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Using Move Function: Move Folders & Lose Files


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9 replies to this topic

#1 ShawnTeo

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Posted 05 February 2011 - 03:08 AM

Employee claims that while using the Move function to place folders in a different directory tree the folders were moved but the files were lost. I have tried to duplicate the action but have not been able to replicate losing the files. Talked to experts said no way it will happen. One in a million chance it will occur. However, employee claims replicated Move operation multiple times (10-15 folders) and lost files multiple times (7-10 times), but not every time.

Is this possible? I must fire employee for extensive data loss. However, if truly unintentional, and I can replicate as proof-- Employee keeps job.

Edited by ShawnTeo, 05 February 2011 - 03:17 AM.


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#2 Blade

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Posted 05 February 2011 - 03:23 AM

As the experts you spoke with indicated, there is virtually no way this could happen. Even if there was a copy error that Windows didn't detect and abort the move operation, you'd still likely end up with some sort of file even if it was corrupted and unreadable.

One in a hundred trillion chance of happening.

Edited by Blade Zephon, 05 February 2011 - 03:27 AM.

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#3 ShawnTeo

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Posted 05 February 2011 - 04:27 AM

Is there any type of virus that would duplicate this type of random action?

#4 TulsaRose

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Posted 05 February 2011 - 08:13 AM

Have you made any attempts to recover the "lost files"? The free program from Piriform, Recuva File Recovery, may be helpful in that aspect.

If your computers are well protected with updated anti-virus \ malware programs, have you run scans?

Just in case this is a virus infection, I suggest you post in the "Am I Infected? What To Do?" forum and get expert help with the problem.

Edited by TulsaRose, 05 February 2011 - 08:26 AM.

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#5 ShawnTeo

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Posted 05 February 2011 - 08:47 AM

Thank you TulsaRose. Yes did use Piriform's Recuva. Found nearly 15,000 files that had been deleted using Recuva's deep scan option. The recovered files went back several years. The lost data files in question were not among the files identified by Recuva.

Also ensured files were not hidden or inadvertently relocated to some other location on the hard drive.

I can not configure how the action was unintentional. And the files were not inadvertently deleted, per Move's functionality, and Recuva's inability to identify some form of residue from the most recent sequential action.

#6 hamluis

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Posted 05 February 2011 - 08:49 AM

FWIW: If there is an input/output problem...such as a delayed write failure...it might be possible.

http://support.microsoft.com/kb/330174

http://www.google.com/#hl=en&biw=1339&bih=535&q=data+lost%2C+delayed+write+failed+&aq=f&aqi=&aql=&oq=&fp=3fb9bd9867e8cd76

When I get delayed-write errors...I don't notice any data loss and I find it usually a hard drive connection problem causing the failures.

When moving files in folders, the folders will be the first object appearing in the new location.

Louis

Edited by hamluis, 05 February 2011 - 01:13 PM.


#7 TulsaRose

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Posted 05 February 2011 - 09:00 AM

Have you tried a Windows Search for the files? You can choose to search by date modified any files \ folders with changes. Maybe you could pin down something that way.

Rosie

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#8 Blade

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Posted 05 February 2011 - 01:10 PM

Is there any type of virus that would duplicate this type of random action?


While malware could cause this kind of behavior, it's extremely unlikely to be the case. Modern malware is designed with an almost singular purpose: to make money. Randomly deleting files on move is hardly behavior that helps to accomplish that goal.

If you like you can start a thread in Am I infected? What do I do? and we'll help you put the machine through it's paces.

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#9 Animal

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Posted 05 February 2011 - 04:46 PM

Is this possible? I must fire employee for extensive data loss. However, if truly unintentional, and I can replicate as proof-- Employee keeps job.

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#10 dc3

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Posted 05 February 2011 - 05:07 PM

How about something simpler, like doing a System Restore to a date previous to the event?

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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