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Virus Spyware infection


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12 replies to this topic

#1 goooner

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Posted 03 February 2011 - 07:46 PM

Hi everyone, I'm new here. I hope you could help me. I have a virus/spyware infection on one of my network computers. Sophos finds the following 'virus' : W32/AutoInf-BQ. It also states that c:\Dokumente und einstellungen\temp\711482.exe is infected and will be moved to the Sophos infected folder.

I've 'cleaned' the virus a few times using Sophos, but it pops up agian and again.

Her is my Logfile from Hijackthis:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 01:31:07, on 04.02.2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programme\Dell\Dell ControlPoint\Connection Manager\SMManager.exe
C:\Programme\Application Updater\ApplicationUpdater.exe
C:\Program Files\Sybase\SQL Anywhere 9\win32\dbeng9.exe
C:\Programme\Intel\ASF Agent\ASFAgent.exe
c:\Programme\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe
C:\WINDOWS\system32\hasplms.exe
C:\Programme\Java\jre6\bin\jqs.exe
C:\Programme\Intel\AMT\LMS.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programme\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Programme\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Programme\Sophos\AutoUpdate\ALsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Programme\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
C:\Programme\Gemeinsame Dateien\Intel\Privacy Icon\UNS\UNS.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\rdpclip.exe
C:\WINDOWS\Explorer.EXE
C:\Programme\Analog Devices\Core\smax4pnp.exe
C:\Programme\Gemeinsame Dateien\Intel\Privacy Icon\PrivacyIconClient.exe
C:\Programme\Dell\Dell ControlPoint\Dell.ControlPoint.exe
C:\Programme\Dell\Dell ControlPoint\Connection Manager\Dell.UCM.exe
C:\Programme\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe
C:\Programme\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Programme\HP\ToolBoxFX\bin\HPTLBXFX.exe
C:\Programme\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Sybase\Shared\Sybase Central 4.3\win32\scjview.exe
C:\Program Files\Sybase\SQL Anywhere 9\win32\dbisqlg.exe
C:\Programme\Sophos\AutoUpdate\ALMon.exe
C:\Programme\Dell\Dell ControlPoint\System Manager\DCPSysMgr.exe
C:\Programme\Windows Desktop Search\WindowsSearch.exe
C:\WINDOWS\system32\msiexec.exe
C:\Programme\Sophos\Sophos Anti-Virus\SAVMain.exe
C:\Programme\Mozilla Firefox\firefox.exe
C:\Programme\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Dokumente und Einstellungen\administrator.VIRO\Eigene Dateien\Downloads\HiJackThis204.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.uk.msn.com/USREL/8
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.live.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.uk.msn.com/USREL/8
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www1.euro.dell.com/content/default.aspx?c=de&l=de&s=gen
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www1.euro.dell.com/content/default.aspx?c=de&l=de&s=gen
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://g.uk.msn.com/USREL/8
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Programme\Gemeinsame Dateien\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Sophos Web Content Scanner - {39EA7695-B3F2-4C44-A4BC-297ADA8FD235} - C:\Programme\Sophos\Sophos Anti-Virus\SophosBHO.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Programme\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: Windows Live Anmelde-Hilfsprogramm - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programme\Gemeinsame Dateien\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programme\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Programme\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programme\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Programme\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Programme\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [picon] "C:\Programme\Gemeinsame Dateien\Intel\Privacy Icon\PrivacyIconClient.exe" -startup
O4 - HKLM\..\Run: [DellControlPoint] "c:\Programme\Dell\Dell ControlPoint\Dell.ControlPoint.exe"
O4 - HKLM\..\Run: [DellConnectionManager] "C:\Programme\Dell\Dell ControlPoint\Connection Manager\Dell.UCM.exe"
O4 - HKLM\..\Run: [ChangeTPMAuth] C:\Programme\Wave Systems Corp\Common\ChangeTPMAuth.exe /T:NTRU12
O4 - HKLM\..\Run: [WavXMgr] C:\Programme\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe
O4 - HKLM\..\Run: [USCService] C:\Programme\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programme\Gemeinsame Dateien\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [HPPQVideo] "C:\Programme\HP\ScheduledLaunch\HP Color LaserJet CP2020 Series\bin\hppschlnch.exe" -r SOFTWARE\Hewlett-Packard\ScheduledLaunch\CLJ_CP2020_Series -f PQOptimizerVideo.xml -o RemindLater
O4 - HKLM\..\Run: [ToolBoxFX] "C:\Programme\HP\ToolBoxFX\bin\HPTLBXFX.exe" /enum:on /alerts:on /notifications:on /fl:on /fr:on /appData:on /tmcp:on
O4 - HKLM\..\Run: [HP Software Update] C:\Programme\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programme\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Programme\Gemeinsame Dateien\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SybaseCentral43] "C:\Program Files\Sybase\Shared\Sybase Central 4.3\win32\scjview.exe" -preload
O4 - HKCU\..\Run: [DBISQL9] "C:\Program Files\Sybase\SQL Anywhere 9\win32\dbisqlg.exe" -preload
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOKALER DIENST')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETZWERKDIENST')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: AutoUpdate Monitor.lnk = C:\Programme\Sophos\AutoUpdate\ALMon.exe
O4 - Global Startup: Dell ControlPoint System Manager.lnk = C:\Programme\Dell\Dell ControlPoint\System Manager\DCPSysMgr.exe
O4 - Global Startup: Windows Search.lnk = C:\Programme\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: Nach Microsoft E&xel exportieren - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: In Blog veröffentlichen - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Programme\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: In Windows Live Writer in Blog veröffentliche&n - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Programme\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = viro.mol
O17 - HKLM\Software\..\Telephony: DomainName = viro.mol
O17 - HKLM\System\CCS\Services\Tcpip\..\{66A6B25B-A8F0-4B37-B005-546B8685AB92}: NameServer = 134.60.122.160,134.60.1.111
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = viro.mol
O18 - Protocol: ncbi8 - {2B576DD3-0B3E-4718-BCBF-B15E4FB8009D} - C:\Programme\Invitrogen\Vector NTI Advance 11\Ncbi.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Sophos\SOPHOS~1\SOPHOS~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe Active File Monitor V8 (AdobeActiveFileMonitor8.0) - Adobe Systems Incorporated - C:\Programme\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe
O23 - Service: Application Updater - Spigot, Inc. - C:\Programme\Application Updater\ApplicationUpdater.exe
O23 - Service: Adaptive Server Anywhere - BDFACSApp (ASANYe_BDFACSApp) - iAnywhere Solutions, Inc. - C:\Program Files\Sybase\SQL Anywhere 9\win32\dbeng9.exe
O23 - Service: ASF Agent (ASFAgent) - Intel Corporation - C:\Programme\Intel\ASF Agent\ASFAgent.exe
O23 - Service: Dell ControlPoint System Manager (dcpsysmgrsvc) - Dell Inc. - c:\Programme\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Programme\Gemeinsame Dateien\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: HASP License Manager (hasplms) - Aladdin Knowledge Systems Ltd. - C:\WINDOWS\system32\hasplms.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Programme\Java\jre6\bin\jqs.exe
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Programme\Intel\AMT\LMS.exe
O23 - Service: Sophos Anti-Virus Statusreporter (SAVAdminService) - Sophos Plc - C:\Programme\Sophos\Sophos Anti-Virus\SAVAdminService.exe
O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Plc - C:\Programme\Sophos\Sophos Anti-Virus\SavService.exe
O23 - Service: SecureStorageService - Wave Systems Corp. - C:\Programme\Wave Systems Corp\Secure Storage Manager\SecureStorageService.exe
O23 - Service: Smith Micro Connection Manager Service (SMManager) - Smith Micro Software, Inc. - C:\Programme\Dell\Dell ControlPoint\Connection Manager\SMManager.exe
O23 - Service: Sophos AutoUpdate Service - Sophos Plc - C:\Programme\Sophos\AutoUpdate\ALsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Programme\Gemeinsame Dateien\SureThing Shared\stllssvr.exe
O23 - Service: NTRU TSS v1.2.1.29 TCS (tcsd_win32.exe) - Unknown owner - C:\Programme\NTRU Cryptosystems\NTRU TCG Software Stack\bin\tcsd_win32.exe
O23 - Service: TdmService - Wave Systems Corp. - C:\Programme\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Programme\Gemeinsame Dateien\Intel\Privacy Icon\UNS\UNS.exe

--
End of file - 11537 bytes

I hope someone can help me.
Cheers!
The goon :wacko:

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#2 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
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Posted 04 February 2011 - 06:16 PM

Hi,

Please do the following:


Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
---------------------------------------------------
Please include the contents of the following in your next reply:

DDS.txt
Attach.txt.


NEXT


Download GMER Rootkit Scanner from here to your desktop. It will be a randomly named executable.
  • Double click the exe file.
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO, then use the following settings for a more complete scan.

    Posted Image
    Click the image to enlarge it
  • In the right panel, you will see several boxes that have been checked. Ensure the following are unchecked
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop, and attach it in reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#3 goooner

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Posted 06 February 2011 - 03:53 PM

Hi
I've attached the files. Thanks for your help.

Attached Files



#4 CatByte

CatByte

    bleepin' tiger


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Posted 06 February 2011 - 04:00 PM

Hi,

Please do the following:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#5 goooner

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Posted 07 February 2011 - 02:52 AM

Hi,
done...

Attached Files



#6 CatByte

CatByte

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Posted 07 February 2011 - 05:30 AM

Hi

Please do the following:




Please download Malwarebytes' Anti-Malware
  • Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <-- very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT


Go here to run an online scanner from ESET.
  • Note: You will need to use Internet explorer for this scan
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan completes, press the LIST OF THREATS FOUND button
  • Press EXPORT TO TEXT FILE , name the file ESETSCAN and save it to your desktop
  • Include the contents of this report in your next reply.
  • Press the BACK button.
  • Press Finish

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#7 goooner

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Posted 07 February 2011 - 07:04 AM

Hi , here the mbam scan results:

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5701

Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

07.02.2011 11:59:32
mbam-log-2011-02-07 (11-59-32).txt

Scan type: Quick scan
Objects scanned: 215009
Time elapsed: 3 minute(s), 28 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
c:\programme\application updater\applicationupdater.exe (PUP.Dealio) -> 244 -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Application Updater (PUP.Dealio) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\PROGRAMME\APPLICATION UPDATER\APPLICATIONUPDATER.EXE (PUP.Dealio) -> Value: APPLICATIONUPDATER.EXE -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\PROGRAMME\MOZILLA FIREFOX\EXTENSIONS\SEARCHSETTINGS@SPIGOT.COM (PUP.Dealio) -> Value: SEARCHSETTINGS@SPIGOT.COM -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\programme\application updater\applicationupdater.exe (PUP.Dealio) -> Quarantined and deleted successfully.
c:\programme\mozilla firefox\extensions\searchsettings@spigot.com (PUP.Dealio) -> Quarantined and deleted successfully.

Had to restart after the scan+clean.

The Eset scan is attached.

Thanks you very much.

Attached Files



#8 CatByte

CatByte

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Posted 07 February 2011 - 10:27 AM

Hi

Please do the following:


Press the WinKey + R to open a run box, then copy/paste the following single-line command into the Run box and click OK:

cmd /c del /f/a/q "C:\Programme\pdfforge Toolbar\WidgiHelper.exe" "c:\programme\Tmp.bat"



NEXT


Visit ADOBEand download the latest version of Acrobat Reader (version X)
Having the latest updates ensures there are no security vulnerabilities in your system.


NEXT



Posted Image
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.
  • Download the latest version of Java Runtime Environment (JRE) 23 and save it to your desktop.
  • Scroll down to where it says JDK 6 Update 23 (JDK or JRE)
  • Click the Download JRE button to the right
  • Select the Windows platform from the dropdown menu.
  • Read the License Agreement and then check the box that says: "I agree to the Java SE Runtime Environment 6u23 with JavaFX 1 License Agreement". Click on Continue. The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel, double-click on Add or Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java™ 6) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u23-windows-i586.exe to install the newest version.
  • After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.


NEXT


Please post a fresh DDS Log and advise how the computer is running now and if there are any outstanding issues.

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#9 goooner

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Posted 07 February 2011 - 10:52 AM

Hi, I've done that. Here is the new DDS+Attach files.
The computer seems to be running fine.
Thank you very much for your help.

Attached Files

  • Attached File  DDS.zip   8.72KB   1 downloads


#10 CatByte

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Posted 07 February 2011 - 11:06 AM

Hi, Just some housekeeping to do now,

Please do the following:

You can delete the DDS and GMER logs and programs from your desktop.


NEXT


Follow these steps to uninstall Combofix

  • Make sure your security programs are totally disabled.
  • Click START then RUN
  • Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

Posted Image


If there are any logs/tools remaining on your desktop > right click and delete them.


NEXT


Below I have included a number of recommendations for how to protect your computer against malware infections.

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them
    Then consider a password keeper, to keep all your passwords safe.

  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

  • Download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should automatically reboot your machine,
    • if it doesn't, manually reboot to ensure a complete clean
    It's normal after running TFC cleaner that the PC will be slower to boot the first time.

  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at this well written article:
    PC Safety and Security--What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Should you wish to contribute to my ongoing fight against malware, donations are being accepted >>Here<<


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#11 goooner

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Posted 07 February 2011 - 11:27 AM

Thank you very much. Everything seems to be running fine now. Have a good evening.

#12 CatByte

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Posted 07 February 2011 - 03:44 PM

you are welcome

stay safe :hello:

~CB

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#13 CatByte

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Posted 07 February 2011 - 03:44 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015





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