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Dell Latitude D620


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#1 Insp. Bumstead

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Posted 06 February 2011 - 11:28 AM

I recently installed Windows 7 and Linux Mint 10 on a Dell D620 Laptop. Everything is working nominally for now, but there is one small detail that bothers me. I can't seem to control the volume buttons - they just have no effect when pressed in either OS. I tried downloading QuickSet as recommended on another site for Windows 7, but the driver seems to be unavailable on Dell's site. Fn buttons don't work either.

I'd also like to be able to control the volume via the volume buttons in Linux, if at all possible.

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#2 MrBruce1959

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Posted 06 February 2011 - 06:13 PM

When you go to device manager do you see any exclamation marks or issues related to your 'sound, video and game controllers' section?

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#3 Insp. Bumstead

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Posted 06 February 2011 - 11:24 PM

When you go to device manager do you see any exclamation marks or issues related to your 'sound, video and game controllers' section?

Bruce.

No, in fact sound works fine. I can control volume if I click on the volume button in the taskbar, but not by the volume controls on the top of the keyboard.

#4 dpunisher

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Posted 07 February 2011 - 12:09 AM

If I remember, you will have to have the Dell specific drivers for that sound chipset. Use your tear tag number, and search Dell's site. The drivers should be there, or post your tag here and I will give it a shot and try to find them.

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#5 Insp. Bumstead

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Posted 08 February 2011 - 12:55 PM

If I remember, you will have to have the Dell specific drivers for that sound chipset. Use your tear tag number, and search Dell's site. The drivers should be there, or post your tag here and I will give it a shot and try to find them.

Tried that. The problem is that my computer originally came with XP installed, and I upgraded to Windows 7. The old driver won't run in Windows 7. I tried to download a Vista 64 bit version, but it's not available on Dell's site either.

#6 MrBruce1959

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Posted 09 February 2011 - 04:58 AM

the old driver won't run in Windows 7.


I am curious if you tried running the driver in compatibility mode.

What you would need to do is right click the .exe file or .sys file related to your laptop buttons for volume controls.

Choose PROPERTIES.

Then look for RUN THIS PROGRAM IN COMPATIBILITY MODE FOR...........

Choose XP, see if the buttons work after trying this.

It may NOT work, but it has worked for me on some occasions, it's worth a shot if there are no updated drivers available.

Bruce.
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#7 Insp. Bumstead

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Posted 11 February 2011 - 03:06 AM

The Vista Driver became available. I guess the site was down. I installed it but it doesn't seem to work to control the volume buttons. Everything else works at this point. I'm wondering if I should still install the Chipset drivers? I believe that Windows7 automatically installed them.

#8 MrBruce1959

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Posted 11 February 2011 - 03:42 AM

I'm wondering if I should still install the Chipset drivers? I believe that Windows 7 automatically installed them.


Any time Windows installs drivers, they are in MOST cases, GENERIC drivers.

I would strongly suggest you download and install any chip set drivers available from the motherboard manufacturer's web site, as those are most suited for the motherboard.

So to answer your question, yes I would look for those drivers and install them if they are available.

Please keep us posted with the results.

Kind regards...

Bruce.
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