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Computer Crashed


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#1 joshmurray

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Posted 03 February 2011 - 08:49 AM

My computer randomly shut down last night. While I was on it a blue screen appeared that said windows has encountered a problem and needs to close to prevent damage to your computer, etc.. It did not give a more specific error like some bsod.

After restart a window came up that said windows has recovered from a serious error and I saved the 2 files that are supposed to help diagnose the problem.

I cannot attach the other file which is a .dmp file, how can I view this dump file? Maybe I can copy and paste if I can open it.

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#2 Allan

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Posted 03 February 2011 - 09:40 AM

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply




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