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PUPWhiteSmoke Virus


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#1 xxmikexx

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Posted 03 February 2011 - 08:11 AM

I have a IBM T42 running Windows XP Pro, service pack 3. The Laptop has been infected with PUPWhiteSmoke. I have run Malewarebytes and AVG, both have found and removed portions of the infection but yet it still remains. I installed Combofix as per the instructions and have tried running it in safe mode with my firewall turned off. It opens the AutoScan window, Tells me about the time the scan might take, and then shows the blinking cursor. The cursor remains blinking for up to an hour but nothing else happens. My question is this, is that normal or is something going wrong?

Thanks

Edited by hamluis, 03 February 2011 - 08:59 AM.
Moved from XP to Am I Infected.


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#2 boopme

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Posted 03 February 2011 - 11:34 AM

Hello, please do not run and post a ComboFix log. ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer. It needed I'll ask for it thank you.

Please post the log your MBAM scan for review.

The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.


Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.

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