset smart security\egui.exe" /hide /waitservice
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [MaxtorOneTouch] c:\program files\maxtor\onetouch\utils\Onetouch.exe
mRun: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
mRun: [SunKistEM] c:\program files\digital media reader\shwiconem.exe
mRun: [ShowWnd] ShowWnd.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
dRunOnce: [WUAppSetup] c:\program files\common files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\dropbox.lnk - c:\documents and settings\owner\application data\dropbox\bin\Dropbox.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683}
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_21-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
TCP: {8D068D5D-EA38-49C4-B05F-D97B38192214} = 192.168.1.1
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxsrvc.dll
Notify: LMIinit - LMIinit.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
IFEO: taskmgr.exe - "c:\program files\processexplorer\PROCEXP.EXE"

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\jhfnzago.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - plugin: c:\documents and settings\owner\application data\mozilla\firefox\profiles\jhfnzago.default\extensions\logmeinclient@logmein.com\plugins\npRACtrl.dll
FF - plugin: c:\documents and settings\owner\application data\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\documents and settings\owner\application data\mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: c:\documents and settings\owner\local settings\application data\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.17\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPDFusionWebFirefox.dll
FF - plugin: c:\program files\mozilla firefox\plugins\nptidfusionplugin.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\program files\virtual earth 3d\npVE3D.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Adblock Plus: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} - %profile%\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
FF - Ext: Firebug: firebug@software.joehewitt.com - %profile%\extensions\firebug@software.joehewitt.com
FF - Ext: Sxipper: sxipper@sxip.com - %profile%\extensions\sxipper@sxip.com
FF - Ext: LogMeIn, Inc. Remote Access Plugin: LogMeInClient@logmein.com - %profile%\extensions\LogMeInClient@logmein.com
FF - Ext: Lilium: {67606F08-B5B6-11DA-8221-61D57407C2F7} - %profile%\extensions\{67606F08-B5B6-11DA-8221-61D57407C2F7}
FF - Ext: PriceBlink: info@priceblink.com - %profile%\extensions\info@priceblink.com
FF - Ext: Download Statusbar: {D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389} - %profile%\extensions\{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}
FF - Ext: TinEye Reverse Image Search: tineye@ideeinc.com - %profile%\extensions\tineye@ideeinc.com

---- FIREFOX POLICIES ----
FF - user.js: network.http.max-persistent-connections-per-server - 4
FF - user.js: nglayout.initialpaint.delay - 600
FF - user.js: content.notify.interval - 600000
FF - user.js: content.max.tokenizing.time - 1800000
FF - user.js: content.switch.threshold - 600000
FF - user.js: network.http.max-connections-per-server - 8

============= SERVICES / DRIVERS ===============

R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [2010-4-28 114984]
R1 SASDIFSV;SASDIFSV;c:\docume~1\owner\locals~1\temp\sas_selfextract\SASDIFSV.SYS [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\docume~1\owner\locals~1\temp\sas_selfextract\SASKUTIL.SYS [2010-5-10 67656]
R2 ekrn;ESET Service;c:\program files\eset\eset smart security\ekrn.exe [2010-6-24 810144]
R2 FsUsbExService;FsUsbExService;c:\windows\system32\FsUsbExService.Exe [2010-8-15 238952]
R2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\logmein\x86\LMIGuardianSvc.exe [2010-9-30 374152]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2008-8-11 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2010-1-30 47640]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2010-8-20 363344]
R2 TuneUp.UtilitiesSvc;TuneUp Utilities Service;c:\program files\tuneup utilities 2011\TuneUpUtilitiesService32.exe [2010-12-14 1517376]
R3 FsUsbExDisk;FsUsbExDisk;c:\windows\system32\FsUsbExDisk.Sys [2010-8-15 36608]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2010-8-20 20952]
R3 radpms;Driver for RADPMS Device;c:\windows\system32\drivers\radpms.sys [2008-8-11 13408]
R3 SbieDrv;SbieDrv;c:\program files\sandboxie\SbieDrv.sys [2010-10-17 124648]
R3 TuneUpUtilitiesDrv;TuneUpUtilitiesDrv;c:\program files\tuneup utilities 2011\TuneUpUtilitiesDriver32.sys [2010-10-7 10064]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-9-18 133104]
S3 ASPI;Advanced SCSI Programming Interface Driver;c:\windows\system32\drivers\ASPI32.SYS [2010-8-24 16512]
S3 Camdrv30;Philips ToUcam XS;c:\windows\system32\drivers\camdrv30.sys [2009-12-6 171264]
S3 cpudrv;cpudrv;c:\program files\systemrequirementslab\cpudrv.sys [2009-12-18 11336]
S3 DBKDRVR54;DBKDRVR54;\??\c:\program files\cheat engine\dbk32.sys --> c:\program files\cheat engine\dbk32.sys [?]
S3 DCamUSBIntel;USB Video Camera for Intel Proshare technology;c:\windows\system32\drivers\usbintel.sys [2009-9-10 15872]
S3 Dot4Usb HPH09;Dot4Usb HPH09;c:\windows\system32\drivers\hphius09.sys [2010-10-17 18864]
S3 EagleXNt;EagleXNt;\??\c:\windows\system32\drivers\eaglexnt.sys --> c:\windows\system32\drivers\EagleXNt.sys [?]
S3 EverestDriver;Lavalys EVEREST Kernel Driver;c:\program files\lavalys\everest ultimate edition\kerneld.wnt [2010-8-12 27760]
S3 ICDUSB3;ICDUSB3;c:\windows\system32\drivers\ICDUSB3.sys [2010-2-3 11264]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2009-10-20 50704]
S3 sscebus;SAMSUNG USB Composite Device V2 driver (WDM);c:\windows\system32\drivers\sscebus.sys [2010-12-23 98560]
S3 sscemdfl;SAMSUNG Mobile Modem V2 Filter;c:\windows\system32\drivers\sscemdfl.sys [2010-12-23 14848]
S3 sscemdm;SAMSUNG Mobile Modem V2 Drivers;c:\windows\system32\drivers\sscemdm.sys [2010-12-23 123648]
S3 usbsnoop;USB Snoopy Filter Driver Service;c:\windows\system32\drivers\USBSnoop.sys [2010-11-6 23972]
S3 usbsnpys;USB Snoopy Driver Exposer Service;c:\windows\system32\drivers\USBSnpys.sys [2010-11-6 92544]
S3 VBoxNetAdp;VirtualBox Host-Only Ethernet Adapter;c:\windows\system32\drivers\VBoxNetAdp.sys [2010-3-25 99728]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]

=============== Created Last 30 ================

2011-02-07 00:17:04	--------	d-----w-	c:\docume~1\owner\applic~1\SUPERAntiSpyware.com
2011-02-07 00:17:04	--------	d-----w-	c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2011-02-03 00:05:51	--------	d-----w-	c:\docume~1\owner\applic~1\Scooter Software
2011-02-03 00:05:45	--------	d-----w-	c:\program files\Beyond Compare 3
2011-02-01 23:42:52	--------	d-----w-	c:\docume~1\owner\locals~1\applic~1\TechSmith
2011-02-01 23:41:05	--------	d-----w-	c:\windows\system32\QuickTime
2011-02-01 23:40:47	--------	d-----w-	c:\program files\common files\TechSmith Shared
2011-02-01 23:35:13	--------	d-----w-	c:\docume~1\alluse~1\applic~1\Texas Instruments
2011-02-01 23:35:11	--------	d-----w-	c:\docume~1\owner\applic~1\Texas Instruments
2011-02-01 23:33:10	21456	----a-w-	c:\windows\system32\drivers\SilvrLnk.sys
2011-02-01 23:32:53	--------	d-----w-	c:\program files\TI Education
2011-02-01 23:32:53	--------	d-----w-	c:\program files\common files\TI Shared
2011-01-28 08:28:52	22016	----a-w-	c:\windows\system32\Mswinsck.oca
2011-01-25 01:45:18	135168	----a-w-	c:\windows\system32\MSCOMCT2.oca
2011-01-21 07:47:50	--------	d-----w-	c:\program files\Magic Bullet Mojo Vegas
2011-01-21 07:44:53	90112	----a-w-	c:\windows\unvise32.exe
2011-01-21 07:44:29	--------	d-----w-	c:\program files\Magic Bullet Looks Vegas
2011-01-21 07:44:29	--------	d-----w-	c:\program files\LooksBuilder
2011-01-21 07:40:28	--------	d-----w-	c:\program files\FreeRapid-0.85u1
2011-01-17 07:19:36	570128	----a-w-	c:\windows\system32\Dao350.dll
2011-01-13 02:56:37	29504	----a-w-	c:\windows\system32\uxtuneup.dll
2011-01-11 00:40:39	--------	d-----w-	c:\program files\Cheat Engine 6
2011-01-08 22:58:37	2048	----a-w-	c:\windows\rt73.bin
2011-01-08 22:58:25	232192	----a-w-	c:\windows\rt73.sys
2011-01-08 07:51:25	232448	----a-w-	c:\windows\system32\mp3fhg.acm
2011-01-08 07:51:25	151552	----a-w-	c:\windows\system32\ac3acm.acm
2011-01-08 07:51:24	810496	----a-w-	c:\windows\system32\xvidcore.dll
2011-01-08 07:51:24	237568	----a-w-	c:\windows\system32\yv12vfw.dll
2011-01-08 07:51:24	183808	----a-w-	c:\windows\system32\xvidvfw.dll
2011-01-08 07:51:23	85504	----a-w-	c:\windows\system32\ff_vfw.dll

==================== Find3M  ====================

2011-01-25 01:45:06	348160	----a-w-	c:\windows\system32\FM20.oca
2011-01-09 08:22:09	241468	----a-w-	c:\windows\system32\nvdrsdb0.bin
2011-01-09 08:22:09	1	----a-w-	c:\windows\system32\nvdrssel.bin
2011-01-09 08:22:08	241460	----a-w-	c:\windows\system32\nvdrsdb1.bin
2010-12-14 13:43:44	31552	----a-w-	c:\windows\system32\TURegOpt.exe
2010-12-08 21:12:02	83360	----a-w-	c:\windows\system32\LMIRfsClientNP.dll
2010-12-08 21:11:52	53632	----a-w-	c:\windows\system32\spool\prtprocs\w32x86\LMIproc.dll
2010-12-08 21:11:46	29568	----a-w-	c:\windows\system32\LMIport.dll
2010-12-08 21:11:44	87424	----a-w-	c:\windows\system32\LMIinit.dll
2010-12-03 06:43:25	271200	----a-w-	c:\windows\system32\PnkBstrB.xtr
2010-12-03 06:36:56	269288	----a-w-	c:\windows\system32\PnkBstrB.ex0
2010-11-29 00:11:11	35840	----a-w-	c:\windows\system32\COMDLG32.oca
2010-11-25 00:48:56	445016	----a-w-	c:\windows\system32\wrap_oal.dll
2010-11-25 00:48:56	109144	----a-w-	c:\windows\system32\OpenAL32.dll
2010-11-21 00:00:02	230912	----a-w-	c:\windows\system32\wmp.oca
2010-11-21 00:00:01	43008	----a-w-	c:\windows\system32\TABCTL32.oca
2010-11-18 18:12:44	81920	----a-w-	c:\windows\system32\isign32.dll
2010-11-13 02:53:06	472808	----a-w-	c:\windows\system32\deployJava1.dll
2010-11-13 00:34:10	73728	----a-w-	c:\windows\system32\javacpl.cpl
2010-11-09 14:52:35	249856	----a-w-	c:\windows\system32\odbc32.dll

============= FINISH: 17:12:58.50 ===============

Attached Files


Edited by meanhacker, 06 February 2011 - 08:16 PM.


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#2 etavares

etavares

    Bleepin' Remover


  • Malware Response Team
  • 15,514 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:38 AM

Posted 10 February 2011 - 06:26 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process. Please also continue to work with me until I give you the all clear. Even if your computer appears to act better, you may still be infected.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.

Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting.

We need to create an OTL report,
  • Please download OTL from this link.
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Under the Custom Scan box paste this in:

    netsvcs
    msconfig
    drivers32 /all
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\system32\*.sys /90
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\System32\config\*.sav
    %SYSTEMDRIVE%\*.*
    %systemroot%\system32\Spool\prtprocs\w32x86\*.dll
    %systemroot%\*. /mp /s
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    CREATERESTOREPOINT

  • Click the Quick Scan button.
  • The scan should take a few minutes.
  • Please copy and paste both logs in your reply.

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new OTL log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


In your reply, please post both OTL logs and the GMER log.


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#3 meanhacker

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Posted 10 February 2011 - 10:55 PM

Thanks for your help, but I have resolved the issue with GMER crashing my system. The service FsUsbExService from Samsung was the cause why my system would crash. This service allows a Samsung phone to connect to the computer via the USB data cable. I recommend to all folks out there to double check and disable this process if you are having BSOD crashes.

Again, thanks a lot etavares, and the BleepingComputer community!

#4 etavares

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Posted 11 February 2011 - 06:46 PM

GMER will often cause BSODs based on what it needs to do to look for rootkits. It's pretty common. I'm glad everything worked out for you and thanks for letting me know.


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#5 etavares

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Posted 11 February 2011 - 06:46 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.


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