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"folder option" - in the menu bar


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#1 SAMRED

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Posted 05 February 2011 - 08:39 AM

hi , this is SAMRED and I got a problem to solve A(s) E(asy) A(s) P(ossible)

my problem is a common one , when I go to Menu-bar and click (Tools > Folder option) and then the folder option window appears ..... and I try the option "Show/Dont show hidden folder and files" ...... but they dont work ........

I had this problem b4 and I had to reinstall Widows XP and thus the problem went away ...... because , later on the "folder option" totally disappears from my PC and "tool" option in the menubar creats big problems !!!

but I dont wanna reinstall my system for this problem anymore , I simply wanna solve this problem in my very existing system ...... HOW DO I DO THT ?

one of my frnds suggested me abt using "COMBOFIX.EXE" ...... DO I HAVE TO DO THT ?!

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#2 Bill253

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Posted 05 February 2011 - 10:33 AM

Hi SAMRED,

Welcome to the forums.

I wouldn't try COMBOFIX just yet. Let's try to find out a little more about your problem first.

Which version of XP and Service Pack are you running? Is there a possibility of low available RAM (memory) or disk space?
Have you had any problems with virus or other malware? It could be a sign of lingering malware. There are folks here that can help, we just need to know more.

Please post back when you can.

Bill253

#3 hamluis

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Posted 05 February 2011 - 10:49 AM

For informational purposes, I quote a post by Quietman (one of our knowledgeable MRT personnel):

"No one should be using ComboFix unless specifically instructed to do so by a Malware Removal Expert who can interpret the logs. It is a powerful tool intended by its creator to be "used under the guidance and supervision of an expert. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. When issues arise due to complex malware infections, possible false detections, problems running ComboFix or with other security tools causing conflicts, experts are usually aware of them and can advise what should or should not be done while providing individual assistance. Those attempting to use ComboFix on their own do not have such information and are at risk when running the tool in an unsupervised environment. Please read the pinned topic ComboFix usage, Questions, Help? - Look here.

As a general policy, Bleeping Computer does not offer advice on how to run ComboFix unless we asked someone to run it or there is a problem with the computer caused by running it. This is because people should not be using ComboFix without being advised to do so by a trained expert who is assisting a member deal a malware issue on that system. Further, more information is needed by using tools like DDS, OTL, RSIT which create comprehensive logs with specific details about a computer's system, files, folders and registry keys which may have been modified by malware infection BEFORE deciding if ComboFix should be used.

If you need assistance with a malware infection, please read the pinned topic titled "Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help". If you cannot complete a step, then skip it and continue with the next. In Step 7 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log. When you have done that, post your log in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team Experts."

Louis




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