When trying to use the laptop in normal mode the virus is stopping me from using the web (only letting me go onto sites that want me to put in credit cared info EG. bank sites, ebay etc). So i cant access the required downloads that way either.
I don't know much about computers but can fix a problem by following instructions so if anyone has some helpful info i would be really grateful for your help
If you are a bit unsure what i am talking about feel free to write back for clarification.
Edited by puravida5169, 01 February 2011 - 04:12 AM.