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Script error cannot print email or webpages

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#1 Gene_L


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Posted 03 February 2011 - 12:18 PM

I am running Windows 7 Home premium; 64 bit with IE9 Beta. I was able to print normally after I first bought/started up this Dell laptop but then a month or so later, whenever I attempted to print email or webpages, I would get the following error dialogue box: "An error has occured in the script on this page. Line-2036, Char-1, Error-the server threw an exception, Code-0, URL-res//iefrme.dll/preview.js". Wireless connectivity to the printer; I am able to print a test page. If I choose to open my IE browser with "Run as Administrator", the printer WILL print email/webpages: normal print process. Question: what do I need to do to fix the problem so when I log in as a regular user the printer will work? Thank you.

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#2 Allan


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Posted 03 February 2011 - 12:21 PM

What happens if you use an alternative browser (Firefox, Opera, Safari, etc)? And did this happen with IE8?

#3 Gene_L

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Posted 03 February 2011 - 12:27 PM

The problem was there while I was still using IE8. I have not tried another browser. I will download FireFox and see what happens. Thank you.

#4 Jacee


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Posted 03 February 2011 - 03:06 PM

See if this link is of any help http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/e0ca44e6-aac4-4d79-b845-35fd9a3462c9

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