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Re Directed then System (Computer) Crashed


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4 replies to this topic

#1 CrashedNBurned

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Posted 06 February 2011 - 03:25 PM

I am using my laptop because my desktop CRASHED. I was getting redirected then all of a sudden I got a black screen so I shut off my computer. When I tried to reboot the computer The computer says Intel, and says BIO and something else in the right-hand corner then: Black Screen with the following message...
0 bootable device -- insert boot disk and press any key. I rebooted my commputer with my Windows XP disk that came with the computer. I went through the following Windows Setup, it indicated it was loading various files when finally I got to a set up screen and clicked on R for Recovery Console and thats when I received this message: The path or file specified is not valid next line was the following :\>

No C: drive was specified so I contacted you guys... please help

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#2 ATGUNWAT

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Posted 08 February 2011 - 10:15 AM

Sounds like your hard drive may have failed.
Can you see your hard drive in the BIOS settings?
Is "AHCI" enabled in the BIOS?
Is you hard drive SATA?

If you can give me a little more info to go on, I might be able to point you in the right direction.

Even if your hard drive has failed or is failing, all is not lost...
Do not make any further changes to your hard drive until you can determine it's condition, otherwise it could make data recovery more difficult, if in fact this is a hardware failure.

ATGUNWAT B)

Edited by ATGUNWAT, 08 February 2011 - 10:19 AM.


#3 CrashedNBurned

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Posted 08 February 2011 - 08:22 PM

I dont know what you mean I cant see my hard drive in BIOS. What does AHCI stand for? Are you talking about the C prompt?
When I on my computer I get the Intel logo and then it says BIOS something, then I get a black screen and it says the following...
0 bootable device-insert bootdisk & press any key

Before my harddrive crashed I was told by BC to use SPECCY here is the link to everything about my computer will this help?

http://speccy.piriform.com/results/6EyKO0rFtoxeMs0EWuClf5l

#4 ATGUNWAT

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Posted 09 February 2011 - 01:04 AM

I dont know what you mean I cant see my hard drive in BIOS. What does AHCI stand for? Are you talking about the C prompt?
When I on my computer I get the Intel logo and then it says BIOS something, then I get a black screen and it says the following...
0 bootable device-insert bootdisk & press any key

Before my harddrive crashed I was told by BC to use SPECCY here is the link to everything about my computer will this help?

http://speccy.piriform.com/results/6EyKO0rFtoxeMs0EWuClf5l


BIOS = Basic Input Output System
AHCI = Advanced Host Controller Interface

I use Speccy too... I keep it on my flash drive... :lol:

Reboot your computer and repeatedly tap F2 as it first starts, to enter the bios.

Once in the bios settings, you want to look for the hard drive settings and see if your hard drive shows up in the list of installed drives.
You will be looking for an entry that says: WDC WD2500KS
(bios navigation tips should be listed to somewhere around the edge of the screen - Usually to the right or at the bottom)
(make no changes to the bios, we just want to look around)
For your motherboard, it may be under "PCI IDE Support" or something like that.
(Look for words like "ATA" or "SATA" or "IDE" or better yet "WDC")
If AHCI is enabled, your hard drive will probably not show up in the bios at all.
Next you will want to check the "Boot Options" settings and see if there is anything listed there under the hard disk drive group.

If you find no refference to any hard drives in the bios, exit the bios, discarding any changes.

Reboot the machine again tapping F10 as it starts up, to get to your boot selection menu, and look for a hard drive there. If you see a hard drive listed there, select it using the arrow keys and press enter on the keyboard. If nothing is listed there, we are out of easy options, but if you have access to a working machine and a blank cd, there is more we can do.

If you have access to a working machine you could download the UBCD (Ultimate Boot CD) from
" http://www.ultimatebootcd.com/download.html "
and burn it to a cd (as an ISO image) using something like imgburn from
" http://www.filehippo.com/download_imgburn/ "
or any other cd burning software capable of burning an ISO image.
(if you use imgburn use the top left option = "write image file to disk")

After the disk burning is complete, stick the cd in the unbootable machine and restart it again.
Start tapping F10 once again as it starts and choose your CD drive as the boot device.
Once booted into the UBCD go to "HDD" then "Diagnosis" then choose "DLG Diagnostic v4.15"
Let it boot with the default options and choose the "Extended Test."
If that doesn't work try running the "Drive Fitness Test v4.16"
(from the previous menu = HDD > Diagnosis > Drive Fitness Test)
and let it boot with the default options, then select your hard drive if listed and run the "Advanced Test"

Please keep us informed, and I hope for the best for ya.

These are not all the options we have, but that should be enough to get you started.

I also noticed your hard drive temp was almost 144 degrees Fahrenheit.
That is way too hot.
Can you do something to improve the ventilation inside the PC case?
(Like remove the side and point a fan into it)

btw, I should have mentioned this sooner, and it is an extremely slim chance of being the problem, but if you have a floppy drive with a floppy disk in it, eject the floppy before continuing.


Good Luck

ATGUNWAT B)

Edited by ATGUNWAT, 09 February 2011 - 02:11 AM.


#5 Elise

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Posted 10 February 2011 - 02:36 AM

Try this please. You will need a USB drive.

Download GETxPUD.exe to the desktop of your clean computer
  • Run GETxPUD.exe
  • A new folder will appear on the desktop.
  • Open the GETxPUD folder and click on the get&burn.bat
  • The program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.
  • Click on Start and follow the prompts to burn the image to a CD.
  • Remove the USB & CD and insert it in the sick computer
  • Boot the Sick computer with the CD you just burned
  • The computer must be set to boot from the CD
  • Gently tap F12 and choose to boot from the CD
  • Follow the prompts
  • A Welcome to xPUD screen will appear
  • Press File
  • Expand mnt
  • sda1,2...usually corresponds to your HDD
  • sdb1 is likely your USB
  • Click on the folder that represents your USB drive (sdb1 ?)
  • Press Tool at the top
  • Choose Open Terminal
  • Type the following and press enter:

    dd if=/dev/sda of=mbr.bin bs=512 count=1

  • Press Enter
  • After it has finished a file will be located on your USB drive named mbr.bin
  • Remove the USB drive and insert it back in your working computer and navigate to mbr.bin, zip it up and attach it to your next reply.

This will allow me to have a look at the MasterBootRecord of your drive and see if it is infected.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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