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#1 mh3

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Posted 02 February 2011 - 12:32 AM

That's pretty much it but it's very frustrating, and the last time something like this happened, I had a rootkit infection (although that was actual browser redirects). Can someone tell me if there is a problem with my computer? I'm wondering if anyone has heard about this or experienced it. Thank you!

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#2 boopme

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Posted 02 February 2011 - 11:04 AM

Hello, Is this XP or another system?

Let's run a couple tools now.

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.


Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware
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#3 mh3

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Posted 02 February 2011 - 11:44 AM

Here's an update - this is happening from both of my computers at home, as well as my work computer and several others at work. Before I try any rootkit removal programs, I would like to know if you or anyone else has experienced this and if you wouldn't mind trying it. Just do a google search for something mundane - i.e. "schwinn bicycle" or "fender stratocaster" or something like that. Then, in the main page that displays all the images, hover the mouse over the image and see if a few display the box that shows the website that contains the image, and if that website is "shoponline2011" or "shopstop" something or other.

#4 boopme

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Posted 02 February 2011 - 05:25 PM

Here's search page
http://www.google.com/#hl=en&source=hp&biw=1199&bih=589&q=schwinn+bicycle&btnG=Google+Search&aq=f&aqi=&aql=&oq=&fp=9e15db317996dcf4

here's an image search
http://www.google.com/images?hl=en&q=schwinn%20bicycle&um=1&ie=UTF-8&source=og&sa=N&tab=wi&biw=1185&bih=589

No images on either page contains anything else.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 mh3

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Posted 02 February 2011 - 05:36 PM

5th row down, 6th picture from the left. There is an amateur picture of a green bicycle in front of a stairway.

Hover the mouse over the picture and you will see the url www.shoponline2011.com pop up. Then try clicking on the pic. The pic itself does not come up. Instead, you are redirected to www.shoponline2011.com and the picture of the green bicycle doesn't come up anywhere on the page.

Do you see what I mean?

#6 boopme

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Posted 02 February 2011 - 06:16 PM

Ok from the image link above I find that bike on Page 3,middle row ,6th (last) image
http://www.google.com/imgres?imgurl=http://s2.hubimg.com/u/752257_f520.jpg&imgrefurl=http://www.shoponline2011.com/s~q-casio~f-259-376409_259-43074.aspx&usg=__bD4HzJSutnrBCFFTakOjyCBazw8=&h=347&w=520&sz=48&hl=en&start=28&zoom=1&tbnid=BSOhuUas_TYeAM:&tbnh=133&tbnw=170&ei=PORJTZH7F4Gclge_5sjuDw&prev=/images%3Fq%3Dschwinn%2Bbicycle%26um%3D1%26hl%3Den%26sa%3DN%26biw%3D1185%26bih%3D589%26tbs%3Disch:10%2C1022&um=1&itbs=1&iact=hc&vpx=884&vpy=183&dur=2170&hovh=183&hovw=275&tx=185&ty=117&oei=6-NJTaeMH4P58AbmgpSzDg&esq=2&page=3&ndsp=18&ved=1t:429,r:11,s:28&biw=1185&bih=589

The Image does come up for a moment then goes to the shop page.
It appears tp be the only one. I tried about 12 others yhat worked normally. Must be a google Ad
I used an IE8 browser.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 mh3

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Posted 03 February 2011 - 12:09 AM

I ran the Kaspersky tool and MBAM just in case, both came up with nothing. This is a relatively new computer (<3 months) so I wasn't too surprised, but you never know. I think I can rest easy now, but thanks for your attention and your help, Boopme. This website is great and I appreciate everything you guys do!

#8 boopme

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Posted 03 February 2011 - 11:19 AM

You're welcome from us all. :thumbup2:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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