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Screen displays only colour on start up

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#1 jim cluster

jim cluster

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  • Local time:06:06 AM

Posted 04 February 2011 - 02:03 PM

I'm not to good at computers so be patient with me please.

Returned to the computer only to find it frozen on a picture out my photo alblum. No cursor to move around no response of any kind.

1: Turned the computer off and waited a few minutes

2: Started the computer back up, only to find that the background was in little round looking dot pixles. The Dell symbol was there and the bar under it was loading slowly. Once this task completed it's self the screen went to a bright orange, green, blue, white, then back to the start again of the first colour.

3: Turned the computer off again and started it back up again only to have this happen again and again.

4: rebooted the computer

5: Unplugged the power source removed battery.

6: works in the safe mode of operation


1: What's happening?

2: Would it be the video card?

3: How does one test a card to see if that's the problem?

System is:

Dell XPS M1730
NVIDIA SLI Dual GeForce 8700M GT

Edited by hamluis, 04 February 2011 - 04:37 PM.
Moved from XP to Internal Hardware.

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#2 SJ8005


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  • Local time:05:06 AM

Posted 05 February 2011 - 08:42 AM

Since the laptop will boot into Safe Mode, I would think that your video card is okay (functionally, at least). It sounds like the video card is getting too hot. I would suggest a good 'ol fashioned cleaning. Head to your favorite electronics store and purchase some air-in-a-can. Take off as many of the access panels on the underside of the laptop as you can and shoot the air into every nook-and-cranny. I would try that first...

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