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Problem with hard drvie (semi-urgent)


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20 replies to this topic

#1 Zinus

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Posted 01 February 2011 - 10:30 PM

I am trying to install windows 7; however, when I am to choose a hard drive to save to none are listed. The HDD is recongnised by the computer itself I belive, as it is listed in BIOS, but windows seven can't recognise it.

It tells me to format my HDD which I know nothing about, what gives here; please help!

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#2 noknojon

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Posted 02 February 2011 - 04:49 AM

Hi Zinus -
Can you give us some more information about the situation please -

First , Make and Model of computer - - Then any details you know about the HDD - Have you had any problems with it -
Also , what are you updating from (XP or Vista) and is the old O.S. still installed -
What version of Win 7 are you trying to install, Home, Pro, or other (32 or 64 bit) - (Genuine Windows DVDs I assume) -

Thank You -

#3 Allan

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Posted 02 February 2011 - 08:04 AM

In addition to the questions above, is this a new hard drive?

#4 Zinus

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Posted 02 February 2011 - 08:50 AM

http://secure.newegg.com/WishList/PublicWishDetail.aspx?WishListNumber=13276911

Those are the components used to build my computer, excluding the motherboard which is no longer listed on newegg, you can view it here.

This is a new build so I am installing Windows 7 on boot, I have never tried this hard drive before but as stated my computer does recognise it; just not the instillation program.

I am trying to install windows 7 home premium 64-bit; and yes this is a new hard drive.

Edited by Zinus, 02 February 2011 - 08:52 AM.


#5 Allan

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Posted 02 February 2011 - 08:57 AM

This guide will show you how to install W7, including creating a partition: http://www.techtalkz.com/windows-7/514412-windows-7-installation-guide-tutorial.html

#6 Zinus

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Posted 02 February 2011 - 09:31 AM

Posted Image

I get right here, then there is no Hard drive listed; I know how to install windows I need to know why my hard drive isn't showing up.

#7 Allan

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Posted 02 February 2011 - 09:36 AM

Are you saying at that point the window is empty - there is nothing listed? If so, please confirm one more time that it is recognized in the bios.

Also - what type of hd is it please (make/model)?

Edited by Allan, 02 February 2011 - 09:39 AM.


#8 Zinus

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Posted 02 February 2011 - 09:39 AM

Are you saying at that point the window is empty - there is nothing listed? If so, please confirm one more time that it is recognized in the bios.


How can I make sure that it is recognised? I see that it lists two devices while booting but thats not 100% proof

#9 Allan

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Posted 02 February 2011 - 09:45 AM

Is your hard drive listed? Also, make and model please.

#10 Eyesee

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Posted 02 February 2011 - 02:31 PM

Its a SATA hard drive. Im not sure if 7 loads SATA drivers during the install process.
XP does not and will not see a SATA drive during the installation unless you go into the BIOS and change the setting of the SATA drive to disable AHCI.
In the beginning there was the command line.

#11 Zinus

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Posted 02 February 2011 - 02:52 PM

Is your hard drive listed? Also, make and model please.


Western Digital Caviar Black WD5001AALS 500GB 7200 RPM 32MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive


it is listed in BIOS

@eyesee: I have changed it to everything possible, IDE, AHCI, and Raid, none work.

#12 Allan

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Posted 02 February 2011 - 03:23 PM

See if anything here helps: http://support.microsoft.com/kb/927520

Also, you can download the WD utility and check the drive: http://support.wdc.com/product/download.asp?groupid=613&sid=3&lang=en

Edited by Allan, 02 February 2011 - 03:26 PM.


#13 Zinus

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Posted 02 February 2011 - 03:36 PM

See if anything here helps: http://support.microsoft.com/kb/927520

Also, you can download the WD utility and check the drive: http://support.wdc.com/product/download.asp?groupid=613&sid=3&lang=en


The problem with downloading the driver is that... IT'S NOT POSSIBLE! If I don't have windows installed I can not go to a website and download drivers, so what the hell am I supposed to do?!?!

Sorry not raging at you, just mad in general this is rediculious.

#14 Allan

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Posted 02 February 2011 - 03:40 PM

Sorry, wrong link: http://support.wdc.com/product/download.asp?groupid=613&sid=30&lang=en

#15 Zinus

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Posted 02 February 2011 - 04:00 PM

Sorry, wrong link: http://support.wdc.com/product/download.asp?groupid=613&sid=30&lang=en


That version does not have windows 7 listed.




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