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Windows firewall disabled and google redirects


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9 replies to this topic

#1 LaPaso

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Posted 02 February 2011 - 04:42 PM

Help please!

So, I get home from work and my husband says "the computer is broken, i was just looking at car/hot rod photos and now.....". I am sure he's looking at something other than car/hot rod photos ;), but what's a gal going to do? I can usually run spybot or do a restore point, but not today. The windows firewall is disabled and will not turn on. Every google link leads to a redirect. I've downloaded and installed malwarebytes to no avail. have run spybot and it's still happening. i don't know much about computers but am very good at following instructions if anyone can help. thanks for your time.

Cheryl

Edited by Budapest, 02 February 2011 - 04:57 PM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~BP


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#2 Budapest

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Posted 02 February 2011 - 04:58 PM

Try this:

http://www.bleepingcomputer.com/virus-removal/remove-tdss-tdl3-alureon-rootkit-using-tdsskiller
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 LaPaso

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Posted 02 February 2011 - 05:17 PM

downloaded and ran tdss, but did not list any infections.

#4 Budapest

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Posted 02 February 2011 - 05:19 PM

Can you please post the log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 LaPaso

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Posted 02 February 2011 - 05:32 PM

the tdss report log?
if so:

2011/02/02 16:32:11.0635 1240 TDSS rootkit removing tool 2.4.16.0 Feb 1 2011 10:34:03
2011/02/02 16:32:11.0835 1240 ================================================================================
2011/02/02 16:32:11.0835 1240 SystemInfo:
2011/02/02 16:32:11.0835 1240
2011/02/02 16:32:11.0835 1240 OS Version: 6.1.7600 ServicePack: 0.0
2011/02/02 16:32:11.0835 1240 Product type: Workstation
2011/02/02 16:32:11.0835 1240 ComputerName: CHERYL-PC
2011/02/02 16:32:11.0835 1240 UserName: Cheryl
2011/02/02 16:32:11.0836 1240 Windows directory: C:\Windows
2011/02/02 16:32:11.0836 1240 System windows directory: C:\Windows
2011/02/02 16:32:11.0836 1240 Running under WOW64
2011/02/02 16:32:11.0836 1240 Processor architecture: Intel x64
2011/02/02 16:32:11.0836 1240 Number of processors: 4
2011/02/02 16:32:11.0836 1240 Page size: 0x1000
2011/02/02 16:32:11.0836 1240 Boot type: Normal boot
2011/02/02 16:32:11.0836 1240 ================================================================================
2011/02/02 16:32:12.0519 1240 Initialize success

#6 Budapest

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Posted 02 February 2011 - 05:47 PM

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 LaPaso

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Posted 02 February 2011 - 10:17 PM

okay, here are the log results. it didn't fix the redirect problem and still cannot enable windows firewall. i will work on this more tomorrow night. thanks for your help.

cheryl

p.s. there were over 2,000 tracking cookies in the log which i have NOT included because it would not let me post them...told me my post was too long to post :)

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/02/2011 at 08:45 PM

Application Version : 4.48.1000

Core Rules Database Version : 6328
Trace Rules Database Version: 4140

Scan type : Complete Scan
Total Scan Time : 03:32:06

Memory items scanned : 321
Memory threats detected : 0
Registry items scanned : 13170
Registry threats detected : 0
File items scanned : 457834
File threats detected : 2291

Adware.Tracking Cookie


Trojan.Dropper/Win-NV
C:\WINDOWS.OLD\PROGRAM FILES\PC-DOCTOR FOR WINDOWS\HTTP.DLL

Trojan.Vundo-Variant/F
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\18 WHEELS OF STEEL - AMERICAN LONG HAUL\DE\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\18 WHEELS OF STEEL - AMERICAN LONG HAUL\EN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\18 WHEELS OF STEEL - AMERICAN LONG HAUL\EN-US\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\18 WHEELS OF STEEL - AMERICAN LONG HAUL\ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\18 WHEELS OF STEEL - AMERICAN LONG HAUL\ES-ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\18 WHEELS OF STEEL - AMERICAN LONG HAUL\FR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\18 WHEELS OF STEEL - AMERICAN LONG HAUL\IT\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\18 WHEELS OF STEEL - AMERICAN LONG HAUL\KO-KR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\18 WHEELS OF STEEL - AMERICAN LONG HAUL\ZH\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\18 WHEELS OF STEEL - AMERICAN LONG HAUL\ZH-CN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\4 ELEMENTS\DE\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\4 ELEMENTS\EN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\4 ELEMENTS\EN-US\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\4 ELEMENTS\ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\4 ELEMENTS\ES-ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\4 ELEMENTS\FR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\4 ELEMENTS\IT\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\4 ELEMENTS\KO-KR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\4 ELEMENTS\ZH\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\4 ELEMENTS\ZH-CN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BEJEWELED 2 DELUXE\DE\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BEJEWELED 2 DELUXE\EN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BEJEWELED 2 DELUXE\EN-US\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BEJEWELED 2 DELUXE\ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BEJEWELED 2 DELUXE\ES-ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BEJEWELED 2 DELUXE\FR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BEJEWELED 2 DELUXE\IT\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BEJEWELED 2 DELUXE\KO-KR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BEJEWELED 2 DELUXE\ZH\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BEJEWELED 2 DELUXE\ZH-CN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BEJEWELED TWIST\DE\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BEJEWELED TWIST\EN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BEJEWELED TWIST\EN-US\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BEJEWELED TWIST\ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BEJEWELED TWIST\ES-ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BEJEWELED TWIST\FR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BEJEWELED TWIST\IT\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BEJEWELED TWIST\KO-KR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BEJEWELED TWIST\ZH\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BEJEWELED TWIST\ZH-CN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BLACKHAWK STRIKER 2\DE\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BLACKHAWK STRIKER 2\EN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BLACKHAWK STRIKER 2\EN-US\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BLACKHAWK STRIKER 2\ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BLACKHAWK STRIKER 2\ES-ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BLACKHAWK STRIKER 2\FR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BLACKHAWK STRIKER 2\IT\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BLACKHAWK STRIKER 2\KO-KR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BLACKHAWK STRIKER 2\ZH\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BLACKHAWK STRIKER 2\ZH-CN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BUILD-A-LOT 2\DE\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BUILD-A-LOT 2\EN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BUILD-A-LOT 2\EN-US\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BUILD-A-LOT 2\ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BUILD-A-LOT 2\ES-ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BUILD-A-LOT 2\FR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BUILD-A-LOT 2\IT\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BUILD-A-LOT 2\KO-KR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BUILD-A-LOT 2\ZH\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BUILD-A-LOT 2\ZH-CN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BUS DRIVER\DE\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BUS DRIVER\EN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BUS DRIVER\EN-US\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BUS DRIVER\ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BUS DRIVER\ES-ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BUS DRIVER\FR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BUS DRIVER\IT\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BUS DRIVER\KO-KR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BUS DRIVER\ZH\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\BUS DRIVER\ZH-CN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\CHUZZLE DELUXE\DE\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\CHUZZLE DELUXE\EN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\CHUZZLE DELUXE\EN-US\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\CHUZZLE DELUXE\ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\CHUZZLE DELUXE\ES-ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\CHUZZLE DELUXE\FR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\CHUZZLE DELUXE\IT\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\CHUZZLE DELUXE\KO-KR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\CHUZZLE DELUXE\ZH\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\CHUZZLE DELUXE\ZH-CN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\CRYSTAL MAZE\DE\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\CRYSTAL MAZE\EN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\CRYSTAL MAZE\EN-US\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\CRYSTAL MAZE\ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\CRYSTAL MAZE\ES-ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\CRYSTAL MAZE\FR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\CRYSTAL MAZE\IT\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\CRYSTAL MAZE\KO-KR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\CRYSTAL MAZE\ZH\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\CRYSTAL MAZE\ZH-CN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\DINER DASH HOMETOWN HERO\DE\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\DINER DASH HOMETOWN HERO\EN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\DINER DASH HOMETOWN HERO\EN-US\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\DINER DASH HOMETOWN HERO\ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\DINER DASH HOMETOWN HERO\ES-ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\DINER DASH HOMETOWN HERO\FR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\DINER DASH HOMETOWN HERO\IT\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\DINER DASH HOMETOWN HERO\KO-KR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\DINER DASH HOMETOWN HERO\ZH\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\DINER DASH HOMETOWN HERO\ZH-CN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\DREAM CHRONICLES 2\DE\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\DREAM CHRONICLES 2\EN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\DREAM CHRONICLES 2\EN-US\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\DREAM CHRONICLES 2\ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\DREAM CHRONICLES 2\ES-ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\DREAM CHRONICLES 2\FR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\DREAM CHRONICLES 2\IT\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\DREAM CHRONICLES 2\KO-KR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\DREAM CHRONICLES 2\ZH\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\DREAM CHRONICLES 2\ZH-CN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FARM MANIA\DE\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FARM MANIA\EN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FARM MANIA\EN-US\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FARM MANIA\ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FARM MANIA\ES-ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FARM MANIA\FR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FARM MANIA\IT\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FARM MANIA\KO-KR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FARM MANIA\ZH\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FARM MANIA\ZH-CN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FATE\DE\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FATE\EN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FATE\EN-US\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FATE\ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FATE\ES-ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FATE\FR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FATE\IT\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FATE\KO-KR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FATE\ZH\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FATE\ZH-CN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FATE UNDISCOVERED REALMS\DE\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FATE UNDISCOVERED REALMS\EN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FATE UNDISCOVERED REALMS\EN-US\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FATE UNDISCOVERED REALMS\ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FATE UNDISCOVERED REALMS\ES-ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FATE UNDISCOVERED REALMS\FR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FATE UNDISCOVERED REALMS\IT\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FATE UNDISCOVERED REALMS\KO-KR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FATE UNDISCOVERED REALMS\ZH\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FATE UNDISCOVERED REALMS\ZH-CN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FINAL DRIVE NITRO\DE\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FINAL DRIVE NITRO\EN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FINAL DRIVE NITRO\EN-US\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FINAL DRIVE NITRO\ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FINAL DRIVE NITRO\ES-ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FINAL DRIVE NITRO\FR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\FINAL DRIVE NITRO\IT\PROTECTORRESOURCES.DLL
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C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\MYSTERY P.I. - THE VEGAS HEIST\DE\PROTECTORRESOURCES.DLL
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C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\PENGUINS!\DE\PROTECTORRESOURCES.DLL
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C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\PENGUINS!\ES\PROTECTORRESOURCES.DLL
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C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\PENGUINS!\FR\PROTECTORRESOURCES.DLL
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C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\PENGUINS!\KO-KR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\PENGUINS!\ZH\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\PENGUINS!\ZH-CN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\POKER SUPERSTARS III\DE\PROTECTORRESOURCES.DLL
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C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\POLAR GOLFER\DE\PROTECTORRESOURCES.DLL
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C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\POLAR GOLFER\KO-KR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\POLAR GOLFER\ZH\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\POLAR GOLFER\ZH-CN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\POLAR POOL\DE\PROTECTORRESOURCES.DLL
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C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\POLAR POOL\EN-US\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\POLAR POOL\ES\PROTECTORRESOURCES.DLL
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C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\POLAR POOL\IT\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\POLAR POOL\KO-KR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\POLAR POOL\ZH\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\POLAR POOL\ZH-CN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\THE HIDDEN OBJECT GAME SHOW\DE\PROTECTORRESOURCES.DLL
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C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\THE HIDDEN OBJECT GAME SHOW\EN-US\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\THE HIDDEN OBJECT GAME SHOW\ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\THE HIDDEN OBJECT GAME SHOW\ES-ES\PROTECTORRESOURCES.DLL
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C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\THE HIDDEN OBJECT GAME SHOW\KO-KR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\THE HIDDEN OBJECT GAME SHOW\ZH\PROTECTORRESOURCES.DLL
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C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\THE PRICE IS RIGHT\DE\PROTECTORRESOURCES.DLL
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C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\THE PRICE IS RIGHT\IT\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\THE PRICE IS RIGHT\KO-KR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\THE PRICE IS RIGHT\ZH\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\THE PRICE IS RIGHT\ZH-CN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\VIRTUAL VILLAGERS - A NEW HOME\DE\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\VIRTUAL VILLAGERS - A NEW HOME\EN\PROTECTORRESOURCES.DLL
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C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\VIRTUAL VILLAGERS - A NEW HOME\ES-ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\VIRTUAL VILLAGERS - A NEW HOME\FR\PROTECTORRESOURCES.DLL
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C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\VIRTUAL VILLAGERS - A NEW HOME\KO-KR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\VIRTUAL VILLAGERS - A NEW HOME\ZH\PROTECTORRESOURCES.DLL
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C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\VIRTUAL VILLAGERS - THE SECRET CITY\DE\PROTECTORRESOURCES.DLL
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C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\VIRTUAL VILLAGERS - THE SECRET CITY\IT\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\VIRTUAL VILLAGERS - THE SECRET CITY\KO-KR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\VIRTUAL VILLAGERS - THE SECRET CITY\ZH\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\VIRTUAL VILLAGERS - THE SECRET CITY\ZH-CN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\WHEEL OF FORTUNE 2\DE\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\WHEEL OF FORTUNE 2\EN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\WHEEL OF FORTUNE 2\EN-US\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\WHEEL OF FORTUNE 2\ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\WHEEL OF FORTUNE 2\ES-ES\PROTECTORRESOURCES.DLL
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C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\WHEEL OF FORTUNE 2\KO-KR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\WHEEL OF FORTUNE 2\ZH\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\WHEEL OF FORTUNE 2\ZH-CN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\WORLD OF GOO\DE\PROTECTORRESOURCES.DLL
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C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\WORLD OF GOO\FR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\WORLD OF GOO\IT\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\WORLD OF GOO\KO-KR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\WORLD OF GOO\ZH\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\WORLD OF GOO\ZH-CN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\ZUMA DELUXE\DE\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\ZUMA DELUXE\EN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\ZUMA DELUXE\EN-US\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\ZUMA DELUXE\ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\ZUMA DELUXE\ES-ES\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\ZUMA DELUXE\FR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\ZUMA DELUXE\IT\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\ZUMA DELUXE\KO-KR\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\ZUMA DELUXE\ZH\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\HP GAMES\ZUMA DELUXE\ZH-CN\PROTECTORRESOURCES.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\NEWSOFT\PRESTO! PAGEMANAGER 7.15\CODECVT.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\NEWSOFT\PRESTO! PAGEMANAGER 7.15\MEMIO.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\NEWSOFT\PRESTO! PAGEMANAGER 7.15\UFSE.DLL
C:\WINDOWS.OLD\PROGRAM FILES (X86)\NEWSOFT\PRESTO! PAGEMANAGER 7.15\UMXNTS32.DLL

#8 Budapest

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Posted 02 February 2011 - 10:18 PM

This is going to require a more in-depth look:

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 LaPaso

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Posted 03 February 2011 - 09:39 PM

followed directions in your link. posted under trojan.dropper/win-nv.

thanks,

cheryl

#10 Budapest

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Posted 03 February 2011 - 10:01 PM

Malware topic here: http://www.bleepingcomputer.com/forums/topic377447.html

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MR Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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