Posted 04 February 2011 - 11:05 AM
dc3 and Allan,
Thank you for replying! I'm still at it. Please see my reply to your questions:
If you have changed the boot order in the BIOS so that the CD-ROM is the first device----
Yes, I changed the boot order as mentioned in my first post, but still get the same error message.
Most re-installation CD will revert your computer to the way it came out of the box. You will lose all of your data, pictures, videos, documents, e-mail, etc. If you don't mind this, then this can work as a solution for you----
I've backed up my files, photos, etc. onto another computer and onto a separate flash drive.
In order to provide you with more detailed options we will need the make and model of this computer.
My computer is a Dell Dimension 8300 Bios revision A05, running Microsoft XP Home Edition.
Do you have or have access to a retail copy of XP? It will need to be the same version as the copy installed on this computer, eg. Home or Professional.
Yes, I have the Dell reinstallation CD. It's Microsoft Windows XP Home Edition with Service Pack 2.
If you have a copy of this disk you can perform a repair installation which will not effect your data.
I've tried this but without success. HOpe you can help (see my first post).
I'd like to use the installation CD, but as I've mentioned I can't get to the CD drive. When booting up I get the error message as mentioned in my first post.