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redirect virus I think, many issues,ongoing


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19 replies to this topic

#1 Julie Marie

Julie Marie

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  • Local time:06:32 AM

Posted 02 February 2011 - 06:14 PM

Greetings. I'm hoping to find some help here and will be grateful for any you can give me. Problems started several months ago. I was using Avast and Maleware bytes at the time of compromise and just recently switched to AVG in an attempt to fix the problem. I still am being redirected to ads and bogus sites, getting fake anti-spyware messages, and blue screens. My husband and I both use this laptop so I'm not sure where exactly the problem originated. I have read the instructions for starting the help process and hope I did everything correctly. Thank you in advance for any help.

DDS (Ver_10-12-12.02) - NTFSx86
Run by Julie at 14:26:42.85 on Wed 02/02/2011
Internet Explorer: 8.0.6001.18928 BrowserJavaVersion: 1.6.0_22
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3062.1238 [GMT -8:00]

AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Lavasoft Ad-Watch Live! *Enabled/Updated* {61CDFD9D-3CAC-9270-C6FC-52325ACB795B}

============== Running Processes ===============

C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Camera Assistant Software for Gateway\traybar.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\System32\wpcumi.exe
C:\Windows\sttray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\Camera Assistant Software for Gateway\CEC_MAIN.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\HTC\HTC Sync\ClientInitiatedStarter\ClientInitiatedStarter.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\FsynSrvStarter.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10h_ActiveX.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Users\Julie\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uDefault_Page_URL = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=M-6843
mStart Page = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=M-6843
mDefault_Page_URL = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=M-6843
uInternet Settings,ProxyOverride = <local>
uInternet Settings,ProxyServer = http=127.0.0.1:5577
mSearchAssistant = hxxp://www.gateway.com/g/sidepanel.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=M-6843
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\programdata\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [Skype] "c:\program files\skype\\phone\Skype.exe" /nosplash /minimized
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Camera Assistant Software] "c:\program files\camera assistant software for gateway\traybar.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [<NO NAME>]
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [WPCUMI] c:\windows\system32\WpcUmi.exe
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [SigmatelSysTrayApp] sttray.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Mobile Connectivity Suite] "c:\program files\htc\htc sync\application launcher\Application Launcher.exe" /startoptions
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
StartupFolder: c:\users\julie\appdata\roaming\micros~1\windows\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office11\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office11\ONENOTEM.EXE
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
LSP: c:\windows\system32\wpclsp.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
TCP: {EBFBD0CA-8BA8-431F-AA36-20155369AE97} = 205.171.3.65
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
SecurityProviders: credssp.dll, msansspc.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\julie\appdata\roaming\mozilla\firefox\profiles\bdcy1hmz.default\
FF - prefs.js: browser.search.selectedEngine - AVG Secure Search
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/
FF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4d47a027&v=6.011.025.001&i=23&tp=ab&iy=b&ychte=us&lng=en-US&q=
FF - component: c:\program files\avg\avg10\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\programdata\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\users\julie\appdata\roaming\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\users\julie\appdata\roaming\move networks\plugins\npqmp071505000011.dll
FF - plugin: c:\users\julie\appdata\roaming\mozilla\plugins\npPxPlay.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\avg\avg10\Firefox
FF - Ext: AVG Security Toolbar em:version=6.011.025.001 em:displayname=AVG Security Toolbar em:iconURL=chrome://tavgp/skin/logo.ico em:creator=AVG Technologies em:description=AVG Security Toolbar em:homepageURL=http://www.avg.com >: avg@igeared - c:\program files\avg\avg10\toolbar\firefox\avg@igeared
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Move Media Player: moveplayer@movenetworks.com - c:\users\julie\appdata\roaming\Move Networks

============= SERVICES / DRIVERS ===============

R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 26064]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2011-2-1 64288]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-12-8 251728]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34384]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-11-12 299984]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-1-6 6128720]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2010-10-22 265400]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-2-4 1352832]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-3 123472]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-3 30288]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-3 27216]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 Roxio Upnp Server 11;Roxio Upnp Server 11;c:\program files\roxio creator 2009\digital home 11\RoxioUpnpService11.exe [2008-8-14 367088]
S2 RoxLiveShare11;LiveShare P2P Server 11;"c:\program files\common files\roxio shared\11.0\sharedcom\roxliveshare11.exe" --> c:\program files\common files\roxio shared\11.0\sharedcom\RoxLiveShare11.exe [?]
S2 RoxWatch11;Roxio Hard Drive Watcher 11;"c:\program files\common files\roxio shared\11.0\sharedcom\roxwatch11.exe" --> c:\program files\common files\roxio shared\11.0\sharedcom\RoxWatch11.exe [?]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [2011-1-31 517448]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
S3 HTCAND32;HTC Device Driver;c:\windows\system32\drivers\ANDROIDUSB.sys [2009-6-10 24576]
S3 NETw2v32;Intel® PRO/Wireless 2200BG Network Connection Driver for Windows Vista;c:\windows\system32\drivers\NETw2v32.sys [2006-11-2 2589184]
S3 Roxio UPnP Renderer 11;Roxio UPnP Renderer 11;c:\program files\roxio creator 2009\digital home 11\RoxioUPnPRenderer11.exe [2008-8-14 313840]
S3 RoxMediaDB11;RoxMediaDB11;c:\program files\common files\roxio shared\11.0\sharedcom\RoxMediaDB11.exe [2009-3-3 1122304]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

=============== Created Last 30 ================

2011-02-02 07:21:43 -------- d-----w- c:\users\julie\appdata\roaming\AVG
2011-02-02 05:11:48 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2011-02-02 05:02:35 -------- dc-h--w- c:\progra~2\{74D08EB8-01D1-4BAE-91E3-F30C1B031AC6}
2011-02-02 05:02:19 -------- d-----w- c:\program files\Lavasoft
2011-02-01 07:45:25 -------- d-----w- c:\users\julie\appdata\local\AVG Security Toolbar
2011-02-01 07:33:15 25048 ----a-w- c:\program files\mozilla firefox\components\browserdirprovider.dll
2011-02-01 07:33:15 140248 ----a-w- c:\program files\mozilla firefox\components\brwsrcmp.dll
2011-02-01 07:33:13 98304 ----a-w- c:\program files\mozilla firefox\nssdbm3.dll
2011-02-01 07:33:13 89048 ----a-w- c:\program files\mozilla firefox\nssutil3.dll
2011-02-01 07:33:13 719832 ----a-w- c:\program files\mozilla firefox\mozcrt19.dll
2011-02-01 07:33:13 719832 ----a-w- c:\program files\mozilla firefox\mozcpp19.dll
2011-02-01 07:33:13 492504 ----a-w- c:\program files\mozilla firefox\sqlite3.dll
2011-02-01 07:33:13 16856 ----a-w- c:\program files\mozilla firefox\plugin-container.exe
2011-02-01 07:33:13 11775448 ----a-w- c:\program files\mozilla firefox\xul.dll
2011-02-01 07:33:12 107480 ----a-w- c:\program files\mozilla firefox\crashreporter.exe
2011-02-01 07:30:26 553696 ----a-w- c:\program files\mozilla firefox\uninstall\helper.exe
2011-02-01 06:40:27 -------- d--h--w- C:\$AVG
2011-02-01 05:55:47 -------- d-----w- c:\users\julie\appdata\roaming\AVG10
2011-02-01 05:54:57 -------- d--h--w- c:\progra~2\Common Files
2011-02-01 05:54:46 -------- d-----w- c:\progra~2\AVG Security Toolbar
2011-02-01 05:53:51 -------- d-----w- c:\windows\system32\drivers\AVG
2011-02-01 05:53:11 -------- d-----w- c:\program files\AVG
2011-02-01 05:44:46 -------- d-----w- c:\progra~2\AVG10
2011-02-01 05:31:21 -------- d-----w- c:\progra~2\MFAData

==================== Find3M ====================


=================== ROOTKIT ====================

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 6.0.6002 Disk: ST916082 rev.3.AA -> Harddisk0\DR0 -> \Device\Ide\iaStor0

device: opened successfully
user: MBR read successfully

Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys acpi.sys hal.dll >>UNKNOWN [0x866D0EC5]<<
_asm { PUSH EBP; MOV EBP, ESP; SUB ESP, 0x1c; PUSH EBX; PUSH ESI; MOV DWORD [EBP-0x4], 0x86ea1872; SUB DWORD [EBP-0x4], 0x86ea112e; PUSH EDI; CALL 0xffffffffffffdf33; }
1 ntkrnlpa!IofCallDriver[0x8264A962] -> \Device\Harddisk0\DR0[0x86D8D620]
3 CLASSPNP[0x8AD9F8B3] -> ntkrnlpa!IofCallDriver[0x8264A962] -> [0x85D27020]
5 acpi[0x8069E6BC] -> ntkrnlpa!IofCallDriver[0x8264A962] -> [0x85D26030]
[0x874768B8] -> IRP_MJ_CREATE -> 0x866D0EC5
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; MOV ES, AX; MOV DS, AX; MOV SI, 0x7c00; MOV DI, 0x600; MOV CX, 0x200; CLD ; REP MOVSB ; PUSH AX; PUSH 0x61c; RETF ; STI ; MOV CX, 0x4; MOV BP, 0x7be; CMP BYTE [BP+0x0], 0x0; }
detected disk devices:
\Device\Ide\IAAStorageDevice-0 -> \??\IDE#DiskST9160827AS_____________________________3.AAA___#4&af98c4e&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
\Driver\iaStor DriverStartIo -> 0x866D0AEA
user & kernel MBR OK
sectors 312581806 (+235): user != kernel
Warning: possible TDL3 rootkit infection !

============= FINISH: 14:28:13.93 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:10:32 AM

Posted 04 February 2011 - 02:20 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Do not Attach logs unless I ask you to.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.



Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Julie Marie

Julie Marie
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Posted 05 February 2011 - 11:51 PM

Hi Gringo! Thanks so much for helping me. Here is the report.

RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows Vista
Version 6.0.6002 (Service Pack 2)
Number of processors #2
==============================================
>Drivers
==============================================
0x8EE0D000 C:\Windows\system32\DRIVERS\igdkmd32.sys 7057408 bytes (Intel Corporation, Intel Graphics Kernel Mode Driver)
0x82606000 C:\Windows\system32\ntkrnlpa.exe 3903488 bytes (Microsoft Corporation, NT Kernel & System)
0x82606000 PnpManager 3903488 bytes
0x82606000 RAW 3903488 bytes
0x82606000 WMIxWDM 3903488 bytes
0x8FA08000 C:\Windows\system32\DRIVERS\NETw4v32.sys 2289664 bytes (Intel Corporation, Intel® Wireless WiFi Link Driver)
0x81820000 Win32k 2109440 bytes
0x81820000 C:\Windows\System32\win32k.sys 2109440 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0x8FE0C000 C:\Windows\system32\DRIVERS\AGRSM.sys 1204224 bytes (Agere Systems, SoftModem Device Driver)
0x8AC02000 C:\Windows\System32\Drivers\Ntfs.sys 1114112 bytes (Microsoft Corporation, NT File System Driver)
0x8320C000 C:\Windows\system32\drivers\ndis.sys 1093632 bytes (Microsoft Corporation, NDIS 6.0 wrapper driver)
0x8AA02000 C:\Windows\System32\drivers\tcpip.sys 958464 bytes (Microsoft Corporation, TCP/IP Driver)
0x804DC000 C:\Windows\system32\CI.dll 917504 bytes (Microsoft Corporation, Code Integrity Module)
0xB0205000 C:\Windows\system32\drivers\peauth.sys 909312 bytes (Microsoft Corporation, Protected Environment Authentication and Authorization Export Driver)
0x90270000 C:\Windows\System32\Drivers\dump_iaStor.sys 815104 bytes
0x83008000 C:\Windows\system32\DRIVERS\iaStor.sys 815104 bytes (Intel Corporation, Intel Matrix Storage Manager driver - ia32)
0x8AB07000 C:\Windows\system32\drivers\spsys.sys 720896 bytes (Microsoft Corporation, security processor)
0x8F4C8000 C:\Windows\System32\drivers\dxgkrnl.sys 659456 bytes (Microsoft Corporation, DirectX Graphics Kernel)
0x8F80F000 C:\Windows\system32\DRIVERS\HDAudBus.sys 577536 bytes (Microsoft Corporation, High Definition Audio Bus Driver)
0x8060D000 C:\Windows\system32\drivers\Wdf01000.sys 507904 bytes (Microsoft Corporation, WDF Dynamic)
0x8315A000 C:\Windows\System32\Drivers\ksecdd.sys 462848 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0x80412000 C:\Windows\system32\mcupdate_GenuineIntel.dll 458752 bytes (Microsoft Corporation, Intel Microcode Update Library)
0xAF402000 C:\Windows\system32\drivers\HTTP.sys 446464 bytes (Microsoft Corporation, HTTP Protocol Stack)
0x8F90C000 C:\Windows\system32\drivers\stwrt.sys 348160 bytes (IDT, Inc., NDHF)
0xAF572000 C:\Windows\System32\DRIVERS\srv.sys 319488 bytes (Microsoft Corporation, Server driver)
0x8073F000 C:\Windows\System32\drivers\volmgrx.sys 303104 bytes (Microsoft Corporation, Volume Manager Extension Driver)
0x8337D000 C:\Windows\system32\drivers\afd.sys 294912 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x8F9B3000 C:\Windows\system32\DRIVERS\avgtdix.sys 294912 bytes (AVG Technologies CZ, s.r.o., AVG Network connection watcher)
0x80696000 C:\Windows\system32\drivers\acpi.sys 286720 bytes (Microsoft Corporation, ACPI Driver for NT)
0x8049B000 C:\Windows\system32\CLFS.SYS 266240 bytes (Microsoft Corporation, Common Log File System Driver)
0x8FD01000 C:\Windows\system32\DRIVERS\storport.sys 266240 bytes (Microsoft Corporation, Microsoft Storage Port Driver)
0x8F580000 C:\Windows\system32\DRIVERS\USBPORT.SYS 253952 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0x805BC000 C:\Windows\system32\DRIVERS\avgldx86.sys 245760 bytes (AVG Technologies CZ, s.r.o., AVG AVI Loader Driver)
0x807AE000 C:\Windows\system32\DRIVERS\rdbss.sys 245760 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0x83342000 C:\Windows\system32\drivers\NETIO.SYS 241664 bytes (Microsoft Corporation, Network I/O Subsystem)
0xAF4FA000 C:\Windows\system32\DRIVERS\mrxsmb10.sys 233472 bytes (Microsoft Corporation, Longhorn SMB Downlevel SubRdr)
0x8AD12000 C:\Windows\system32\drivers\volsnap.sys 233472 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0x8F8C6000 C:\Windows\system32\DRIVERS\usbhub.sys 217088 bytes (Microsoft Corporation, Default Hub Driver for USB)
0x829BF000 ACPI_HAL 208896 bytes
0x829BF000 C:\Windows\system32\hal.dll 208896 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0x830FF000 C:\Windows\system32\drivers\fltmgr.sys 204800 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0x8F5CD000 C:\Windows\System32\DRIVERS\netbt.sys 204800 bytes (Microsoft Corporation, MBT Transport driver)
0x8FCD2000 C:\Windows\system32\DRIVERS\msiscsi.sys 192512 bytes (Microsoft Corporation, Microsoft iSCSI Initiator Driver)
0x8F961000 C:\Windows\system32\drivers\portcls.sys 184320 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0x8FC77000 C:\Windows\system32\DRIVERS\SynTP.sys 180224 bytes (Synaptics, Inc., Synaptics Touchpad Driver)
0x83317000 C:\Windows\system32\drivers\msrpc.sys 176128 bytes (Microsoft Corporation, Kernel Remote Procedure Call Provider)
0x8F89C000 C:\Windows\system32\DRIVERS\ks.sys 172032 bytes (Microsoft Corporation, Kernel CSA Library)
0x9037B000 C:\Windows\system32\DRIVERS\nwifi.sys 172032 bytes (Microsoft Corporation, NativeWiFi Miniport Driver)
0xB0303000 C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys 163840 bytes (AVG Technologies CZ, s.r.o. , IDS Application Activity Monitor Driver.)
0x8AD62000 C:\Windows\System32\drivers\ecache.sys 159744 bytes (Microsoft Corporation, Special Memory Device Cache)
0x806ED000 C:\Windows\system32\drivers\pci.sys 159744 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xAF54B000 C:\Windows\System32\DRIVERS\srv2.sys 159744 bytes (Microsoft Corporation, Smb 2.0 Server driver)
0x8F98E000 C:\Windows\system32\drivers\drmk.sys 151552 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0x8FD6F000 C:\Windows\system32\DRIVERS\ndiswan.sys 143360 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0x8FC37000 C:\Windows\system32\DRIVERS\Rtlh86.sys 139264 bytes (Realtek Corporation , Realtek 8101E/8168/8169 NDIS6 32-bit Driver )
0x8AD9A000 C:\Windows\system32\drivers\CLASSPNP.SYS 135168 bytes (Microsoft Corporation, SCSI Class System Dll)
0xAF4BA000 C:\Windows\system32\drivers\mrxdav.sys 135168 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0x90207000 C:\Windows\System32\Drivers\usbvideo.sys 135168 bytes (Microsoft Corporation, USB Video Class Driver)
0x8FF6E000 C:\Windows\System32\drivers\VIDEOPRT.SYS 135168 bytes (Microsoft Corporation, Video Port Driver)
0xAF4DB000 C:\Windows\system32\DRIVERS\mrxsmb.sys 126976 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0x830D7000 C:\Windows\system32\drivers\ataport.SYS 122880 bytes (Microsoft Corporation, ATAPI Driver Extension)
0xAF46F000 C:\Windows\System32\DRIVERS\srvnet.sys 118784 bytes (Microsoft Corporation, Server Network driver)
0x8AAEC000 C:\Windows\System32\drivers\fwpkclnt.sys 110592 bytes (Microsoft Corporation, FWP/IPsec Kernel-Mode API)
0x90350000 C:\Windows\system32\drivers\luafv.sys 110592 bytes (Microsoft Corporation, LUA File Virtualization Filter Driver)
0xAF48C000 C:\Windows\system32\DRIVERS\bowser.sys 102400 bytes (Microsoft Corporation, NT Lan Manager Datagram Receiver Driver)
0x8FCB0000 C:\Windows\system32\DRIVERS\cdrom.sys 98304 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xB0352000 C:\Users\Julie\AppData\Local\Temp\fxddapow.sys 98304 bytes
0xAF533000 C:\Windows\system32\DRIVERS\mrxsmb20.sys 98304 bytes (Microsoft Corporation, Longhorn SMB 2.0 Redirector)
0x833D8000 C:\Windows\System32\Drivers\dfsc.sys 94208 bytes (Microsoft Corporation, DFS Namespace Client Driver)
0x8FD4D000 C:\Windows\system32\DRIVERS\rasl2tp.sys 94208 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0x831CB000 C:\Windows\system32\DRIVERS\usbccgp.sys 94208 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0xB032D000 C:\Windows\system32\DRIVERS\cdfs.sys 90112 bytes (Microsoft Corporation, CD-ROM File System Driver)
0x8ABDD000 C:\Windows\system32\DRIVERS\pacer.sys 90112 bytes (Microsoft Corporation, QoS Packet Scheduler)
0x8FFC1000 C:\Windows\system32\DRIVERS\tdx.sys 90112 bytes (Microsoft Corporation, TDI Translation Driver)
0xAF4A5000 C:\Windows\System32\drivers\mpsdrv.sys 86016 bytes (Microsoft Corporation, Microsoft Protection Service Driver)
0x8FDB5000 C:\Windows\system32\DRIVERS\rassstp.sys 86016 bytes (Microsoft Corporation, RAS SSTP Miniport Call Manager)
0x8FDA1000 C:\Windows\system32\DRIVERS\raspptp.sys 81920 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0x8FFD7000 C:\Windows\system32\DRIVERS\smb.sys 81920 bytes (Microsoft Corporation, SMB Transport driver)
0x8FC59000 C:\Windows\system32\DRIVERS\i8042prt.sys 77824 bytes (Microsoft Corporation, i8042 Port Driver)
0x903AF000 C:\Windows\system32\DRIVERS\rspndr.sys 77824 bytes (Microsoft Corporation, Link-Layer Topology Responder Driver for NDIS 6)
0x90250000 C:\Windows\system32\drivers\RTSTOR.SYS 77824 bytes (Realtek Semiconductor Corp., Realtek USB Mass Storage Driver for Vista)
0x833C5000 C:\Windows\system32\DRIVERS\wanarp.sys 77824 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0x8AD89000 C:\Windows\system32\drivers\disk.sys 69632 bytes (Microsoft Corporation, PnP Disk Driver)
0x8F8FB000 C:\Windows\System32\Drivers\NDProxy.SYS 69632 bytes (Microsoft Corporation, NDIS Proxy)
0x80482000 C:\Windows\system32\PSHED.dll 69632 bytes (Microsoft Corporation, Platform Specific Hardware Error Driver)
0x83131000 C:\Windows\system32\drivers\fileinfo.sys 65536 bytes (Microsoft Corporation, FileInfo Filter Driver)
0x90231000 C:\Windows\system32\DRIVERS\HIDCLASS.SYS 65536 bytes (Microsoft Corporation, Hid Class Library)
0x9036B000 C:\Windows\system32\DRIVERS\lltdio.sys 65536 bytes (Microsoft Corporation, Link-Layer Topology Mapper I/O Driver)
0x8079E000 C:\Windows\System32\drivers\mountmgr.sys 65536 bytes (Microsoft Corporation, Mount Point Manager)
0x8FDCA000 C:\Windows\system32\DRIVERS\termdd.sys 65536 bytes (Microsoft Corporation, Terminal Server Driver)
0x8ABCE000 C:\Windows\system32\DRIVERS\intelppm.sys 61440 bytes (Microsoft Corporation, Processor Device Driver)
0x83141000 C:\Windows\system32\DRIVERS\Lbd.sys 61440 bytes (Lavasoft AB, Boot Driver)
0x90341000 C:\Windows\system32\DRIVERS\monitor.sys 61440 bytes (Microsoft Corporation, Monitor Driver)
0x8AD53000 C:\Windows\System32\Drivers\mup.sys 61440 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0x80714000 C:\Windows\System32\drivers\partmgr.sys 61440 bytes (Microsoft Corporation, Partition Management Driver)
0x8FD92000 C:\Windows\system32\DRIVERS\raspppoe.sys 61440 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0x8F5BE000 C:\Windows\system32\DRIVERS\usbehci.sys 61440 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0x80730000 C:\Windows\system32\drivers\volmgr.sys 61440 bytes (Microsoft Corporation, Volume Manager Driver)
0x81A60000 C:\Windows\System32\cdd.dll 57344 bytes (Microsoft Corporation, Canonical Display Driver)
0x8F800000 C:\Windows\system32\DRIVERS\netbios.sys 57344 bytes (Microsoft Corporation, NetBIOS interface driver)
0x8FFAA000 C:\Windows\System32\Drivers\Npfs.SYS 57344 bytes (Microsoft Corporation, NPFS Driver)
0x80790000 C:\Windows\system32\drivers\PCIIDEX.SYS 57344 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0x90263000 C:\Windows\System32\Drivers\crashdmp.sys 53248 bytes (Microsoft Corporation, Crash Dump Driver)
0x8FF32000 C:\Windows\system32\drivers\modem.sys 53248 bytes (Microsoft Corporation, Modem Device Driver)
0x8FDE6000 C:\Windows\system32\DRIVERS\umbus.sys 53248 bytes (Microsoft Corporation, User-Mode Bus Enumerator)
0x80689000 C:\Windows\system32\drivers\WDFLDR.SYS 53248 bytes (Microsoft Corporation, WDFLDR)
0x8FF3F000 C:\Windows\system32\DRIVERS\avgmfx86.sys 49152 bytes (AVG Technologies CZ, s.r.o., AVG Resident Shield Minifilter Driver)
0xB02ED000 C:\Windows\System32\drivers\tcpipreg.sys 49152 bytes (Microsoft Corporation, TCP/IP Registry Compatibility Driver)
0x8FF62000 C:\Windows\System32\drivers\vga.sys 49152 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0x8F569000 C:\Windows\System32\drivers\watchdog.sys 49152 bytes (Microsoft Corporation, Watchdog Driver)
0xAF5D8000 C:\Windows\system32\DRIVERS\AVGIDSShim.Sys 45056 bytes (AVG Technologies CZ, s.r.o. , IDS Application Activity Monitor Loader Driver.)
0x8FC6C000 C:\Windows\system32\DRIVERS\kbdclass.sys 45056 bytes (Microsoft Corporation, Keyboard Class Driver)
0x8FCA5000 C:\Windows\system32\DRIVERS\mouclass.sys 45056 bytes (Microsoft Corporation, Mouse Class Driver)
0x8FF9F000 C:\Windows\System32\Drivers\Msfs.SYS 45056 bytes (Microsoft Corporation, Mailslot driver)
0x8FD64000 C:\Windows\system32\DRIVERS\ndistapi.sys 45056 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0x8FD42000 C:\Windows\system32\DRIVERS\TDI.SYS 45056 bytes (Microsoft Corporation, TDI Wrapper)
0x8ADDF000 C:\Windows\system32\DRIVERS\tunnel.sys 45056 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x8F575000 C:\Windows\system32\DRIVERS\usbuhci.sys 45056 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xB02F9000 C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys 40960 bytes (AVG Technologies CZ, s.r.o. , IDS Application Activity Monitor Filter Driver.)
0x80726000 C:\Windows\system32\DRIVERS\BATTC.SYS 40960 bytes (Microsoft Corporation, Battery Class Driver)
0x90337000 C:\Windows\System32\drivers\Dxapi.sys 40960 bytes (Microsoft Corporation, DirectX API Driver)
0x8FCC8000 C:\Windows\System32\Drivers\GEARAspiWDM.sys 40960 bytes (GEAR Software Inc., CD DVD Filter)
0x830F5000 C:\Windows\system32\drivers\msahci.sys 40960 bytes (Microsoft Corporation, MS AHCI 1.0 Standard Driver)
0x8FDDC000 C:\Windows\system32\DRIVERS\mssmbios.sys 40960 bytes (Microsoft Corporation, System Management BIOS Driver)
0x903A5000 C:\Windows\system32\DRIVERS\ndisuio.sys 40960 bytes (Microsoft Corporation, NDIS User mode I/O driver)
0x8FFF4000 C:\Windows\system32\drivers\nsiproxy.sys 40960 bytes (Microsoft Corporation, NSI Proxy)
0x83150000 C:\Windows\System32\Drivers\PxHelp20.sys 40960 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xB02E3000 C:\Windows\System32\Drivers\secdrv.SYS 40960 bytes (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K., Macrovision SECURITY Driver)
0x8ADC9000 C:\Windows\system32\DRIVERS\AVGIDSEH.Sys 36864 bytes (AVG Technologies CZ, s.r.o. , IDS Application Activity Monitor Helper Driver.)
0x8ADBB000 C:\Windows\system32\drivers\crcdisk.sys 36864 bytes (Microsoft Corporation, Disk Block Verification Filter Driver)
0x8FF4B000 C:\Windows\System32\Drivers\Fs_Rec.SYS 36864 bytes (Microsoft Corporation, File System Recognizer Driver)
0x90228000 C:\Windows\system32\DRIVERS\hidusb.sys 36864 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xB036A000 C:\Windows\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0x8FFB8000 C:\Windows\System32\DRIVERS\rasacd.sys 36864 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0x81A40000 C:\Windows\System32\TSDDD.dll 36864 bytes (Microsoft Corporation, Framebuffer Display Driver)
0x8ADEA000 C:\Windows\system32\DRIVERS\tunmp.sys 36864 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x8FE00000 C:\Windows\System32\Drivers\UVCFTR_S.SYS 36864 bytes (Chicony Electronics Co., Ltd., UVCFTR_S.sys)
0x8ADF7000 C:\Windows\system32\DRIVERS\wmiacpi.sys 36864 bytes (Microsoft Corporation, Windows Management Interface for ACPI)
0x806DC000 C:\Windows\system32\drivers\WMILIB.SYS 36864 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0x8FFEB000 C:\Windows\system32\drivers\ws2ifsl.sys 36864 bytes (Microsoft Corporation, Winsock2 IFS Layer)
0x830CF000 C:\Windows\system32\drivers\atapi.sys 32768 bytes (Microsoft Corporation, ATAPI IDE Miniport Driver)
0x80493000 C:\Windows\system32\BOOTVID.dll 32768 bytes (Microsoft Corporation, VGA Boot Driver)
0x90248000 C:\Windows\system32\DRIVERS\mouhid.sys 32768 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0x806E5000 C:\Windows\system32\drivers\msisadrv.sys 32768 bytes (Microsoft Corporation, ISA Driver)
0x8FF8F000 C:\Windows\System32\DRIVERS\RDPCDD.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x8FF97000 C:\Windows\system32\drivers\rdpencdd.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x8AD4B000 C:\Windows\System32\Drivers\spldr.sys 32768 bytes (Microsoft Corporation, loader for security processor)
0x8FF5B000 C:\Windows\System32\Drivers\Beep.SYS 28672 bytes (Microsoft Corporation, BEEP Driver)
0x90241000 C:\Windows\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0x80789000 C:\Windows\system32\drivers\intelide.sys 28672 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0x8040B000 C:\Windows\system32\kdcom.dll 28672 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xB034B000 C:\Users\Julie\AppData\Local\Temp\mbr.sys 28672 bytes
0x8FF54000 C:\Windows\System32\Drivers\Null.SYS 28672 bytes (Microsoft Corporation, NULL Driver)
0x8ADC4000 C:\Windows\system32\DRIVERS\avgrkx86.sys 20480 bytes (AVG Technologies CZ, s.r.o., AVG Anti-Rootkit Driver)
0x8ADF3000 C:\Windows\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0x80723000 C:\Windows\system32\DRIVERS\compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0x8FDDA000 C:\Windows\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0x8FCA3000 C:\Windows\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
!!!!!!!!!!!Hidden driver: 0x866D0AEA ?_empty_? 1302 bytes
!!!!!!!!!!!Hidden driver: 0x874768B8 ?_empty_? 0 bytes
==============================================
>Stealth
==============================================
0x83008000 WARNING: suspicious driver modification [iaStor.sys::0x866D0AEA]
0x830F5000 WARNING: Virus alike driver modification [msahci.sys], 40960 bytes

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 06 February 2011 - 12:40 AM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 Julie Marie

Julie Marie
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Posted 06 February 2011 - 02:36 AM

Gringo,

I am using 2 computers to get this done. On the messed up computer I followed the instructions to disable all anti-virus. Then I ran combofix. It prompted me to remove Avg. When I attempted to do that, I got this message:

Severity: Error
Error code: 0xC0070643
Error message: General internal error.
Additional message: Service 'AVG WatchDog' avgwd could not be stopped. Verify that you have sufficient privledges to stop system services. (0xC0070781)
Context: MSI action failed.

I typed that myself so I hope there aren't any errors. Julie

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 06 February 2011 - 02:47 AM

AVG right now is very hard to shut down long enough to run our scans and is actively going after some of our tools - for this reason we are going to have to remove it until we are finished

I would like you to uninstall AVG and run their AVG removal tool
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 Julie Marie

Julie Marie
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Posted 06 February 2011 - 03:50 AM

OK. Let's see if I did it right!

ComboFix 11-02-05.01 - Julie 02/06/2011 0:32.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3062.2041 [GMT -8:00]
Running from: c:\users\Julie\Desktop\ComboFix.exe
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\users\Julie\AppData\Roaming\.#
D:\Autorun.inf

Infected copy of c:\windows\system32\drivers\msahci.sys was found and disinfected
Restored copy from - Kitty had a snack :P
.
((((((((((((((((((((((((( Files Created from 2011-01-06 to 2011-02-06 )))))))))))))))))))))))))))))))
.

2011-02-06 08:43 . 2011-02-06 08:44 -------- d-----w- c:\users\Julie\AppData\Local\temp
2011-02-06 08:43 . 2011-02-06 08:43 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-02-06 08:43 . 2011-02-06 08:43 -------- d-----w- c:\users\Guest\AppData\Local\temp
2011-02-01 07:33 . 2010-12-03 19:35 25048 ----a-w- c:\program files\Mozilla Firefox\components\browserdirprovider.dll
2011-02-01 07:33 . 2010-12-03 19:35 140248 ----a-w- c:\program files\Mozilla Firefox\components\brwsrcmp.dll
2011-02-01 07:33 . 2010-12-03 19:35 89048 ----a-w- c:\program files\Mozilla Firefox\nssutil3.dll
2011-02-01 07:33 . 2010-12-03 19:35 719832 ----a-w- c:\program files\Mozilla Firefox\mozcrt19.dll
2011-02-01 07:33 . 2010-12-03 19:35 719832 ----a-w- c:\program files\Mozilla Firefox\mozcpp19.dll
2011-02-01 07:33 . 2010-12-03 19:35 492504 ----a-w- c:\program files\Mozilla Firefox\sqlite3.dll
2011-02-01 07:33 . 2010-12-03 19:35 16856 ----a-w- c:\program files\Mozilla Firefox\plugin-container.exe
2011-02-01 07:33 . 2010-12-03 19:35 11775448 ----a-w- c:\program files\Mozilla Firefox\xul.dll
2011-02-01 07:33 . 2010-12-03 17:36 98304 ----a-w- c:\program files\Mozilla Firefox\nssdbm3.dll
2011-02-01 07:33 . 2010-12-03 19:35 107480 ----a-w- c:\program files\Mozilla Firefox\crashreporter.exe
2011-02-01 07:30 . 2010-12-03 19:35 553696 ----a-w- c:\program files\Mozilla Firefox\uninstall\helper.exe
2011-02-01 06:40 . 2011-02-01 06:40 -------- d-----w- C:\$AVG
2011-02-01 05:55 . 2011-02-01 05:55 -------- d-----w- c:\users\Julie\AppData\Roaming\AVG10
2011-02-01 05:54 . 2011-02-01 05:54 -------- d--h--w- c:\programdata\Common Files
2011-02-01 05:53 . 2011-02-02 07:11 -------- d-----w- c:\program files\AVG
2011-02-01 05:44 . 2011-02-06 08:01 -------- d-----w- c:\programdata\AVG10
2011-02-01 05:31 . 2011-02-01 05:50 -------- d-----w- c:\programdata\MFAData
2011-02-01 02:42 . 2011-02-01 02:42 -------- d-----w- c:\users\Bradley\AppData\Roaming\Malwarebytes
2011-02-01 02:42 . 2011-02-01 02:43 -------- d-----w- c:\users\Bradley\AppData\Roaming\Teleca
2011-02-01 02:42 . 2011-02-01 02:42 -------- d-----w- c:\users\Bradley\AppData\Local\VirtualStore

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"Skype"="c:\program files\Skype\\Phone\Skype.exe" [2009-04-16 24264488]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-07-12 178712]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-04-26 865840]
"Camera Assistant Software"="c:\program files\Camera Assistant Software for Gateway\traybar.exe" [2007-09-13 638976]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-02-12 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-02-12 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-12 133656]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-05-27 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-05-30 292136]
"WPCUMI"="c:\windows\system32\WpcUmi.exe" [2006-11-02 176128]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2006-01-12 155648]
"SigmatelSysTrayApp"="sttray.exe" [2007-09-07 405504]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2010-04-07 202256]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2010-09-24 40368]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"Mobile Connectivity Suite"="c:\program files\HTC\HTC Sync\Application Launcher\Application Launcher.exe" [2009-11-20 598016]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"Launcher"="c:\windows\SMINST\launcher.exe" [2008-01-19 40072]

c:\users\Julie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Microsoft Office OneNote 2003 Quick Launch.lnk - c:\program files\Microsoft Office\OFFICE11\ONENOTEM.EXE [2007-4-19 64864]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Microsoft Office OneNote 2003 Quick Launch.lnk - c:\program files\Microsoft Office\OFFICE11\ONENOTEM.EXE [2007-4-19 64864]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"mixer"=wdmaud.drv

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders credssp.dll, msansspc.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"AntiVirusOverride"=dword:00000001

R0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys [x]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe [x]
R2 avgwd;AVG WatchDog;c:\program files\AVG\AVG10\avgwdsvc.exe [x]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 Roxio Upnp Server 11;Roxio Upnp Server 11;c:\program files\Roxio Creator 2009\Digital Home 11\RoxioUpnpService11.exe [2008-08-14 367088]
R2 RoxLiveShare11;LiveShare P2P Server 11;c:\program files\Common Files\Roxio Shared\11.0\SharedCOM\RoxLiveShare11.exe [x]
R2 RoxWatch11;Roxio Hard Drive Watcher 11;c:\program files\Common Files\Roxio Shared\11.0\SharedCOM\RoxWatch11.exe [x]
R3 HTCAND32;HTC Device Driver;c:\windows\system32\Drivers\ANDROIDUSB.sys [2009-06-10 24576]
R3 NETw2v32;Intel® PRO/Wireless 2200BG Network Connection Driver for Windows Vista;c:\windows\system32\DRIVERS\NETw2v32.sys [2006-11-02 2589184]
R3 Roxio UPnP Renderer 11;Roxio UPnP Renderer 11;c:\program files\Roxio Creator 2009\Digital Home 11\RoxioUPnPRenderer11.exe [2008-08-14 313840]
R3 RoxMediaDB11;RoxMediaDB11;c:\program files\Common Files\Roxio Shared\11.0\SharedCOM\RoxMediaDB11.exe [2009-01-09 1122304]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=M-6843
uInternet Settings,ProxyOverride = <local>
uInternet Settings,ProxyServer = http=127.0.0.1:5577
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
LSP: c:\windows\system32\wpclsp.dll
TCP: {EBFBD0CA-8BA8-431F-AA36-20155369AE97} = 205.171.3.65
FF - ProfilePath - c:\users\Julie\AppData\Roaming\Mozilla\Firefox\Profiles\bdcy1hmz.default\
FF - prefs.js: browser.search.selectedEngine - AVG Secure Search
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/
FF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4d47a027&v=6.011.025.001&i=23&tp=ab&iy=b&ychte=us&lng=en-US&q=
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Move Media Player: moveplayer@movenetworks.com - c:\users\Julie\AppData\Roaming\Move Networks
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-02-06 00:44
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
Completion time: 2011-02-06 00:47:41
ComboFix-quarantined-files.txt 2011-02-06 08:47

Pre-Run: 91,241,967,616 bytes free
Post-Run: 91,225,464,832 bytes free

- - End Of File - - DFFF278982ECE173EA9546F02A6635A8

#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:10:32 AM

Posted 06 February 2011 - 03:58 AM

Greetings

Very well done!!

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

DDS::
uInternet Settings,ProxyOverride = <local>
uInternet Settings,ProxyServer = http=127.0.0.1:5577


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 Julie Marie

Julie Marie
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:06:32 AM

Posted 06 February 2011 - 12:21 PM

Hey Gringo,

I ran that script and then tried to get to the site to post the log. Now whenever I try to click on IE or FF it gives me this error message:
"Illegal operation attempted on a registry key that has been marked for deletion"
I had to put the log on an sd card and send it from my other computer. So here it is:

ComboFix 11-02-05.01 - Julie 02/06/2011 8:56.2.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3062.1901 [GMT -8:00]
Running from: c:\users\Julie\Desktop\ComboFix.exe
Command switches used :: c:\users\Julie\Desktop\CFScript.txt
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.

((((((((((((((((((((((((( Files Created from 2011-01-06 to 2011-02-06 )))))))))))))))))))))))))))))))
.

2011-02-06 17:02 . 2011-02-06 17:02 -------- d-----w- c:\users\Julie\AppData\Local\temp
2011-02-06 17:02 . 2011-02-06 17:02 -------- d-----w- c:\users\Guest\AppData\Local\temp
2011-02-06 17:02 . 2011-02-06 17:02 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-02-06 17:02 . 2011-02-06 17:02 -------- d-----w- c:\users\Bradley\AppData\Local\temp
2011-02-01 07:33 . 2010-12-03 19:35 25048 ----a-w- c:\program files\Mozilla Firefox\components\browserdirprovider.dll
2011-02-01 07:33 . 2010-12-03 19:35 140248 ----a-w- c:\program files\Mozilla Firefox\components\brwsrcmp.dll
2011-02-01 07:33 . 2010-12-03 19:35 89048 ----a-w- c:\program files\Mozilla Firefox\nssutil3.dll
2011-02-01 07:33 . 2010-12-03 19:35 719832 ----a-w- c:\program files\Mozilla Firefox\mozcrt19.dll
2011-02-01 07:33 . 2010-12-03 19:35 719832 ----a-w- c:\program files\Mozilla Firefox\mozcpp19.dll
2011-02-01 07:33 . 2010-12-03 19:35 492504 ----a-w- c:\program files\Mozilla Firefox\sqlite3.dll
2011-02-01 07:33 . 2010-12-03 19:35 16856 ----a-w- c:\program files\Mozilla Firefox\plugin-container.exe
2011-02-01 07:33 . 2010-12-03 19:35 11775448 ----a-w- c:\program files\Mozilla Firefox\xul.dll
2011-02-01 07:33 . 2010-12-03 17:36 98304 ----a-w- c:\program files\Mozilla Firefox\nssdbm3.dll
2011-02-01 07:33 . 2010-12-03 19:35 107480 ----a-w- c:\program files\Mozilla Firefox\crashreporter.exe
2011-02-01 07:30 . 2010-12-03 19:35 553696 ----a-w- c:\program files\Mozilla Firefox\uninstall\helper.exe
2011-02-01 06:40 . 2011-02-01 06:40 -------- d-----w- C:\$AVG
2011-02-01 05:55 . 2011-02-01 05:55 -------- d-----w- c:\users\Julie\AppData\Roaming\AVG10
2011-02-01 05:54 . 2011-02-01 05:54 -------- d--h--w- c:\programdata\Common Files
2011-02-01 05:53 . 2011-02-02 07:11 -------- d-----w- c:\program files\AVG
2011-02-01 05:44 . 2011-02-06 08:01 -------- d-----w- c:\programdata\AVG10
2011-02-01 05:31 . 2011-02-01 05:50 -------- d-----w- c:\programdata\MFAData
2011-02-01 02:42 . 2011-02-01 02:42 -------- d-----w- c:\users\Bradley\AppData\Roaming\Malwarebytes
2011-02-01 02:42 . 2011-02-01 02:43 -------- d-----w- c:\users\Bradley\AppData\Roaming\Teleca
2011-02-01 02:42 . 2011-02-01 02:42 -------- d-----w- c:\users\Bradley\AppData\Local\VirtualStore

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"Skype"="c:\program files\Skype\\Phone\Skype.exe" [2009-04-16 24264488]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-07-12 178712]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-04-26 865840]
"Camera Assistant Software"="c:\program files\Camera Assistant Software for Gateway\traybar.exe" [2007-09-13 638976]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-02-12 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-02-12 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-12 133656]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-05-27 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-05-30 292136]
"WPCUMI"="c:\windows\system32\WpcUmi.exe" [2006-11-02 176128]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2006-01-12 155648]
"SigmatelSysTrayApp"="sttray.exe" [2007-09-07 405504]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2010-04-07 202256]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2010-09-24 40368]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"Mobile Connectivity Suite"="c:\program files\HTC\HTC Sync\Application Launcher\Application Launcher.exe" [2009-11-20 598016]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"Launcher"="c:\windows\SMINST\launcher.exe" [2008-01-19 40072]

c:\users\Julie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Microsoft Office OneNote 2003 Quick Launch.lnk - c:\program files\Microsoft Office\OFFICE11\ONENOTEM.EXE [2007-4-19 64864]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Microsoft Office OneNote 2003 Quick Launch.lnk - c:\program files\Microsoft Office\OFFICE11\ONENOTEM.EXE [2007-4-19 64864]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"mixer"=wdmaud.drv

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders credssp.dll, msansspc.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"AntiVirusOverride"=dword:00000001

R0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys [x]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe [x]
R2 avgwd;AVG WatchDog;c:\program files\AVG\AVG10\avgwdsvc.exe [x]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 Roxio Upnp Server 11;Roxio Upnp Server 11;c:\program files\Roxio Creator 2009\Digital Home 11\RoxioUpnpService11.exe [2008-08-14 367088]
R2 RoxLiveShare11;LiveShare P2P Server 11;c:\program files\Common Files\Roxio Shared\11.0\SharedCOM\RoxLiveShare11.exe [x]
R2 RoxWatch11;Roxio Hard Drive Watcher 11;c:\program files\Common Files\Roxio Shared\11.0\SharedCOM\RoxWatch11.exe [x]
R3 HTCAND32;HTC Device Driver;c:\windows\system32\Drivers\ANDROIDUSB.sys [2009-06-10 24576]
R3 NETw2v32;Intel® PRO/Wireless 2200BG Network Connection Driver for Windows Vista;c:\windows\system32\DRIVERS\NETw2v32.sys [2006-11-02 2589184]
R3 Roxio UPnP Renderer 11;Roxio UPnP Renderer 11;c:\program files\Roxio Creator 2009\Digital Home 11\RoxioUPnPRenderer11.exe [2008-08-14 313840]
R3 RoxMediaDB11;RoxMediaDB11;c:\program files\Common Files\Roxio Shared\11.0\SharedCOM\RoxMediaDB11.exe [2009-01-09 1122304]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=M-6843
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
LSP: c:\windows\system32\wpclsp.dll
TCP: {EBFBD0CA-8BA8-431F-AA36-20155369AE97} = 205.171.3.65
FF - ProfilePath - c:\users\Julie\AppData\Roaming\Mozilla\Firefox\Profiles\bdcy1hmz.default\
FF - prefs.js: browser.search.selectedEngine - AVG Secure Search
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/
FF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4d47a027&v=6.011.025.001&i=23&tp=ab&iy=b&ychte=us&lng=en-US&q=
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Move Media Player: moveplayer@movenetworks.com - c:\users\Julie\AppData\Roaming\Move Networks
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-02-06 09:02
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
Completion time: 2011-02-06 09:05:13
ComboFix-quarantined-files.txt 2011-02-06 17:05
ComboFix2.txt 2011-02-06 08:47

Pre-Run: 90,313,572,352 bytes free
Post-Run: 90,284,261,376 bytes free

- - End Of File - - E92B32CD9A9349F52F3EF50C5CB9D205

#10 gringo_pr

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Posted 06 February 2011 - 01:12 PM

Hello

restart the computer and that problem will go away


These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 8.2.5
J2SE Runtime Environment 5.0 Update 6
Java™ 6 Update 5
Java™ 6 Update 7


and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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#11 Julie Marie

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Posted 06 February 2011 - 07:18 PM

Gringo,

I have the MBAM log but I cannot get hijack this to put anything in the notepad. I followed instructions but it tells me if I right click on the icon I should have a choice to "run as administrator" and I do not. I'm not sure what I'm doing wrong with that. Here is the MBAM log:

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5698

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18928

2/6/2011 4:03:08 PM
mbam-log-2011-02-06 (16-03-08).txt

Scan type: Quick scan
Objects scanned: 172283
Time elapsed: 8 minute(s), 13 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#12 gringo_pr

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Posted 06 February 2011 - 08:37 PM

Hello

Sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

Gringo
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#13 Julie Marie

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Posted 06 February 2011 - 09:31 PM

Hi Gringo,
I apologize for my lack of expertise. I am still unable to figure out how to run as administrator. I've right clicked just about everything and never get "run as administrator" as an option. I have no idea what I'm doing wrong. :(

#14 Julie Marie

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Posted 06 February 2011 - 09:35 PM

Here are the options I'm given when I right click:

Open
Pin to start menu
Ad to quick launch

Scan with Malwarebytes

Send to ->

cut
copy
create shortcut
delete
rename
properties



That's all

#15 gringo_pr

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Posted 06 February 2011 - 09:45 PM

Hello

I need you to navagate to this file C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

Ok 1st click on the start botton
click on my computer
double click the C: drive
double click on the folder named Program Files
double click on the folder named Trend Micro
double click on the folder named HiJackThis
right click on HiJackThis.exe and select run as admin


Gringo
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