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computer restarts when trying to burn a DVD


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#1 CPM_14

CPM_14

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Posted 01 February 2011 - 04:28 PM

Hi all,
I recently re-installed Windows XP Pro onto my HP Pavillion a1410n desktop and got all my drivers loaded onto my system. I have 1gb RAM 180gb hard drive and dont have any other programs installed only WMP 11 and Roxio DVD creator business HD. I can watch DVDs, listen to music and even burn cd's but whenever i try to burn a DVD using the Roxio program my computer restarts, it has restarted when i open the program, when i select a movie to burn, and when the burning process is about to begin. Is there anything i can do to stop this or should i just go use another program?

p.s.
Im new to the world of computers, im not really fluent in the technical lingo, so be patient with me.

thank you in advance,

CPM_14

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#2 hamluis

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Posted 01 February 2011 - 05:19 PM

Hi :).

Have you tried uninstalling/reinstalling Roxio? That would eliminate possible damaged program files.

Louis




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