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computer restarts when trying to burn a DVD

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#1 CPM_14


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Posted 01 February 2011 - 04:28 PM

Hi all,
I recently re-installed Windows XP Pro onto my HP Pavillion a1410n desktop and got all my drivers loaded onto my system. I have 1gb RAM 180gb hard drive and dont have any other programs installed only WMP 11 and Roxio DVD creator business HD. I can watch DVDs, listen to music and even burn cd's but whenever i try to burn a DVD using the Roxio program my computer restarts, it has restarted when i open the program, when i select a movie to burn, and when the burning process is about to begin. Is there anything i can do to stop this or should i just go use another program?

Im new to the world of computers, im not really fluent in the technical lingo, so be patient with me.

thank you in advance,


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#2 hamluis



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Posted 01 February 2011 - 05:19 PM

Hi :).

Have you tried uninstalling/reinstalling Roxio? That would eliminate possible damaged program files.


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