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Infected Computer - Rootkit?


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3 replies to this topic

#1 PaulLepine

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Posted 06 February 2011 - 12:26 AM

Hi All.
A friend's computer is infected with something. Its 5 years old or so with Win XP SP3. It had a 'PC internet security 2011' infection that i killed with an RKILL and MalwareBytes fix as described on this website, but something else is on it. (Recently I've successfully removed this same type of infection from 4 different friends computers)
Ive got it on my network now ( but I am paranoid to have it connected at the same time as my computers )
Symptoms: it can't connect to internet. when it could, it's homepage was hijacked.
I cannot ping www.google.com or anything other than the router. (host file had many entries for google, bing, norton, macaffee all pointing to same ip address. I replaced this with the basic 1 line localhost file).
The A: drive is being accessed every 10 seconds or so. (infection trying to spread?)
If a USB drive is inserted, it ends up with an recycler folder and an autorun.ini file on it. (my systems all have autorun disabled to avoid contamination)
It had an expired Norton on it, which i removed with the Norton uninstaller. Ive put MS Security Essentials on it, but it cannot update from the internet, and therefore won't start.
I've ran MalwareBytes a few times and still shows up with infections. Malwarebytes wont update and shows 47 day old library.
Also, the screen saver cannot be removed. it always defaults back to 10 minutes on the windows XP theme.

I've ran Defogger, DDS, and GMER all from safe mode - administrator account - and attaching logs here.
I'm also attaching the output from the 'ipconfig /all' command.



DDS (Ver_10-12-12.02) - NTFSx86 NETWORK
Run by Administrator at 17:01:04.20 on Sat 02/05/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.479.287 [GMT -5:00]

AV: Microsoft Security Essentials *Enabled/Outdated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\pgl\bc\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.ca/
uSearch Bar = hxxp://www.google.com/ie
mWinlogon: Userinit=userinit.exe,c:\program files\microsoft\desktoplayer.exe,
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 5.0\reader\activex\AcroIEHelper.ocx
BHO: {243b17de-77c7-46bf-b94b-0b5f309a0e64} - c:\program files\microsoft money\system\mnyside.dll
BHO: ShprRprts: {2a8a997f-bb9f-48f6-aa2b-2762d50f9289} - c:\program files\shopperreports\bin\1.0.8.0\ShprRprt.dll
BHO: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: CNisExtBho Class: {9ecb9560-04f9-4bbc-943d-298ddf1699e1} - c:\program files\common files\symantec shared\adblocking\NISShExt.dll
BHO: CNavExtBho Class: {bdf3e430-b101-42ad-a544-fadc6b084872} - c:\program files\norton internet security\norton antivirus\NavShExt.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - No File
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
mPolicies-system: EnableLUA = 0 (0x0)
IE: {6224f700-cba3-4071-b251-47cb894244cd} - c:\program files\icq\ICQ.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0002-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_02\bin\npjpi150_02.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {946B3E9E-E21A-49c8-9F63-900533FAFE14} - {454b4812-e572-4703-a1bb-63490809eac0} - c:\program files\shopperreports\bin\1.0.8.0\ShprRprt.dll
IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {DD6687B5-CB43-4211-BFC9-2942CCBDCB3E} - c:\program files\microsoft money\system\mnyside.dll
IE: {E77EDA01-3C56-4a96-8D08-02B42891C169} - {580a1f3f-89b4-433b-bbdb-b97aeb13f3fc} - c:\program files\shopperreports\bin\1.0.8.0\ShprRprt.dll
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {00B71CFB-6864-4346-A978-C0A14556272C} - hxxp://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} - hxxp://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://spaces.msn.com//PhotoUpload/MsnPUpld.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1160696761015
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_02-windows-i586.cab
DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} - hxxp://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://messenger.zone.msn.com/binary/ZIntro.cab47946.cab
DPF: {CAFEEFAC-0013-0001-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/1.3.1/jinstall-131_02-win.cab
DPF: {CAFEEFAC-0015-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_01-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_02-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll

================= FIREFOX ===================

FF - ProfilePath -

============= SERVICES / DRIVERS ===============

S1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-10-24 165264]
S2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-10-6 54752]
S2 LmHostsMDM;TCP/IP NetBIOS Helper LmHostsMDM;c:\windows\system32\advpack.dllf.exe srv --> c:\windows\system32\advpack.dllf.exe srv [?]
S2 Nlasrservice;Network Location Awareness (NLA) Nlasrservice;c:\windows\system32\1033o.exe srv --> c:\windows\system32\1033o.exe srv [?]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]
S3 FXDRV;FXDRV;\??\d:\fxdrv.sys --> d:\Fxdrv.sys [?]
S3 XFLCFWDQVPL;XFLCFWDQVPL;c:\docume~1\admini~1\locals~1\temp\XFLCFWDQVPL.exe [2011-2-3 457600]

=============== Created Last 30 ================

2011-02-04 00:01:57 -------- d-----w- c:\program files\Microsoft Security Client
2011-02-03 19:42:47 -------- d-----w- c:\docume~1\admini~1\applic~1\Malwarebytes
2011-02-03 19:42:43 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-02-03 19:42:42 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-02-03 19:42:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-02-03 19:42:38 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-02-03 19:20:26 -------- d-----w- C:\pgl
2011-02-01 15:08:19 -------- d-----w- c:\windows\system32\NtmsData
2011-01-20 18:23:39 -------- d-----w- c:\program files\tempp
2011-01-07 22:01:04 -------- d-----w- c:\program files\ert

==================== Find3M ====================

2010-12-05 01:40:09 1409 ----a-w- c:\windows\QTFont.for
2010-09-20 03:02:06 1779712 ----a-w- c:\program files\DVDFabPlatinum.exe
2010-09-20 03:02:05 222208 ----a-w- c:\program files\CrashRpt.dll
2007-09-18 04:25:35 682266 ----a-w- c:\program files\unins000.exe
2007-05-07 16:29:38 1216040 ----a-w- c:\program files\vso_hwe.dll
2007-04-11 16:12:16 2279464 ----a-w- c:\program files\PcSetup.exe
2006-08-23 00:26:44 53760 ----a-w- c:\program files\zlib.dll
2006-08-23 00:26:42 1030144 ----a-w- c:\program files\dbghelp.dll

============= FINISH: 17:02:37.81 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 09 February 2011 - 12:01 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

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Posted 12 February 2011 - 01:16 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:10:34 PM

Posted 14 February 2011 - 11:23 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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