Posted 01 February 2011 - 12:37 AM
I'm working on a friends computer who is having issues with a printer. Ever since she bought a new computer she can't print anything. The computer is running Windows 7 32-bit, the printer is a Sharp AR-M257. The printer is properly hooked up and installed but any time a print job is sent, even a test page, there is an error and the job has to be canceled. I've tried different drivers, uninstalling and re-installing and nothing seems to work. The printer is set as default and is directly connected to the computer. It has to be something simple I'm just overlooking. Any ideas?