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Processor running at 100% CPU usage - can't do anything now


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#1 Labrat2

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Posted 02 February 2011 - 07:35 PM

There are several problems going on with my computer right now, but the most important one to take care of is just getting it so that I can make backups of my files. Then I plan to format the hard drive and just start over. I would be happy to run the programs you request, but that's not currently possible.

So, here's the story. On Saturday, January 29th, I was searching for some sort of quote to use in a card I was trying to make. I didn't notice, until it was too late of course, that the link I clicked on didn't have any type of mcafee notation next to it. I got the notice that it was a known attack site after clicking on it and immediately closed the tab, but it was too late. I had picked up a virus of some sort. A program called winscan.exe popped up and said I needed to defrag my systems. I didn't trust the program so I ust closed it. I ran krill and restored the host files back to their original settings as I had found, and used before, from your website to remove security scan. I ran MBAM (full scan), McAfee (full scan) and PC Health Advisor. They removed several things and winscan.exe didn't come back up, but then other problems started happening. McAfee would continuously shut off realtime scanning. I got into the registry and deleted anything that looked odd. I don't know if it did any good or harm. It didn't seem to do anything at all.

At the recommendation from another help site (sorry) I downloaded and ran Superantispyware, which found and removed almost 1200 threats including a rootkill.

I have run MBAM several times and find no other issues. Neither did McAfee. This morning McAfee realtime scanning and the firewall were shut off, but stayed on when I enabled them. However, this afternoon, I find that I can do absolutely nothing because something is causing the system to run at 100% CPU usage. Prior to this I hadn't tried to do anything with the registry for a couple days, but I did try to remove the google toolbar from Internet Explorer today, which I don't use. I was simply trying to free up some space on my hard drive, which is just about full.

I am using Windows XP and the computer is probably about 5 years old. Sorry this is so long, but I don't know what is relevent.

Thank you for any advise you can offer.

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#2 myrti

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Posted 07 February 2011 - 06:22 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.
If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]
If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.


Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • In the custom scan box paste the following:
    msconfig
    safebootminimal
    activex
    drivers32
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    explorer.exe
    winlogon.exe
    wininit.exe
    hlp.dat
    /md5stop
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#3 Labrat2

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Posted 07 February 2011 - 02:04 PM

Thank you for the quick response. I have managed to a get all of my files off of the computer and have already formatted my hard drive. I apologize for not getting this to you sooner. Please close this service log and thanks again!

#4 myrti

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Posted 07 February 2011 - 02:12 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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