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Microsoft XP Home hangs up at "loading personal settings"


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#1 Noghri_Sloth

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Posted 05 February 2011 - 08:46 PM

Good afternoon, my computer (an old dinosaur of an E-Machine) has been hanging up after i've selected a user and inserted the password and it begins loading personal settings.

I have gotten a few "low on virtual memory" warnings that helped to explain this but I have expanded the memory, and cleared out as much space as I can for the RAM by deleting temporary internet files, and disabling certain startup programs and processes. This includes disabling my Spyware Doctor which was sucking up most of the space.

I have uninstalled an old Norton Antivirus that had gotten lost in the background, since I thought perhaps it had been corrupted and this resulted in the problem. That does not seem to have fixed the problem. I have also run Malwarebytes several times but it has detected nothing.

I have run TweakNow Registry cleaner several times to see if I could fix the problem but it was all to no avail. I can enter the computer via safemode or by entering into a low memory usage mode (alt + tab) and everything seems to be working smoothly once I am inside.

The mouse and keyboard are both responsive when it hangs up, the Windows XP just seems unwilling to load the users. It also continues to insist that it is low on virtual memory despite my having cleaned it out. Either something unseen is using up all the virtual memory, or for some reason it is just not registering that it has the space.

Any help would be greatly appreciated. Thank you all very much.

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#2 Raizzt

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Posted 05 February 2011 - 11:12 PM

It is possible that the ntuser file has been corrupted. Boot into safe mode, create a new user, then boot normally using the new user you just created.

Hope this helps.
A complex system that does not work is invariably found to have evolved from a simpler system that worked just fine. - Murphy

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#3 Allan

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Posted 06 February 2011 - 09:05 AM

1) Registry cleaners CAUSE problems, they do not cure them. NEVER use any registry cleaners.
2) Do not run your system without an anti virus utility installed. If you did not replace Norton AV with another av you are asking for trouble.
3) Assuming the problem is not malware related (and if you have been running without an active AV it may be), I suggest the following: Open msconfig and choose selective startup (disable everything from loading) and reboot. Does the problem still occur? If not, start adding items back to msconfig one or two at a time, rebooting after each change, until the problem reappears and you'll have identified the offending process. However, if the problem continues even with the first selective startup it's possible we're looking at a hardware related issue.

#4 Noghri_Sloth

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Posted 06 February 2011 - 05:09 PM

Thank you both very much.

The new user idea is working, in that it allows access although I am still getting low virtual memory/paging file error messages. Specifically "Your system has no paging file, or the paging file is too small." However I have expanded the paging file, and cleared out all the temporary files, and stopped some of the largest running processes.

I have had Norton replaced for some time, it simply hadn't been removed yet.

I have done the selective startup and the problem is still occuring after disabling everything. What piece of hardware am I looking at having to replace here? The processors?

#5 Allan

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Posted 06 February 2011 - 05:18 PM

Given the nature of the problem, I'd start by testing ram: http://www.memtest.org/

And while I don't think it's the hard drive, there's no harm in checking. Boot to the XP CD and choose the first repair option. That will take you to the recovery console. Once there, run: chkdsk /r

#6 Noghri_Sloth

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Posted 08 February 2011 - 11:44 PM

I am having some problems getting my computer to recognize that there is a CD present, and don't have access to any immediate floppies or USBs without files already on them. Is there anything else I can run besides Memtest+86 that would help?

#7 Allan

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Posted 09 February 2011 - 08:01 AM

I am having some problems getting my computer to recognize that there is a CD present, and don't have access to any immediate floppies or USBs without files already on them. Is there anything else I can run besides Memtest+86 that would help?

What type of problem are you experiencing with the cd drive?




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