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NO SOUND?!


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4 replies to this topic

#1 Fallental

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Posted 05 February 2011 - 06:40 PM

I am in dire need of some help with my computers sound. Yesterday my toolbar changed color and I lost sound - out of nowhere, and now my computer is also running a bit slower. I ran a virus scan from Panda Internet Security 2011 and nothing was found.

I can temporarily fix the no-sound by typing services.msc in Run and scrolling down to Windows Audio, and force starting it.

When I reset my computer I get this error message:

Generic Host Process for Win32 Services has encountered a problem and needs to close. We are sorry for the inconvenience.

and when I click for more info on it I get:

szAppName : svchost.exe szAppVer : 5.1.2600.5512 szModName : unknown
szModVer : 0.0.0.0 offset : 001a61bb

Please help this is really bugging me!

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#2 Fallental

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Posted 05 February 2011 - 07:05 PM

Wait what do I do? what is the attachment? I ran a RootKit Fix program earlier and that did nothing.

#3 Bill253

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Posted 05 February 2011 - 07:09 PM

Looks to me like you need to go to the 'Security' -> 'Am I infected' forums on this site.

There are very knowledgeable, if overworked, people there who can help. Wait for them to respond and follow their directions.
Don't try any more fixes on your own, you may make matters worse.

One of the great BC moderators can move this thread over there.

Good Luck,
Bill253

#4 Fallental

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Posted 05 February 2011 - 07:12 PM

Thanks! I moved it. Its here now

http://www.bleepingcomputer.com/forums/topic377785.html

#5 Orange Blossom

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Posted 05 February 2011 - 07:30 PM

Hello Fallental,

To avoid confusion for all concerned, I am closing this topic and shall later delete it as a duplicate.

@ HzEh,

Your post is now it's own topic here:

http://www.bleepingcomputer.com/forums/topic377787.html

Because you have a log posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

Good luck with your log.

Orange Blossom :cherry:

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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