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Trojan Help?


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2 replies to this topic

#1 VGOBruce

VGOBruce

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  • Local time:08:23 AM

Posted 01 February 2011 - 09:41 PM

First of I'm sorry if this is posted in an inappropriate place and that it took a level of frustration of which I've never met for me to register at these wonderful forums.

I have a Trojan and i am so uneducated on how to remedy this that i am looking to you for assistance

I am running Windows XP Pro Service Pack 3 and I ran AVG and it gave me this:

"C:\WINDOWS\System32\svchost.exe (1360):\memory_001a0000";"Trojan horse Agent_r.XJ";"Object is inaccessible."
"C:\WINDOWS\System32\svchost.exe (1360)";"Trojan horse Agent_r.XJ";""
"C:\WINDOWS\Explorer.EXE (2884):\memory_001a0000";"Trojan horse Agent_r.XJ";"Object is inaccessible."
"C:\WINDOWS\Explorer.EXE (2884)";"Trojan horse Agent_r.XJ";""
"C:\Program Files\Opera\opera.exe (1196):\memory_00270000";"Trojan horse Agent_r.XJ";"Object is inaccessible."
"C:\Program Files\Opera\opera.exe (1196)";"Trojan horse Agent_r.XJ";""



DDS (Ver_10-12-12.02) - NTFSx86  
Run by User at 18:41:16.06 on Tue 02/01/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.2038.1045 [GMT -8:00]

AV: AVG Anti-Virus Free *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files\Intel\WiFi\bin\S24EvMon.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\Intel\WiFi\bin\WLKeeper.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\LogMeIn Hamachi\hamachi-2.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\TightVNC\tvnserver.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\LogMeIn Hamachi\hamachi-2-ui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\W3i\InstallIQUpdater\InstallIQUpdater.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\UltraMon\UltraMon.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\UltraMon\UltraMonTaskbar.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Opera\opera.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\User\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.search.yahoo.com/?fr=w3i&type=W3i_SP,204,0_0,StartPage,20101147,16897,0,6,0
mDefault_Page_URL = hxxp://www.yahoo.com
mStart Page = hxxp://www.yahoo.com
uURLSearchHooks: DVDVideoSoftTB Toolbar: {872b5b88-9db5-4310-bdd0-ac189557e5f5} - c:\program files\dvdvideosofttb\tbDVDV.dll
uURLSearchHooks: NetAssistantBHO Class: {e38fa08e-f56a-4169-abf5-5c71e3c153a1} - c:\program files\freeze.com\netassistant\NetAssistant.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: {49704C81-206B-3970-625F-300008517FCA} - No File
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: DVDVideoSoftTB Toolbar: {872b5b88-9db5-4310-bdd0-ac189557e5f5} - c:\program files\dvdvideosofttb\tbDVDV.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Search Toolbar: {9d425283-d487-4337-bab6-ab8354a81457} - c:\program files\search toolbar\SearchToolbar.dll
BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: NetAssistantBHO Class: {e38fa08e-f56a-4169-abf5-5c71e3c153a1} - c:\program files\freeze.com\netassistant\NetAssistant.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: Search Toolbar: {9d425283-d487-4337-bab6-ab8354a81457} - c:\program files\search toolbar\SearchToolbar.dll
TB: QT TabBar: {d2bf470e-ed1c-487f-a333-2bd8835eb6ce} - mscoree.dll
TB: QT Tab Standard Buttons: {d2bf470e-ed1c-487f-a666-2bd8835eb6ce} - mscoree.dll
TB: DVDVideoSoftTB Toolbar: {872b5b88-9db5-4310-bdd0-ac189557e5f5} - c:\program files\dvdvideosofttb\tbDVDV.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [InstallIQUpdater] "c:\program files\w3i\installiqupdater\InstallIQUpdater.exe" /silent /autorun
uRun: [uTorrent] "c:\program files\utorrent\uTorrent.exe"
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10k_Plugin.exe -update plugin
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [nwiz] nwiz.exe /installquiet
mRun: [NVHotkey] rundll32.exe nvHotkey.dll,Start
mRun: [<NO NAME>] 
mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe"
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [LogMeIn Hamachi Ui] "c:\program files\logmein hamachi\hamachi-2-ui.exe" --auto-start
mRun: [Advanced System Optimizer] "c:\program files\advanced system optimizer 3\ASO3.exe" /autorun
uExplorerRun: [Policies] c:\win34\winakt.exe
mExplorerRun: [Policies] c:\win34\winakt.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ultramon.lnk - c:\windows\installer\{b49673f8-7ab6-4a14-8213-c8a7be370010}\IcoUltraMon.ico
IE: Free YouTube Download - c:\documents and settings\user\application data\dvdvideosoftiehelpers\youtubedownload.htm
IE: Free YouTube to Mp3 Converter - c:\documents and settings\user\application data\dvdvideosoftiehelpers\youtubetomp3.htm
IE: {d9288080-1baa-4bc4-9cf8-a92d743db949} - c:\documents and settings\user\start menu\programs\imvu\Run IMVU.lnk
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
DPF: {6F6FDB9E-5072-498C-BCB0-2B7F00C49EE7} - hxxp://support.dell.com/systemprofiler/DellSystemLite.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {C1F8FC10-E5DB-4112-9DBF-6C3FF728D4E3} - hxxp://support.dell.com/systemprofiler/DellSystemLite.CAB
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E5168F0C-8591-11D4-BCDF-006008B7FEA4} - hxxp://plato.albany.k12.or.us/pathways/pway_iis.dll/PWLN/02050119/fullcab/pwlninst.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Name-Space Handler: ftp\* - {419A0123-4312-1122-A0C0-434FDA6DA542} - c:\program files\coreftp\pftpns.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
Notify: LMIinit - LMIinit.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
mASetup: {0A2GXT1E-M55U-A476-4714-31HHARD6SKTM} - c:\win34\winakt.exe

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-8-25 216400]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2010-8-25 29584]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-8-25 243024]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-8-25 308136]
R2 Hamachi2Svc;LogMeIn Hamachi 2.0 Tunneling Engine;c:\program files\logmein hamachi\hamachi-2.exe [2010-12-6 1238408]
R2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\logmein\x86\LMIGuardianSvc.exe [2010-9-27 374152]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2010-5-31 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2010-11-12 47640]
R2 tvnserver;TightVNC Server;c:\program files\tightvnc\tvnserver.exe [2010-7-8 815704]
R2 UltraMonUtility;UltraMon Utility Driver;c:\program files\common files\realtime soft\ultramonmirrordrv\x32\UltraMonUtility.sys [2008-11-14 17184]
S0 cerc6;cerc6; [x]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 RoxLiveShare10;LiveShare P2P Server 10;c:\program files\common files\roxio shared\10.0\sharedcom\RoxLiveShare10.exe [2008-5-14 309744]
S2 RoxWatch10;Roxio Hard Drive Watcher 10;c:\program files\common files\roxio shared\10.0\sharedcom\RoxWatch10.exe [2008-5-14 166384]
S2 SessionLauncher;SessionLauncher;c:\docume~1\user\locals~1\temp\dx9\sessionlauncher.exe --> c:\docume~1\user\locals~1\temp\dx9\SessionLauncher.exe [?]
S3 cpudrv;cpudrv;c:\program files\systemrequirementslab\cpudrv.sys [2009-12-18 11336]
S3 GGSAFERDriver;GGSAFER Driver;\??\c:\program files\garena messenger\room\safedrv.sys --> c:\program files\garena messenger\room\safedrv.sys [?]
S3 NWUSBCDFIL;Novatel Wireless Installation CD;c:\windows\system32\drivers\NwUsbCdFil.sys [2008-7-7 20480]
S3 NWUSBPort2;Novatel Wireless USB Status2 Port Driver;c:\windows\system32\drivers\nwusbser2.sys [2008-5-9 174336]
S3 pbfilter;pbfilter;c:\program files\peerblock\pbfilter.sys [2010-11-12 19056]
S3 RoxMediaDB10;RoxMediaDB10;c:\program files\common files\roxio shared\10.0\sharedcom\RoxMediaDB10.exe [2008-5-14 1120752]
S3 sy04bus;SANYO USB Composite Device SY04 driver (WDM);c:\windows\system32\drivers\sy04bus.sys [2010-10-17 83328]
S3 sy04mdfl;SANYO USB Modem SY04 Filter;c:\windows\system32\drivers\sy04mdfl.sys [2010-10-17 14848]
S3 sy04mdm;SANYO USB Modem SY04 Drivers;c:\windows\system32\drivers\sy04mdm.sys [2010-10-17 109824]
S3 sy04serd;SANYO USB Modem SY04 Diagnostic Serial Port (WDM);c:\windows\system32\drivers\sy04serd.sys [2010-10-17 89856]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 

753504]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]

=============== File Associations ===============

regfile="regedit.exe" "%1"

=============== Created Last 30 ================

2011-02-01 05:16:46	--------	d-sh--w-	c:\windows\ftpcache
2011-01-22 04:32:54	--------	d-----w-	c:\windows\Performance
2011-01-22 04:32:40	--------	d-----w-	c:\docume~1\user\locals~1\applic~1\Microsoft Corporation
2011-01-22 04:32:14	--------	d-----w-	c:\program files\Microsoft Windows 7 Upgrade Advisor
2011-01-19 00:26:42	--------	d-----w-	c:\docume~1\user\applic~1\Tunngle
2011-01-19 00:26:42	--------	d-----w-	c:\docume~1\alluse~1\applic~1\Tunngle
2011-01-19 00:26:37	27136	----a-w-	c:\windows\system32\drivers\tap0901t.sys
2011-01-18 20:44:27	--------	d-----w-	c:\program files\uTorrent
2011-01-18 20:44:13	--------	d-----w-	c:\docume~1\user\applic~1\uTorrent
2011-01-12 23:08:53	--------	d-----w-	c:\docume~1\user\applic~1\Hardcore
2011-01-12 23:05:27	--------	d-----w-	c:\docume~1\user\applic~1\Sawer
2011-01-12 23:03:17	--------	d-----w-	c:\docume~1\user\applic~1\Juce VST Host
2011-01-12 03:12:36	--------	d-----w-	c:\docume~1\user\applic~1\PriceGong
2011-01-11 01:05:10	--------	d-----w-	c:\docume~1\user\locals~1\applic~1\Realtime Soft
2011-01-08 07:52:25	--------	d-----w-	c:\docume~1\alluse~1\applic~1\Systweak
2011-01-08 07:44:52	--------	d-----w-	c:\docume~1\user\applic~1\Systweak
2011-01-08 07:09:52	--------	d-----w-	c:\docume~1\user\applic~1\Realtime Soft
2011-01-08 07:09:49	--------	d-----w-	c:\program files\common files\Realtime Soft
2011-01-08 07:09:48	--------	d-----w-	c:\program files\UltraMon
2011-01-08 07:09:48	--------	d-----w-	c:\docume~1\alluse~1\applic~1\Realtime Soft

==================== Find3M  ====================

2010-11-18 18:12:44	81920	----a-w-	c:\windows\system32\isign32.dll
2010-11-18 04:48:21	201728	----a-w-	c:\windows\system32\PolarClock3.scr
2010-11-14 07:29:21	25992	----a-w-	c:\windows\system32\pgdfgsvc.exe
2010-11-09 14:52:35	249856	----a-w-	c:\windows\system32\odbc32.dll
2010-11-06 00:26:58	916480	----a-w-	c:\windows\system32\wininet.dll
2010-11-06 00:26:58	43520	----a-w-	c:\windows\system32\licmgr10.dll
2010-11-06 00:26:58	1469440	----a-w-	c:\windows\system32\inetcpl.cpl

=================== ROOTKIT  ====================

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: WDC_WD800BEVT-75ZCT2 rev.11.01A11 -> Harddisk0\DR0 -> \Device\Ide\IdePort0 P0T0L0-3

device: opened successfully
user: MBR read successfully

Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll >>UNKNOWN [0x8A5C25AF]<< 
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x8a5c87b0]; MOV EAX, [0x8a5c882c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, 

[ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX;  }
1 ntkrnlpa!IofCallDriver[0x804EF1A6] -> \Device\Harddisk0\DR0[0x8A673AB8]
3 CLASSPNP[0xBA0E8FD7] -> ntkrnlpa!IofCallDriver[0x804EF1A6] -> \Device\00000086[0x8A6917A8]
5 ACPI[0xB9F7F620] -> ntkrnlpa!IofCallDriver[0x804EF1A6] -> [0x8A63CD98]
\Driver\atapi[0x8A62EA08] -> IRP_MJ_CREATE -> 0x8A5C25AF
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; 

REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a;  }
detected disk devices:
\Device\Ide\IdeDeviceP0T0L0-3 -> \??\IDE#DiskWDC_WD800BEVT-75ZCT2____________________11.01A11#5&1f698b3f&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} 

device not found
detected hooks:
\Driver\atapi DriverStartIo -> 0x8A5C23F5
user & kernel MBR OK 
Warning: possible TDL3 rootkit infection !

============= FINISH: 18:42:26.12 ===============

Attachment's asked for:

EDIT: Posts merged ~BP

Attached Files


Edited by Budapest, 02 February 2011 - 01:09 AM.


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#2 SweetTech

SweetTech

    Agent ST


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  • Local time:09:23 AM

Posted 05 February 2011 - 03:29 PM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • These instructions have been specifically tailored to your computer and the issues you are experiencing with your computer. It's important to note that these instructions are not suitable for any other computer, even if the issues are fairly similar.
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Please do not PM me directly for help. If you have any questions, post them in this topic.
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Rootkit UnHooker (RkU)
Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".



NEXT:



OTL Custom Scan
  • Download OTL to your desktop.
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Check the boxes beside LOP Check and Purity Check.
  • Under Extra Registry select Use Safe List
  • Under Custom Scan paste this in


    netsvcs
    drivers32
    %appdata%\Local\Temp\DDM\*.* /s
    %PROGRAMFILES%\*.*
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
    %ALLUSERSPROFILE%\Start Menu\*.lnk /x
    %systemroot%\system32\config\systemprofile\*.dat /x
    %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x
    %USERPROFILE%\Desktop\*.exe
    %PROGRAMFILES%\Common Files\*.*
    %PROGRAMFILES%\Internet Explorer\*.tmp
    %PROGRAMFILES%\Internet Explorer\*.dat
    %USERPROFILE%\My Documents\*.exe
    %USERPROFILE%\*.exe
    %ProgramFiles%\Microsoft Common\*.*
    %USERPROFILE%\Favorites\*.url /x
    dir /b "%systemroot%\system32\*.exe" | find /i " " /c
    dir /b "%systemroot%\*.exe" | find /i " " /c
    %USERPROFILE%\Cookies\*.txt /x
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs

  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.
  • You may need two posts to fit them both in.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 SweetTech

SweetTech

    Agent ST


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Posted 09 February 2011 - 02:21 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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