Posted 01 February 2011 - 04:05 PM
HI, could i have malware problem?
XP SP3 Gateway E-4100 desktop running fine usually, occasional slow-downs...
but yesterday the OS wouldn't load. black screen with blinking cursor...re-starting and i could get into the BIOS screen, but couldn't figure how to boot in safe mode. changed boot order to CD first.
Tried using Gateway original OS install CD; it would spin, show the Gateway green screen and make its video adjustments, then turn black again.
The only change i can think of is that we received a warning email from Comcast ISP reporting a pc on our home network had a BOT infection; didn't say which pc; we have three dekstops and 2 laptops; XP, vista, and 7.
Thinking i needed a new pc, i removed the printer usb cable to insert into a working desktop; and ingnored the gateway.
also removed a wireless mouose usb receiver.
hours later i thought i'd turn monitor back on and try to boot up again; and it showed black screen with "mouse and keyboard settings are not active"; but did allow me to boot up with hard drive, and pc worked as if there had never been a problem.
I assumed that unplugging printer cable or mouse receiver from usb's had fixed the problem; but same devices had been in use for several years.
reconnected the printer and mouse receiver, and the system continues to work fine.
my thought was to run rkill, malwarebytes, superantispyware til clean...
any other ideas? could this be the BOT warning we got from comcast? i thought it strange that comcast sent us that kind of vague warning...maybe that was malware?
thanks for any ideas; i want to prevent this from happening again. Before i knew the Gateway was operating properly, i had spent 8 hours setting up 2 different printers on the home network.