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cd/dvd wont start


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8 replies to this topic

#1 vmax8915147

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Posted 06 February 2011 - 04:20 PM

my cd/dvd drive stopped working i tried to uninstall and reinstall i tried updating the driver .Device manager says file is corrupted or missing error 39. i am running windows xp media center. any help appreciated

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#2 Allan

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Posted 06 February 2011 - 04:21 PM

What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

#3 vmax8915147

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Posted 06 February 2011 - 04:22 PM

nothing to my knowledge.no new hardware or software.

#4 vmax8915147

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Posted 06 February 2011 - 04:24 PM

I did uninstall MaCaffee antivirus last week installed microsofts security essentials

#5 vmax8915147

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Posted 06 February 2011 - 04:27 PM

I never use the cd player but my daughters do. Im trying to install turbo tax

#6 Allan

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Posted 06 February 2011 - 04:32 PM

START - RUN - regedit
Navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
In the right pane, if you have UpperFilters, right-click UpperFilters, and then click Delete.
In the right pane, if you have LowerFilters, right-click LowerFilters, and then click Delete.
Exit regedit and reboot

Post back with results please.

#7 Bill253

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Posted 06 February 2011 - 04:35 PM

I had success with a similar problem in Vista with the Microsoft Fixit tool. Try looking here.

Let us know how you're doing.
Bill253
-feelin' so fly like a cheesehead today!

#8 vmax8915147

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Posted 06 February 2011 - 05:07 PM

thanks ill try both

#9 vmax8915147

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Posted 06 February 2011 - 05:45 PM

I tried the fixit center and it worked.Thankyou very much.I downloaded it too. How easy is that. Thanks again




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