Posted 14 December 2005 - 08:32 PM
Hello all, I'm new to this form. I'll help out as much as I can, I'm an A+ Certified Tech, and the Head Tech/Shop Manager at a local computer repair shop. We are based in a smaller town. Before lots of computers would come through for adware/spyware and Virus problems. We would use a rather complex method to remove them (adaware, spysweper, msantispy, NAVE, hijackthis, CWshredder, and trendmicro housecall, all ran in safemode) This would do the trick almost 100% perfect each time. But now some of my techs are having much harder times removing spyware/viruses from clients systems. I've done a little research and the term Grayware shows up a bit, as I understand, Grayware, changes its log rhythms frequently and basically leaves the door open for spyware to come right back into the system.
Does anyone have any recommendations on this? Thanks in Advance